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Forum Thread: An error occurred while verifying the Security Certificate

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VJ An error occurred while verifying the Security Certificate
Member 10th Aug, 2009 19:25
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Posts: 69
User Since: 20th Mar, 2009
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Last edited on 11th Aug, 2009 10:22

I recently got this message everytime I tried to use Secunia An error occurred while verifying the Security Certificate

I tried all kinds of things to resolve the problem including altering settings in Internet Options but finally, would you believe, I learned that it could be that I did not have the latest version of Secunia. I uninstalled the version I had, and installed the latest which, at this date, is v.1.5.0.0. Simple as that. End of problem.

Thought someone might like to know and maybe save themselves all the frustration that I went through in order to find a solution.

VJ

wr RE: An error occurred while verifying the Security Certificate
Contributor 10th Aug, 2009 23:52
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
Hi VJ,

Thanks for sharing that info-I passed it along to others that were having a similar problem.

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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VJ RE: An error occurred while verifying the Security Certificate
Member 11th Aug, 2009 10:21
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User Since: 20th Mar 2009
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Dear wr

You might have guessed that Maurice, my mentor, put me onto it. We had thought it was my internet settings at one point but the problem remained, then I told him what version I was using and he said I should have the v.1.5 version. I updated and Bingo! Thanks Maurice.

I had thought the version I had was what I needed. A while ago I received an email from Secunia telling me about the latest Beta version. I didn't know what Beta is and I am still not completely certain. I wrote to Secunia asked for advice.

Hi
I have PSI v1.0.0.4 which someone advised me to download. As I am not much of a techie, would I be better using the BETA 1.0.0.5? Not even sure what BETA is, and would I have to unstall what I already have?

Secunia replied:

Hi V
Thank you for contacting Secunia Support. A Beta is "testing" version of a program where the users help the developers with finding bugs, giving feedback on new features, etc. If you are happy about the 1.0.0.4 there is no need for you to update to the new Beta version. (1.0.0.4 would be uninstalled) Some users also install the Beta to get the new features.

Hope this helps whoever might need it.
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wr RE: An error occurred while verifying the Security Certificate
Contributor 11th Aug, 2009 18:11
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
HI VJ,

I'm with you 100% on Maurice being the best @ not only finding problems but having a solution that actually works. I've said many times that I would like to know what Maurice has forgotten in solving IT problems. I really appreciate his wisdom & the fact that he's willing to unselfishly share that knowledge. People such as himself & a few others I've encountered here on the Forum help strengthen my faith in the Human Race.

Happy days & safe Cybersurfing until we meet again.

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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VJ RE: An error occurred while verifying the Security Certificate
Member 11th Aug, 2009 22:47
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User Since: 20th Mar 2009
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Hi WR

I am sure that Maurice does it through the goodness of his heart but he will be glad, I am sure, that people appreciate his help rather than take him for granted.

He certainly has helped me an awful lot, poor man.

Best regards

Valerie (VJ)
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bjornbill RE: An error occurred while verifying the Security Certificate
Member 26th Aug, 2009 17:09
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User Since: 26th Aug 2009
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on 10th Aug, 2009 19:25, VJ wrote:
I recently got this message everytime I tried to use Secunia An error occurred while verifying the Security Certificate

I tried all kinds of things to resolve the problem including altering settings in Internet Options but finally, would you believe, I learned that it could be that I did not have the latest version of Secunia. I uninstalled the version I had, and installed the latest which, at this date, is v.1.5.0.0. Simple as that. End of problem.

Thought someone might like to know and maybe save themselves all the frustration that I went through in order to find a solution.

VJ


No good. Downloaded latest (8/26/09) version. It removed the old one and installed. Same error. Then uninstalled and reinstalled again. Still same issue "An error occurred while verifying the Security Certificate. The Secunia PSI cannot continue execution".

Seems like something changed in the latest update...
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wr RE: An error occurred while verifying the Security Certificate
Contributor 26th Aug, 2009 21:12
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
If you're having trouble getting Secunia to connect try this:

The following steps are the latest version I know of to ensure connectivity to Secunias servers:

Secunia PSI needs to be able to connect to Secunia servers to complete its scanning. However, if you have configured
the security settings of your Internet Explorer, the Secunia PSI may be prevented from getting the scan results. To receive
your scan results, you need to do some changes to your Internet options.
To do this:
a. Open Internet Explorer.
b. Go to Tools>Internet Options>Security tab.
c. Select the Internet zone and click on the Custom Level button.
d. In Security Settings, go to the Scripting>Active Scripting option.
e. Make sure that Active Scripting is Enabled (rather than Disabled or Prompted).
f. Press OK then Yes.
g. Back in the Security tab, select the Trusted sites zone and click on the Sites button.
h. Look at the bottom of the page and take the tick from the box marked"Require server verification(HTTPS)for all site zones" then type in the following and press the Add button to add them to the Trusted Zone Sites list:
http:*.secunia.com
https:*.secunia.com
i. Press Close
j. Run the Secunia PSI again to view the scan results

If using a browser other than IE the settings can be accessed by clicking Start-Control Panel-Internet Options-then follow c thru j

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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bjornbill RE: An error occurred while verifying the Security Certificate
Member 27th Aug, 2009 19:49
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Thanks, that works. Since this problem just reared its ugly head, guss some changes occurred in the latest Securnia PSI version.
Thanks again!
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wr RE: An error occurred while verifying the Security Certificate
Contributor 27th Aug, 2009 20:40
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
You're very welcome & good to hear all's well now. Thank you for posting back.

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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remdds RE: An error occurred while verifying the Security Certificate
Member 26th Oct, 2009 15:51
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Last edited on 26th Oct, 2009 16:04
I had the same problem with PSI (1.5.01) and/or CSI (2.0). I have made sure the IE security changes were made (scripting and trusted sites mentioned above) and I STILL HAVE THE PROBLEM. I even set the trusted zone to low and still NO LUCK! What do you suggest now?
[XP Pro, on my office LAN.... PSI works fine at home. Haven't tried CSI at home.)
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Maurice Joyce RE: An error occurred while verifying the Security Certificate
Handling Contributor 26th Oct, 2009 17:34
Score: 11720
Posts: 8,956
User Since: 4th Jan 2009
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Location: UK
Are your Root Certificates up to date?

http://www.update.microsoft.com/microsoftupdate/v6...

Once open click the CUSTOM button. U should download & install any updates found with the exception of Windows Live (if U do not use it) & Windows Search 4.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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remdds RE: An error occurred while verifying the Security Certificate
Member 26th Oct, 2009 17:44
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Last edited on 26th Oct, 2009 19:15
I fixed the problem myself! Wahoooooo!
In IE, Tools, Internet Options, Advanced, Security:
I unchecked the following:
"Allow software to run or install even if signature is invalid"
"Check for signatures on downloaded programs"
"Check for publisher's certificate revocation"
"Check for server certificate revocation*".

YES. Root Certificates are current. (I just rechecked to be sure)



[If you know that either of these changes were un-needed let me know so I can cahnge them back.] Thanks.
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remdds RE: An error occurred while verifying the Security Certificate
Member 26th Oct, 2009 17:57
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Last edited on 26th Oct, 2009 18:26
PSI found only Quicktime has an issue after all that.
What is the difference between PSI and CSI (not the TV show)?

Thanks for the advice Maurice. You are the fastest I have seen on any board around!!!
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Maurice Joyce RE: An error occurred while verifying the Security Certificate
Handling Contributor 26th Oct, 2009 18:01
Score: 11720
Posts: 8,956
User Since: 4th Jan 2009
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Location: UK
Last edited on 26th Oct, 2009 18:35
Pleased U are now totally secure.

CSI has been on general Beta test to members of this Forum. I had a quick look & checked a few things on my "test PC".

Excellent programme but not for me with a small home network. PSI suits me fine as a personal user.

I can see no advantage for a home user to upgrade to the paid CSI version although it has more whistles & bells for Corporate users.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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remdds RE: An error occurred while verifying the Security Certificate
Member 26th Oct, 2009 19:12
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Last edited on 26th Oct, 2009 19:29
I found that it must be "check for server certificate revocation*", because I rechecked it by mistake and the problem reappeared. When I have time I'll try to remember to experiment with each and see if it needs all unchecked or not. Who knows... this info my be helpful for someone else some day.

[update]
it is not "Check for signatures on downloaded programs"

[update]
it is not "Check for publisher's certificate revocation"
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