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Forum Thread: couldn't update NIS 2009

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Symantec
And, this specific program:
Symantec Norton Internet Security 2010

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taffy078 couldn't update NIS 2009
Contributor 25th Oct, 2009 08:13
Ranking: 408
Posts: 1,340
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
Just thought I'd share something. When I ran Update, it returned a message that it failed to deliver/find an update. 'More info' gave me an error code and 'contact Help'. Which I did - on-line.
It took 90 minutes to resolve - my broadband is slow (< 1 mb) but it was worth the wait! The technician installed NIS10, after having used the Norton Removal Tool and also having removed 'leftovers' from the registry.
Not something I'd try but facinating to watch!
Well done Pratish from Norton's Help desk.

So if you have similar problems, don't panic/get mad - as I initially did!! Have a great day

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003

taffy078 RE: couldn't update NIS 2009
Contributor 25th Oct, 2009 10:33
Score: 408
Posts: 1,340
User Since: 26th Feb 2009
System Score: 100%
Location: UK
and now my PC seems to be running faster than ever before! Could this be linked to the NIS change?

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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