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Forum Thread: Possible false positive on Divx

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Ranger Bob2 Possible false positive on Divx
Member 26th Oct, 2009 19:05
Ranking: 0
Posts: 4
User Since: 4th Dec, 2008
System Score: 100%
Location: Land O'Lakes, US
PSI is flagging the Divx Web Player as needing a security update but even after a complete update of the product from the latest update downloaded from the Divx website it still flags the software as needing an update.

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Ranger Bob

Ranger Bob2 RE: Possible false positive on Divx
Member 26th Oct, 2009 19:37
Score: 0
Posts: 4
User Since: 4th Dec 2008
System Score: 100%
Location: Land O'Lakes, US
After a third re-scan and reboot the problem seems to have fixed it's self.

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Ranger Bob
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michaelsalis RE: Possible false positive on Divx
Member 26th Oct, 2009 21:24
Score: 57
Posts: 141
User Since: 18th Feb 2009
System Score: 98%
Location: UK
hi

The version on my computer which psi sats is upto date is 1.5.0.52 if that helps in any way.

Michael

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Michael
Toshiba Satelite A660
Intel i7
Windows 7 Ultimate
IE9

Toshiba Equium Laptop
Intel Centrino Duo
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Ranger Bob2 RE: Possible false positive on DivX
Member 26th Oct, 2009 23:07
Score: 0
Posts: 4
User Since: 4th Dec 2008
System Score: 100%
Location: Land O'Lakes, US
Well the multiple scan fixed the problem on my Windows XP machine but nothing is helping on my Vista machine. I have even completely uninstalled DivX and cleaned the registry and PSI is still saying a patch is needed. I tried updating PSI to see if that would help but the only update I could find on the Secunia website was version 1.5.0.1 so I don't know if another version may be available that will correct this problem but I can not understand why PSI would continue to find a problem on something that has been uninstalled.

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Ranger Bob
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Anthony Wells RE: Possible false positive on DivX
Expert Contributor 26th Oct, 2009 23:22
Score: 2463
Posts: 3,348
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hello Ranger Bob ,

If PSI says it has found something , it usually has , how important the "problem" is depends ; here are some instructions to help you first of all get the best out of PSI :-

1)use PSI in "advanced" mode ;
2)in the "settings" tab make sure that the box in the first/upper section is NOT ticked in order to have the maximum info available ;
3)tell us in which "tab(s)" your problem programme is located ;
4)in that tab , click on the + in the box at the left end of the programme , the page will expand ;
5)in the expanded page , tell us what is written in the "installation path" ;
6)in the "toolbox" section , lower down , the link "technical details" should confirm the installation path details ;
7)click on the link "open folder" and you will see more details concerning the location of the "problem" .

If you are unable to resolve the problem yourself , all this info should allow someone on the forum to help/advise you .

Hope this helps

Take care
Anthony

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It always seems impossible until its done.
Nelson Mandela
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Ranger Bob2 RE: Possible false positive on DivX
Member 27th Oct, 2009 02:02
Score: 0
Posts: 4
User Since: 4th Dec 2008
System Score: 100%
Location: Land O'Lakes, US
Last edited on 27th Oct, 2009 02:03
Anthony thank you for the detailed instructions. It turns out the problem was with Firefox and not DivX at all. Removing a plugin in Firefox solved the problem.

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Ranger Bob
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michaelsalis RE: Possible false positive on DivX
Member 27th Oct, 2009 06:42
Score: 57
Posts: 141
User Since: 18th Feb 2009
System Score: 98%
Location: UK
Sorry for the confusion I meant the latest version of DivX Webplayer is 1.0.5.52.

Michael

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Michael
Toshiba Satelite A660
Intel i7
Windows 7 Ultimate
IE9

Toshiba Equium Laptop
Intel Centrino Duo
Windows Vista Ultimate SP2
IE9
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Anthony Wells RE: Possible false positive on Divx
Expert Contributor 27th Oct, 2009 12:11
Score: 2463
Posts: 3,348
User Since: 19th Dec 2007
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Location: N/A

Pleased it helped:o))

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It always seems impossible until its done.
Nelson Mandela
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