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Forum Thread: KB923723 (MS Interactive Training) won't install, and can't be re...
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Secunia PSI - Feedback and Questions
| lilliana
| KB923723 (MS Interactive Training) won't install, and can't be re...
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by lilliana on 10th Nov, 2009 18:03
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Posts: 2
User Since: 10th Nov, 2009
Secunia System Score: N/A
Location: N/A |
MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.)
I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723.
Looks like I'm damned if I do and damned if I don't.
Any good ideas?
AL |
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| MOGS
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by MOGS on 10th Nov, 2009 21:40, last edited on 10th Nov, 2009 21:40
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Posts: 104
User Since: 22nd Apr, 2009
Secunia System Score: 100%
Location: Cardiff, UK |
on 10th Nov, 2009 18:03, lilliana wrote:
MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.)
I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723.
Looks like I'm damned if I do and damned if I don't.
Any good ideas?
AL
Hello/welcome. Are you using Simple or Advanced mode ?
Have you tried following the file path of the insecurity shown ? Just a suggestion.......just re-read your thread,stating that you are unable to determine the file path ! Oh well,sorry: hope someone else can be of assistance.
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Mogs
Toshiba Satellite;Vista Home Premium 32 bit OS SP2;
Chrome 4.0.223.16 Beta/IE8 ; AMD Athlone X2 |
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| MOGS
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by MOGS on 11th Nov, 2009 09:33
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Posts: 104
User Since: 22nd Apr, 2009
Secunia System Score: 100%
Location: Cardiff, UK |
on 10th Nov, 2009 18:03, lilliana wrote:
MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.)
I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723.
Looks like I'm damned if I do and damned if I don't.
Any good ideas?
AL
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Mogs
Toshiba Satellite;Vista Home Premium 32 bit OS SP2;
Chrome 4.0.223.16 Beta/IE8 ; AMD Athlone X2 |
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| MOGS
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by MOGS on 11th Nov, 2009 09:43
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Posts: 104
User Since: 22nd Apr, 2009
Secunia System Score: 100%
Location: Cardiff, UK |
on 10th Nov, 2009 18:03, lilliana wrote:
MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.)
I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723.
Looks like I'm damned if I do and damned if I don't.
Any good ideas?
AL
Just a few further thoughts....have you run DSKCHK recently ? Have you got Vista...access to the Memory Diagnostic Tool ? They do help towards keeping things running smoothly....sometimes a system can become "forgetful" or misplace/lose files. They're certainly tools never worth leaving freezing.
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Mogs
Toshiba Satellite;Vista Home Premium 32 bit OS SP2;
Chrome 4.0.223.16 Beta/IE8 ; AMD Athlone X2 |
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| lilliana
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by lilliana on 11th Nov, 2009 17:51
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Posts: 2
User Since: 10th Nov, 2009
Secunia System Score: N/A
Location: N/A |
I have XP. Have not run CHKDSK recently.
However, as I recall, Microsoft didn't offer a way to get rid of this dog, but gave instructions for going into the register to manually delete it.
I don't know why it's still available on their site for download, since the apparently know that it causes these problems. |
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| MOGS
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by MOGS on 11th Nov, 2009 22:24
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Posts: 104
User Since: 22nd Apr, 2009
Secunia System Score: 100%
Location: Cardiff, UK |
Maybe this page/link will help,: if you havn't already tried it:-
http://www.microsoft.com/athome/troubleshoot101.as...
There's other users with XP on the forum....one of them may take up this thread.
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Mogs
Toshiba Satellite;Vista Home Premium 32 bit OS SP2;
Chrome 4.0.223.16 Beta/IE8 ; AMD Athlone X2 |
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| Maurice Joyce
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by Maurice Joyce on 11th Nov, 2009 23:00
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Posts: 1,786
User Since: 4th Jan, 2009
Secunia System Score: 100%
Location: Salisbury, UK |
I am not sure what U mean "I cannot find file path". If PSI finds a vulnerability it gives the path.
FINDING A VULNERABILITY FILE PATH
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To locate the exact file that the Secunia PSI has detected, use or switch to the ADVANCED interface, then :
1 Click on the + sign of the programme to "expand' it.
2 Click on Technical Details in the Toolbox to see the installation path of the detected file. (Copy (CTRL+C) & paste (CTRL+V) the Installation Path of the file back to the Forum if U are unsure what to do next)).
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Maurice
HP Intel Pentium 4
Windows XP Home SP3
IE8 |
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| Anthony Wells
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by Anthony Wells on 11th Nov, 2009 23:07
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Posts: 580
User Since: 19th Dec, 2007
Secunia System Score: N/A
Location: N/A |
I "Googled" the KB number and this site appeared which seems to date back to 2007 !! There does appear to be a workaround suggested :-
http://forums.techarena.in/windows-update/693163.h...
Try Googling ( or use your preferred search engine ) to see what else is on offer . |
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| Anthony Wells
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by Anthony Wells on 11th Nov, 2009 23:10
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Posts: 580
User Since: 19th Dec, 2007
Secunia System Score: N/A
Location: N/A |
Weird , cross posting again !! I'll leave you in Maurice Joyce's capable hands. |
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| Maurice Joyce
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by Maurice Joyce on 11th Nov, 2009 23:14
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Posts: 1,786
User Since: 4th Jan, 2009
Secunia System Score: 100%
Location: Salisbury, UK |
@Anthony
I think U have found the solution if the path shows the vulnerability as the irun file.
I would certainly give your solution a try.
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Maurice
HP Intel Pentium 4
Windows XP Home SP3
IE8 |
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| Anthony Wells
| RE: KB923723 (MS Interactive Training) won't install, and can't b...
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by Anthony Wells on 11th Nov, 2009 23:24, last edited on 11th Nov, 2009 23:24
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Posts: 580
User Since: 19th Dec, 2007
Secunia System Score: N/A
Location: N/A |
It seems to be more clearly explained here in "known issues" :-
http://support.microsoft.com/kb/923723
Edit ; Sorry ,this is the Registry thing already mentioned earlier. |
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