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Forum Thread: KB923723 (MS Interactive Training) won't install, and can't be re...
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| lilliana | KB923723 (MS Interactive Training) won't install, and can't be removed. |
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10th Nov, 2009 18:03 |
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Ranking: 0 Posts: 2 User Since: 10th Nov, 2009 System Score: N/A Location: N/A |
MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.) I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723. Looks like I'm damned if I do and damned if I don't. Any good ideas? AL |
| mogs | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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10th Nov, 2009 21:40 | ||||||||
| Score: 2163 Posts: 5,883 User Since: 22nd Apr 2009 System Score: 100% Location: UK Last edited on 10th Nov, 2009 21:45 |
on 10th Nov, 2009 18:03, lilliana wrote: MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.) I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723. Looks like I'm damned if I do and damned if I don't. Any good ideas? AL Hello/welcome. Are you using Simple or Advanced mode ? Have you tried following the file path of the insecurity shown ? Just a suggestion.......just re-read your thread,stating that you are unable to determine the file path ! Oh well,sorry: hope someone else can be of assistance. -- |
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| mogs | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 09:33 | ||||||||
| Score: 2163 Posts: 5,883 User Since: 22nd Apr 2009 System Score: 100% Location: UK |
on 10th Nov, 2009 18:03, lilliana wrote: MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.) I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723. Looks like I'm damned if I do and damned if I don't. Any good ideas? AL -- |
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| mogs | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 09:43 | ||||||||
| Score: 2163 Posts: 5,883 User Since: 22nd Apr 2009 System Score: 100% Location: UK |
on 10th Nov, 2009 18:03, lilliana wrote: MS's download screen shows that this program installed successfully, but PSI shows that it's a threat. When I click on the PSI blue arrow, it takes me back to the MS download screen and the process continues. Doing a PSI rescan after I download and install KB923723 still shows it as a Cat 4 threat. (Unable to determine the path to KB923723.) I tried to uninstall KB923723 via the Windows Add/Remove programs, but when I click on uninstall, it comes up with a long list of programs that it says may not work properly if I uninstall KB923723. Looks like I'm damned if I do and damned if I don't. Any good ideas? AL Just a few further thoughts....have you run DSKCHK recently ? Have you got Vista...access to the Memory Diagnostic Tool ? They do help towards keeping things running smoothly....sometimes a system can become "forgetful" or misplace/lose files. They're certainly tools never worth leaving freezing. -- |
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| lilliana | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 17:51 | ||||||||
| Score: 0 Posts: 2 User Since: 10th Nov 2009 System Score: N/A Location: N/A |
I have XP. Have not run CHKDSK recently. However, as I recall, Microsoft didn't offer a way to get rid of this dog, but gave instructions for going into the register to manually delete it. I don't know why it's still available on their site for download, since the apparently know that it causes these problems. |
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| mogs | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 22:24 | ||||||||
| Score: 2163 Posts: 5,883 User Since: 22nd Apr 2009 System Score: 100% Location: UK |
Maybe this page/link will help,: if you havn't already tried it:- http://www.microsoft.com/athome/troubleshoot101.as... There's other users with XP on the forum....one of them may take up this thread. -- |
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| Maurice Joyce | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 23:00 | ||||||||
| Score: 10510 Posts: 8,072 User Since: 4th Jan 2009 System Score: 100% Location: UK |
I am not sure what U mean "I cannot find file path". If PSI finds a vulnerability it gives the path. FINDING A VULNERABILITY FILE PATH ================================= To locate the exact file that the Secunia PSI has detected, use or switch to the ADVANCED interface, then : 1 Click on the + sign of the programme to "expand' it. 2 Click on Technical Details in the Toolbox to see the installation path of the detected file. (Copy (CTRL+C) & paste (CTRL+V) the Installation Path of the file back to the Forum if U are unsure what to do next)). -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| Anthony Wells | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 23:07 | ||||||||
| Score: 2324 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
I "Googled" the KB number and this site appeared which seems to date back to 2007 !! There does appear to be a workaround suggested :- http://forums.techarena.in/windows-update/693163.h... Try Googling ( or use your preferred search engine ) to see what else is on offer . -- It always seems impossible until its done. Nelson Mandela |
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| Anthony Wells | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 23:10 | ||||||||
| Score: 2324 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Weird , cross posting again !! I'll leave you in Maurice Joyce's capable hands. -- It always seems impossible until its done. Nelson Mandela |
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| Maurice Joyce | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 23:14 | ||||||||
| Score: 10510 Posts: 8,072 User Since: 4th Jan 2009 System Score: 100% Location: UK |
@Anthony I think U have found the solution if the path shows the vulnerability as the irun file. I would certainly give your solution a try. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| Anthony Wells | RE: KB923723 (MS Interactive Training) won't install, and can't be removed. | ||||||||
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11th Nov, 2009 23:24 | ||||||||
| Score: 2324 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A Last edited on 11th Nov, 2009 23:29 |
It seems to be more clearly explained here in "known issues" :- http://support.microsoft.com/kb/923723 Edit ; Sorry ,this is the Registry thing already mentioned earlier. -- It always seems impossible until its done. Nelson Mandela |
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