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Forum Thread: troble

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egelund troble
Member 4th Feb, 2010 11:10
Ranking: 0
Posts: 1
User Since: 3rd Feb, 2010
System Score: N/A
Location: N/A
I have still a problem, after I
installated Crom program.

This user no longer exists RE: troble
Member 4th Feb, 2010 11:28
Hi,

When asking for help, it generally increases you chances if you post what the problem is. The more detail you can provide, the faster your problem will be solved.

When posting, you should provide:
Explanation of the problem, detailed.

Summary of which steps you've taken to correct it.

The file "path", which is the location of the file detected by the PSI. You can find this (after enabling the Advanced interface by clicking "Advanced" in the top right corner), by navigating to the problematic software in the "Insecure" tab, expanding the entry with "+" and posting the contents of the "Installation Path" field.

All this info will be asked of you no matter what. It is necesssary to diagnose and solve problems. You will therefore get faster results by including it from the start. Many of our users also set their signatures to provide info on AV systems, OS, etc.

hope this helps.
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mogs RE: troble
Expert Contributor 4th Feb, 2010 21:06
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Are you having troubles after having installed a Chrome browser version ?
Is it your first Chrome browser?
If it is the most recent/newest Stable version, there is,at present an insecurity....waiting for a patch from Google : so you will not be able to do any more for now.
Hope the information is of help.


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