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Forum Thread: OpenOffice 2.x Category 4 threat

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
OpenOffice.org
And, this specific program:
OpenOffice.org 2.x

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cleveland12ss OpenOffice 2.x Category 4 threat
Member 20th Feb, 2010 19:36
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Posts: 4
User Since: 20th Feb, 2010
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Location: US
I can't seem to successfully fix my OpenOffice problem. Secunia says that the fix is to download OpenOffice 2.x, which I have done to no avail. I have also downloaded 3., too. Same problem. How can I fix my problem?
Thanks

Anthony Wells RE: OpenOffice 2.x Category 4 threat
Expert Contributor 20th Feb, 2010 21:29
Score: 2463
Posts: 3,348
User Since: 19th Dec 2007
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Read this thread first :-
http://secunia.com/community/forum/thread/show/354...

This is the Download link for version 3.2 (in the greenish block top left) - it should install the latest version over or replace your existing version :-

http://download.openoffice.org/

Let us know how you go on .

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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cleveland12ss RE: OpenOffice 2.x Category 4 threat
Member 22nd Feb, 2010 04:04
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Posts: 4
User Since: 20th Feb 2010
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Location: US
Just downloaded 3.2. and ran another scan. Same problem...Category 4 threat, oh, and the fix? You guessed it, to download 2.4. Very frustrating! I feel like a dog chasing his tail. Any other suggestions?
Michael
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TiMow RE: OpenOffice 2.x Category 4 threat
Dedicated Contributor 22nd Feb, 2010 10:05
Score: 737
Posts: 728
User Since: 26th Jun 2009
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Location: CH
The current updated version of O.O. is 3.2.9476.500. I upgraded to this last Mon., without problems. Several scans (for other reasons) since - still no problems.

Your best option may be to completely uninstall O.O., from Add/Remove programs (in control panel); reboot and re scan PSI, and if no problems are indicated, then download / install up-to-date version (make sure you have the download site bookmarked).

Reboot and re scan again - if this doesn`t sort it out, then there could well be another problem.

TiMow

--
Computing is not yet a perfect science - it still requires humans.
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cleveland12ss RE: OpenOffice 2.x Category 4 threat
Member 22nd Feb, 2010 18:02
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Posts: 4
User Since: 20th Feb 2010
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Location: US
Thanks for your help. I did what you said. Same problem, however.
Michael
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Anthony Wells RE: OpenOffice 2.x Category 4 threat
Expert Contributor 22nd Feb, 2010 18:08
Score: 2463
Posts: 3,348
User Since: 19th Dec 2007
System Score: N/A
Location: N/A
Last edited on 22nd Feb, 2010 18:09
Michael , I will give you some basic advice (sorry if you already know) , which may help you explain any problems to us more specifically :-

To help resolve any problem , here are some instructions to help you first of all get the best out of PSI :-

1)use PSI in "advanced" mode ;
2)in the "settings" tab make sure that the box in the first/upper section is NOT ticked in order to have the maximum info available ;
3)tell us in which "tab(s)" your problem programme is located ;
4)in that tab , click on the + in the box at the left end of the programme , the page will expand ;
5)in the expanded page , tell us what is written in the "installation path" ;
6)in the "toolbox" section , lower down , the link "technical details" should confirm the installation path details ;
7)click on the link "open folder" and you will see more details concerning the location of the "problem" .

Posting these details will help the Forum help you , if/when you have a problem .

Where is the "out of date/insecure" version 2.x of OOo ?? Is version 3.2 in the "patched " tab ??

Anthony


--


It always seems impossible until its done.
Nelson Mandela
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cleveland12ss RE: OpenOffice 2.x Category 4 threat
Member 23rd Feb, 2010 02:44
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User Since: 20th Feb 2010
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Location: US
Problem is in tab called "insecure".
Location: C:\ProgramFiles\OpenOffice2.0\program\soffice.exe
"Toolbox""Technical Details" does confirm location
"Problem Location" C:\\ProgramFiles\OpinOffice.org2.0\program
OpenOffice2.x is located under Insecure Tab
3.x is in "patched"
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TiMow RE: OpenOffice 2.x Category 4 threat
Dedicated Contributor 23rd Feb, 2010 12:52
Score: 737
Posts: 728
User Since: 26th Jun 2009
System Score: N/A
Location: CH
Last edited on 23rd Feb, 2010 12:58
This is probably the last piece of advice I can offer.

I think this 2.x version is just left over from a previous version, that for some reason didn`t get overwritten or uninstalled.

The file path of the insecure 2.x version is the same as for that, that I have for the current 3.2 on my laptop - I`m guessing that the file path of your 3.x version is also the same with the only exception being just the version number, (couldn`t quite work it from your last post).

If, in the patched tab, you go to your latest install of O.O. , click on "+" on l.h.s. , then on Open File, this will take you to that location.

You can also do the same from the Insecure tab for the 2.x version - either way I`m betting it will get you to approx. the same location.

I`m reckoning, that they`re roughly together, and you`ll find both 2.x and 3.x. If you do, you should just be able to delete the old 2.x (right mouse button > delete).

With my O.S. of XP Pro (SP3), this deletion would only go into the Recycle Bin - so if for what ever reason you weren`t happy with this action, you can undo it.
If you have Vista or W7, I cant be sure the same is true.

If all of the above is as I suggest and you follow this course of action, dont forget the normal re-boot and re-scan of PSI.

I`m all out of ideas if this doesn`t work.

TiMow

--
Computing is not yet a perfect science - it still requires humans.
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