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Forum Thread: CSI Free Trial

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kirkcottom CSI Free Trial
Member 30th Mar, 2010 20:06
Ranking: 0
Posts: 1
User Since: 30th Mar, 2010
System Score: N/A
Location: US
Hi I registered twice to get the free trial for WSUS and I've received nothing.

mave_m RE: CSI Free Trial
Member 31st Mar, 2010 09:26
Score: 0
Posts: 1
User Since: 31st Mar 2010
System Score: N/A
Location: DE
Hello,

the same here, we filled out the "request free trial form" for Secunia Corporate Software Inspector (CSI) 4.0 twice last week und this week on monday -> nothing happend...

Then we send an E-Mail to "csc@secunia.com" on monday this week, requesting the login information for CSI 4.0, so that we can start testing....no reply until now.

Feels a bit disappointing so far, whats up with the (prospective) costumer support from Secunia ???

Regards from Germany!
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rjohansson RE: CSI Free Trial
Secunia Official 31st Mar, 2010 13:26
Score: 15
Posts: 61
User Since: 5th Oct 2009
System Score: N/A
Location: Copenhagen, DK
Last edited on 31st Mar, 2010 13:27
on 31st Mar, 2010 09:26, mave_m wrote:
Hello,

the same here, we filled out the "request free trial form" for Secunia Corporate Software Inspector (CSI) 4.0 twice last week und this week on monday -> nothing happend...

Then we send an E-Mail to "csc@secunia.com" on monday this week, requesting the login information for CSI 4.0, so that we can start testing....no reply until now.

Feels a bit disappointing so far, whats up with the (prospective) costumer support from Secunia ???

Regards from Germany!


I've just checked up with the team handling this, it appears that they have a three day backlog. They expect to be back on track no later than Friday. Normally they respond within 1 business day.

Just FYI then we do not have any backlog with customer support.

/Rickard


--
Rickard
Secunia Support

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