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Forum Thread: Windows Update fails

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wbdace Windows Update fails
Member 22nd Apr, 2010 00:56
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Last edited on 22nd Apr, 2010 01:20

I am using XP SP2. When I go to Windows Update and get a list of updates and then click on Download & Install, the list shows that all updates failed. This comes up immediately. I have tried this several times with reboots and the results are the same. I also tried to update Java and that failed also. Windows help site is no help.
Forgot to say I have XP - Home.Edition

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Maurice Joyce RE: Windows Update fails
Handling Contributor 22nd Apr, 2010 01:21
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U are not really on the correct Forum or Forum section. Could be that Secunia will switch this to the Open Discussions. That said, I will try & help.

Try selecting just one update at a time from the list produced by MS. My advise is based on the fact that some new updates require SP3 to be installed & that could be a stumbling block for U.

Maybe a good idea to update to SP3 now as ALL support for SP2 ends in July 2010.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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ddmarshall RE: Windows Update fails
Dedicated Contributor 22nd Apr, 2010 13:42
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Have you tried this:

http://support.microsoft.com/kb/971058

It worked for me on a Vista system.

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wbdace RE: Windows Update fails
Member 23rd Apr, 2010 01:49
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Downloaded and tried to run Fixit and got an error message. "Installer Service could not be accessed"
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wbdace RE: Windows Update fails
Member 23rd Apr, 2010 01:54
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Tried to download and install SP3 with similar results. After clicking on install and accepting the EULA, after 1 second the message comes up "Updates were not installed."
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wbdace RE: Windows Update fails
Member 23rd Apr, 2010 03:47
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I had noticed that System Restore had stopped setting restore points except for the ones I did manually. Since my last successful Windows update was on 3/15, I did a System Restore to 3/20. After this was accomplished, I tried a couple of updates and they worked! I wish I knew what change I made messed up Windows Updates, but it seems to be working now. I think I will hold off inatalling SP3, since I understand there were problems, particularly with AMD processers, and mine Is an AMD. I'll consider it in July. Thanks to all who helped.

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