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Forum Thread: SOS - what could be causing very slow system speed

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taffy078 SOS - what could be causing very slow system speed
Contributor 29th Apr, 2010 11:06
Ranking: 408
Posts: 1,340
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
Last edited on 29th Apr, 2010 11:09

I recently had some issues with NIS2010 that were causing CPU 100% at start-up.
"History" showed dozens of messages per second due to 'unauthorised access' by two programs: Rapport (blocked) & AdAware (logged).
I disabled the anti-virus part of AAW, having been told here that NIS & it doesn't get on.
I then had three 1-2-1 on line chats with Norton. The first guy added Rapport to the 'accept' list = still problems. The third Norton guy added AAW to the top of the list showing the protocol / order in which NIS operates.

Since then, my PC is just as slow to power-up and, worse still, it has virtually frozen on four occasions last night/this morning. E.g. taking thirty seconds to action a 'click'. Even NIS History now takes 30/45 seconds to show.

And what it shows are many dozens of "detected" messages per second. Most say Rule "Firewall Rule" permitted (nn.nnn.nnn.nnn, Port https (443)). Outbound TCP connection. Status: Detected. [the nn numbers are different of course]
'More details' shows a range of names, including IE, Secunia, AAW and Word. Two large word documents I da open/minimised were auto-recovered.
I scanned twice and no naughties were found.

What really confused me is that the CPU was showing 4% - System Idle 96%.
So, how can a PC almost hang up when the CPU is 4%.
Norton are ringing me this afternoon - is NIS to blame, do you think?

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003

Post "RE: SOS - what could be causing very slow system speed" has been selected as an answer.
taffy078 RE: SOS - what could be causing very slow system speed
Contributor 29th Apr, 2010 11:23
Score: 408
Posts: 1,340
User Since: 26th Feb 2009
System Score: 100%
Location: UK
PS I gather that the number of items on your Desktop affects the speed of the PC but does the [b]size [/]of those files affect the peed too?

And is the effect only marginal?

As youcan see,I'm trying to find the cause of this problem myself. But I keep coming back to NIS2010.

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: SOS - what could be causing very slow system speed
Handling Contributor 29th Apr, 2010 12:24
Score: 11782
Posts: 9,032
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Nothing whatever to do with Norton. As I said before almost certainly Adware. I dumped my professional version months (licence still valid if U want it) ago because of high CPU usage & other issues since they stupidly added Avira & other items to this programme to try to keep up with the big boys.

Not Rapport either. Runs as smooth as can be with NIS 2010.

If U like U can run Hijack this:

http://download.cnet.com/Trend-Micro-HijackThis/30...

Send the log file to me by email & I will take a look.

If U do run the log please lock this thread.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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taffy078 RE: SOS - what could be causing very slow system speed
Contributor 29th Apr, 2010 13:32
Score: 408
Posts: 1,340
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Thanks Maurice.
I'm scanning now and will email you/lock this when done. Thanks again

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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