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Forum Thread: Garmin Nuvi 1300. Problems downloading latest map

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taffy078 Garmin Nuvi 1300. Problems downloading latest map
Contributor 5th May, 2010 11:13
Ranking: 408
Posts: 1,335
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
Probably a long shot but is anyone else having porblems downloading the latest map update for Europe?

I bought my Nuvi 1300 2 months ago and had to install my free update by today; so two weeks ago I tried but couldn't find it. No response from Garmin to my emails.

To cut a long story short, an update appeared on their site yesterday. About 3.5 GB and Garmin said it would take an hour to download, plus 45 minutes to install.

I began at 3 pm yesterday. I rang Garmin at 4 pm to say that the download speed was between 19 and 90 kbps. At that rate it would take a day to download. Garmin said that there had been problems with the update but those problems had been resolved.

My broadband speed is down to 500 kbps at the moment - the telephone engineer is due this morning but this shouldn't have slowed down the map download.

The download finished at 7 am today - after 16 hours.
The installation failed as there was nothing in the file - the download had failed!

Garmin's response? "Try again tonight." I told them this was unacceptable and they have agreed I can send for a disk when it's available in a month's time.

So . . is anyone else having this problem?

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003

thedillpickl RE: Garmin Nuvi 1300. Problems downloading latest map
Contributor 6th May, 2010 05:54
Score: 376
Posts: 872
User Since: 3rd May 2009
System Score: 100%
Location: US
Hi Taff;

Did you try putting a coin in the slot?

Sorry to be a pest. As you know, I occasionally find it hard to contain myself.


:)

Fred

--
XP Home
Chrome, Firefox, IE8
--
consilio et animis
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taffy078 RE: Garmin Nuvi 1300. Problems downloading latest map
Contributor 6th May, 2010 07:26
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
ha ha! Nice to hear from you again, Fred. You've been missed!

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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