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Forum Thread: Threats remain listed after scan reports 0 threat

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bjbunks Threats remain listed after scan reports 0 threat
Member 29th May, 2010 17:45
Ranking: 0
Posts: 2
User Since: 29th May, 2010
System Score: N/A
Location: US
Am new to Scansia ... ran scan, applied solutions, reran sacan & got
notified now had 0 threats but items previously cited as threats still
remain listed ... how do I remove?

TiMow RE: Threats remain listed after scan reports 0 threat
Dedicated Contributor 29th May, 2010 17:56
Score: 737
Posts: 728
User Since: 26th Jun 2009
System Score: N/A
Location: CH
Last edited on 29th May, 2010 18:11
Can you give information as to what specific threats are listed, including their full version numbers; and under which tab of the PSI advanced mode (click Advanced, top right of PSI window, then OK) they are listed.
Also which Windows OS do you use?

TiMow

EDIT: Sometimes the obvious is overlooked. If you haven't already done so, you should re-boot and re- scan PSI after most updates.

--
Computing is not yet a perfect science - it still requires humans.
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bjbunks RE: Threats remain listed after scan reports 0 threat
Member 29th May, 2010 19:24
Score: 0
Posts: 2
User Since: 29th May 2010
System Score: N/A
Location: US
threats that remain listed:
Adobe AVG viewer 2.x
Adobe AVG viewer 3.x
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TiMow RE: Threats remain listed after scan reports 0 threat
Dedicated Contributor 29th May, 2010 19:51
Score: 737
Posts: 728
User Since: 26th Jun 2009
System Score: N/A
Location: CH
Hi bjbunks

I'm not familiar with this product.
Tried searching the forum for previous problems - nothing.
Searched with Google and on Adobe.com - nothing.

There's plenty on Adobe SVG viewer, though.

Is this AVG viewer an older version, which is now replaced by SVG viewer, and is therefore end-of life and no longer supported by Adobe?

Copied from my above reply:

"under which tab of the PSI advanced mode (click Advanced, top right of PSI window, then OK) they are listed."

If you can do the above, it may become clearer, otherwise you'll have to wait for someone who is familiar with this.

TiMow

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Computing is not yet a perfect science - it still requires humans.
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ddmarshall RE: Threats remain listed after scan reports 0 threat
Dedicated Contributor 29th May, 2010 20:19
Score: 1218
Posts: 971
User Since: 8th Nov 2008
System Score: 98%
Location: UK
TiMow,

I think the poster meant to type SVG. However SVG is also end of life as Adobe discontinued support for it from 1st January 2009.

http://www.adobe.com/svg/viewer/install/?promoid=D...

Scalable Vector Graphics is now being supported in browsers so plugins should not be necessary. I don't think IE has it yet though.

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This answer is provided “as-is.” You bear the risk of using it.
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TiMow RE: Threats remain listed after scan reports 0 threat
Dedicated Contributor 29th May, 2010 20:41
Score: 737
Posts: 728
User Since: 26th Jun 2009
System Score: N/A
Location: CH
Hi (again) ddm

I think you're probably right - maybe confusion between a typo and AVG anti-virus products.
But I don't like to contradict, when this is an area of which I have little knowledge myself. (Fingers burnt in the past).

TiMow

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Computing is not yet a perfect science - it still requires humans.
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