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Forum Thread: Duplicate entries in Browser category

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FredHoff Duplicate entries in Browser category
Member 31st May, 2010 17:43
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User Since: 25th Oct, 2008
System Score: 100%
Location: US
Since installing PSI v1.5.0.2 (under 32-bit W7 on DELL Vostro 1520), the Secure Browsing category reports forty (40) insecure browsers (IE8 x 1, FF x 1, and Chrome x 38)! I trust that it is "needless to say" that I do not currently have thirty-eight versions or instances of Chrome installed.

In addition, each FF browser extension appears to be listed four (4) times.

Has anyone else seen this phenomenon? Is there some known "clean up" or configuration change that can remove these duplications?

ddmarshall RE: Duplicate entries in Browser category
Dedicated Contributor 31st May, 2010 18:26
Score: 1209
Posts: 961
User Since: 8th Nov 2008
System Score: 98%
Location: UK
There's a widespread problem with Chrome not removing older versions when it updates. If you search the forum for 'Chrome' you should see several postings. This might help with your problem:
http://secunia.com/community/forum/thread/show/431...

With Firefox I find I get extensions listed multiple times when I have more than one user account with the extension installed. The extension is stored in each user's profile folder and so gets picked up by Secunia several times. I also find Java leaves old Java Console entries in C:\Program Files\Mozilla Firefox\extensions. I've deleted these folders in the past with no apparent ill effects.

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FredHoff RE: Duplicate entries in Browser category
Member 1st Jun, 2010 17:31
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Posts: 4
User Since: 25th Oct 2008
System Score: 100%
Location: US
I am familiar with Chrome (updates) not removing old versions. It's one of the things I learned from PSI. I generally perform a secure deletion of the/any "old" Chrome directories as soon as a new version has been installed.

On the (laptop) platform in question, I have only one user account that I use. It is my company domain user account. To my knowledge, I have not installed or used FF (or FF extensions) under other user accounts on this platform.

The reason that I specifically mentioned PSI v1.5.0.2 in my original post, is that (a) this phenomenon had not been occurring under v1.5.0.1 and (b) it was the installled version of PSI that had changed, not my handling of Chrome updates or my use/configuration of FF.

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ddmarshall RE: Duplicate entries in Browser category
Dedicated Contributor 1st Jun, 2010 18:18
Score: 1209
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User Since: 8th Nov 2008
System Score: 98%
Location: UK
I have not noticed any changes in PSI's behaviour since I updated to 1.5.0.2.
If you are asserting that the installation path is identical for these duplicates, then I have no further suggestions. I will leave it for a Secunia Official to pick up.

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Anthony Wells RE: Duplicate entries in Browser category
Expert Contributor 1st Jun, 2010 20:08
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User Since: 19th Dec 2007
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Last edited on 1st Jun, 2010 20:19
@FredHoff ,

I believe this problem has occurred before and was fixed by Secunia at the time** . I cannot put my finger on the old tread that dealt with it :(

Unless anyone else can add something , you might wish to email Secunia at support@secunia.com and explain your problem direct .

Anthony

PS : a quick uninstall/reinstall and reboot may offer something whilst you wait .

**EDIT : Found it , here you go :-

http://secunia.com/community/forum/thread/show/332...

Obviously not fixed !!

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It always seems impossible until its done.
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FredHoff RE: Duplicate entries in Browser category
Member 1st Jun, 2010 20:25
Score: 0
Posts: 4
User Since: 25th Oct 2008
System Score: 100%
Location: US
Earlier today, I performed the following:

(1) Uninstalled Google Chrome.
(2) Executed a full PSI scan.
(3) Checked/cleaned Windows Registry.
(4) Rebooted.
(5) Reinstalled Google Chrome.
(6) Updated Google Chrome to current version.
(7) Performed secure delete of Chrome directory installed at #5.

After #1, the multiple Google Chrome entries (Secure Browsing and Patched) disappeared.

After #2, the FF extension duplicates disappeared.

After #7, I have 3 browsers listed in PSI and no FF extension duplicates.

This issue is resolved, as far as I can tell.

Thanks to everyone who offered advice/assistance!
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Anthony Wells RE: Duplicate entries in Browser category
Expert Contributor 1st Jun, 2010 20:31
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User Since: 19th Dec 2007
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I bet you had your fingers crossed and smiled nicely :))) at the Windoze wizard as you did all that !!

Thanks for your update .

Anthony

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Nelson Mandela
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