Forum Thread: Solution for Insecure WebEx Player

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Cisco
And, this specific program:
WebEx Recording Format Player

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lmacri Solution for Insecure WebEx Player
Member 3rd Jun, 2010 17:37
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User Since: 9th Sep, 2009
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Location: CA
Last edited on 3rd Jun, 2010 22:20

All the past threads related to this problem seem to be locked, so I decided to post a new reply to let users know that ComplyAnt's suggested solution at http://secunia.com/community/forum/thread/show/341... (posted 22-Feb-2010) worked for me.

I found the hidden uninstall file atcliun.exe in C:\ProgramData\WebEx\atcliun.exe (to show hidden files in Windows Explorer, temporarily select Tools | Folder Options | View | Show hidden files and folders). The uninstall wizard gave me the option to uninstall the Meeting Manager (which I selected), and after re-booting my PC, a fresh scan with Secunia PSI confirmed that the insecure atas32.dll files had been removed from my computer.

The uninstall left behind 3 residual files in the C:\ProgramData\WebEx\ folder (ateccli.dll, npatgpc.tmp and webex.tmp) so I manually deleted these files and removed the empty WebEx folder. Everything seems to be working fine now.

ComplyAnt, thanks for your post. Secunia PSI has been giving me this "WebEx Player is insecure" message for months and I've wasted a ridiculous amount of time trying to fix it.


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Vista Home Premium SP2 32-bit * NIS 2014 v. 21.6.0.32 * IE 9 * FF v. 36.0 * PSI v. 2.0.0.3003

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