Forum Thread: Microsoft Internet Explorer 8.X Update

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ryumul2 Microsoft Internet Explorer 8.X Update
Member 14th Jun, 2010 15:58
Ranking: 4
Posts: 2
User Since: 26th Nov, 2008
System Score: N/A
Location: US
Version 8.0.7600.16385 is flagged as insecure requiring update KB982381.
It fails to install repeatedly with the message "Error 1935 HRESULT: 0x8007371B.
Tried but failed to figure what is causing this error. Any help would be much appreciated.

mogs RE: Microsoft Internet Explorer 8.X Update
Expert Contributor 14th Jun, 2010 16:50
Score: 2267
Posts: 6,279
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Fix Error 1935
Click to Download Error 1935 Repair Tool.

Error 1935 description
Error 1935 Definition: Error 1935 is also known as ERROR_AUTHENTICATION_FIREWALL_FAILED . Generally this means logon failure: the machine you are logging onto is protected by an authentication firewall. the specified account is not allowed to authenticate to the machine. .

Error 1935 is a common Windows error message. Error 1935 is usually caused by a missing system files, wrong system settings or a corrupted registry file. Use CTRL+ALT+DEL to get the task manager, if there is anything listed with [Not Responding] end task it. Next, run a system scan to check for registry errors & other system problems. 90% of the time this will fix the cause of the error.
Click to Scan your PC and fix Error 1935.

Recommendation It is best to clean your registry in order to optimize system performance & Fix the cause of many Windows Errors. It is highly recommended to Run a Free Performance Scan to automatically optimize memory, CPU and Windows Settings.

Is the above of any use to you?
Perhaps you should run a registry scan and CHKDSK. Regards

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ddmarshall RE: Microsoft Internet Explorer 8.X Update
Dedicated Contributor 14th Jun, 2010 17:03
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User Since: 8th Nov 2008
System Score: 98%
Location: UK
The error you are having is mentioned in this article:

As you see Windows Update should detect and correct this problem automatically.

If you are in USA or Canada you can get free support fo security updates from Microsoft by calling 1-866-PCSAFETY. For other countries you need to contact your local Microsoft support.

More support is available at the Update Forum at

As a last resort this might help

Use in the default mode and if that doesn't work try aggressive.

I would avoid Registry cleaners.

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gjjean RE: Microsoft Internet Explorer 8.X Update
Contributor 14th Jun, 2010 17:56
Score: 192
Posts: 197
User Since: 9th Apr 2010
System Score: 100%
Location: LB
@ ryumul2

Beside advices from Mogs & ddmarshall, try using your windows system repair disk and all will be OK.

Good luck.

HP pavilion DV6
Win 7 64bit - SP1
IE10 + MSSE4.3.215
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ryumul2 RE: Microsoft Internet Explorer 8.X Update
Member 14th Jun, 2010 21:05
Score: 4
Posts: 2
User Since: 26th Nov 2008
System Score: N/A
Location: US
This is how I fixed the problem.

Turn Windows feature off for Internet Explorer. Reboot

Turn Windows feature on for Internet Explorer. Reboot.

Error message disappeared.
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