navigation bar left navigation bar right

Secunia CSI7
navigation left tab Advisories navigation right tab
navigation left tab Research navigation right tab
navigation left tab Forums navigation right tab
navigation left tab Create Profile navigation right tab
navigation left tab Our Commitment navigation right tab
PSI
PSI API
CSI
OSI
xSI
Vulnerabilities
Programs
Open Discussions
My Threads
Create Thread
Statistics
About

Forum Thread: Cannot download new version of PSI

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as locked.
castone19 Cannot download new version of PSI
Member 22nd Jun, 2010 21:00
Ranking: 0
Posts: 1
User Since: 3rd Mar, 2009
System Score: N/A
Location: US
I currently use PSI v1.5.0.0 on a Vista 64-bit PC. I keep getting messages that a new version of PSI is available but when I click on the PSI icon I get the error message "An error occurred while attempting to open the specified URL". I also I get this error message when I click on "Visit and Join the Community Forum" from within the program. I accessed this Forum by going directly to the Security web site.

Does anyone know what might be causing this?

wr RE: Cannot download new version of PSI
Contributor 22nd Jun, 2010 21:46
Score: 308
Posts: 739
User Since: 30th Mar 2008
System Score: 100%
Location: US
Last edited on 22nd Jun, 2010 21:48
Hi castone19

Sounds like there might be a connectivity problem.
You can use any browser as your default but Secunia needs
IE to connect & function properly. Please check your
IE settings as per the FAQ from Secunia.

To do this:

1. Open Internet Explorer.
2. Go to Tools>Internet Options>Security tab.
3. Select the Internet zone and click on the Custom Level button.
4. In Security Settings, go to the Scripting>Active Scripting option.
5. Make sure that Active Scripting is Enabled (rather than Disabled or Prompted).
6. Press OK then Yes.
7. Back in the Security tab, select the Trusted sites zone and click on the Sites button.
8. Look at the bottom of this window, and uncheck the field labeled "Require Server Verification (https) for all site zones".
9. Type in the following and press the Add button to add them to the Trusted Sites list:
http://*.secunia.com
https://*.secunia.com
10. Press Close, then OK.
11. Run the Secunia PSI again to view the scan results.

These settings must be exactly as Secunia lists them.
Pay close attention to step #8 as most folks seem to
miss this step by not reading what's in the 'box'.

Hope this helps.

Regards, wr




--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 31.2.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
Was this reply relevant?
+1
-1
This user no longer exists RE: Cannot download new version of PSI
Member 23rd Jun, 2010 08:48
Hi,

I suggest you try re-setting your default browser, even if it is currently set. This forces all appropriate registry entries to be re-written, so we can assure their correctness.
You can find instructions for accomplishing this here:

Vista: http://bobsguides.com/SetVistaDefaultBrowser.html
Win7: http://windows.microsoft.com/en-GB/windows7/Change...

hope this helps.
Was this reply relevant?
+0
-0
lmbowling RE: Cannot download new version of PSI
Member 27th Jun, 2010 17:49
Score: 4
Posts: 1
User Since: 21st Nov 2009
System Score: N/A
Location: N/A
I had exactly the same problem and tried all the solutions in the forum. I determined that my copy of the Internet Explorer 8 application had somehow become corrupted (at least registry entries and the DLL cache).

My fix was to download IE7, remove IE8, install IE7, and then update to IE8. Everything worked fine afterwards.

Sounds convoluted, but the simple test for connectivity is to open the Run command line (START - RUN) and type in a web address like www.yahoo.com. If, when you click Browse a browser opens, you have connectivity. If not, you might want to try my solution.

Regards,

Mike
Was this reply relevant?
+5
-1

This thread has been marked as locked.


 Products Solutions Customers Partner Resources Company
 
 Corporate
Vulnerability Intelligence Manager (VIM)
Corporate Software Inspector (CSI)
Consumer
Personal Software Inspector (PSI)
Online Software Inspector (OSI)
 Industry
Compliance
Technology
Integration
 Customers
Testimonials
 MSSP
Technology Partners
References
 Reports
Webinars
Events
 About us
Careers
Memberships
Newsroom


Secunia is a member of FIRST Secunia is a member of EDUcause Secunia is a member of The Open Group Secunia is a member of FS-ISAC
 
Secunia © 2002-2014 Secunia ApS - Rued Langgaards Vej 8, 4th floor, DK-2300 Copenhagen, Denmark - +45 7020 5144
Terms & Conditions and Copyright - Privacy - Report Vulnerability - Disclaimer
follow Secunia on Facebook follow Secunia on Twitter follow Secunia on LinkedIn follow Secunia on YouTube follow Secunia Xing follow Secunias RSS feed follow Secunia on Google+