Secunia CSI7
Advisories
Research
Forums
Create Profile
Our Commitment
PSI
PSI API
CSI
OSI
xSI
Vulnerabilities
Programs
Open Discussions
My Threads
Create Thread
Statistics
About

Forum Thread: Error 1310 Error writing to file

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Acrobat 9.x

This thread has been marked as locked.
jlvbio39 Error 1310 Error writing to file
Member 6th Jul, 2010 16:40
Ranking: 0
Posts: 1
User Since: 6th Dec, 2008
System Score: N/A
Location: N/A
When I try to run the update for Adobe Reader to 9.3.3, I get the following popup "Error 1310.Error writing to file: C:/Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins3d\drvSOFT.x3d. Verify that you have access to that directory

I am running Win7 64. I've closed all applications and tried running the update again, but same error.

Does anyone know what that might be caused by and how to get around it?
Thanks so much!

ddmarshall RE: Error 1310 Error writing to file
Dedicated Contributor 6th Jul, 2010 18:14
Score: 1198
Posts: 955
User Since: 8th Nov 2008
System Score: 98%
Location: UK
This error is sometimes associated with Antivirus software, Firewalls and Backup Programs.

It seems to be a fairly common problem with Adobe Reader. You may find something helpful on the Adobe Reader Forum:

http://forums.adobe.com/search.jspa?communityID=34...

Here is an example of dealing with a similar problem which you may be able to modify for your purposes:

http://kb2.adobe.com/cps/408/kb408730.html

You could try using another adminstrator account or using Safe Mode.

--
This answer is provided “as-is.” You bear the risk of using it.
Was this reply relevant?
+0
-0
mogs RE: Error 1310 Error writing to file
Expert Contributor 6th Jul, 2010 18:17
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Below is a description of the error I found; if you don't like using a registry scanner, it may be of no help other than some explanation.


Error 1310 is a common Windows error message. Error 1310 is usually caused by a missing system files, wrong system settings or a corrupted registry file. Use CTRL+ALT+DEL to get the task manager, if there is anything listed with [Not Responding] end task it. Next, run a system scan to check for registry errors & other system problems. 90% of the time this will fix the cause of the error.
Regards




--
Was this reply relevant?
+1
-0
wr RE: Error 1310 Error writing to file
Contributor 6th Jul, 2010 18:24
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
Hi jlvbio39

I will give you a couple of suggestions that my help you:

Unregister & reregister
windows Installer
1. Click Start, and then click Run.
2. In the Open box, type msiexec /unreg, and then press ENTER.
3. Click Start, and then click Run.
4. In the Open box, type msiexec /regserver, and then press ENTER.

If that doesn't help try the following.

Rename the Config.msi folder:

C:\Config.msi to C:\Config.msi.old & then run the Adobe Installer.

Hope this helps.

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
Was this reply relevant?
+1
-0

This thread has been marked as locked.


 Products Solutions Customers Partner Resources Company
 
 Corporate
Vulnerability Intelligence Manager (VIM)
Corporate Software Inspector (CSI)
Consumer
Personal Software Inspector (PSI)
Online Software Inspector (OSI)
 Industry
Compliance
Technology
Integration
 Customers
Testimonials
 VARS
MSSP
Technology Partners
References
 Reports
Webinars
Events
 About us
Careers
Memberships
Newsroom


 
© 2002-2014 Secunia ApS - Rued Langgaards Vej 8, 4th floor, DK-2300 Copenhagen, Denmark - +45 7020 5144
Terms & Conditions and Copyright - Privacy - Report Vulnerability