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Forum Thread: Insecure Program

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This thread was submitted in the following forum:

Relating to this vendor:
Mozilla Foundation
And, this specific program:
Mozilla Firefox 3.6.x

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pscaife Insecure Program
Member 27th Jul, 2010 21:35
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Posts: 3
User Since: 27th Jul, 2010
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I have downloaded and installed a solution as instructed and rescanned but it is still showing as a threat. The same applies for VLC Media Player 1.x Grateful for any help. Many thanks.

Anthony Wells RE: Insecure Program
Expert Contributor 27th Jul, 2010 22:15
Score: 2445
Posts: 3,336
User Since: 19th Dec 2007
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@pscaife ,

In order to help you further you need to use the PSI in "advanced" mode ; as a new poster to the Forum , here are some tips on using PSI in "advanced" mode (the link to advanced" is at the top right corner of the PSI page) :-

Click on each/all the tabs and there is plenty of written advice about what each tab contains .

If a "problem" shows in the "insecure" or "end of life" tabs , then to help resolve any problem , here are some instructions to help you first of all get the best out of PSI :-

1)use PSI in "advanced" mode ;
2)in the "settings" tab make sure that the box in the first/upper section is NOT ticked in order to have the maximum info available ;
3)tell us in which "tab(s)" your problem programme is located ;
4)in that tab , click on the + in the box at the left end of the programme , the page will expand ;
5)in the expanded page , tell us what is written in the "installation path" ;
6)in the "toolbox" section , lower down , the link "technical details" should confirm the installation path details ;
7)click on the link "open folder" and you will see more details concerning the location of the "problem" .

You need to tell us (minimum) the "installation path" data for each programme that is giving you a problem and we can deal with them one at a time .

Which version of the PSI are you using ?? Also which OS and which browsers are you using ??



It always seems impossible until its done.
Nelson Mandela
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This user no longer exists RE: Insecure Program
Member 28th Jul, 2010 08:42

Could you confirm that you have follow this procedure for patching VLC, unsuccessfully?

1) Run a full scan, noticed VLC in the insecure tab.
Please verify this is not a copy of VLC on a backup drive or otherwise (Click "+" to expand the entry, and read the field called "Installation Path"). Either way, if you still have problems, paste the contents of this field here.
2) Click the solution button on the insecure entry, download and run the file
3) Wait for the installation to finish, run a full scan.
The PSI should show you as secure.

hope this helps.
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pscaife RE: Insecure Program
Member 29th Jul, 2010 12:40
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User Since: 27th Jul 2010
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Brilliant. Many thanks, Peter
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pscaife RE: Insecure Program
Member 29th Jul, 2010 12:40
Score: 0
Posts: 3
User Since: 27th Jul 2010
System Score: N/A
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Great. Thanks a lot, Peter
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