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Forum Thread: Problem with version / detection

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Foxit Corporation
And, this specific program:
Foxit Reader 4.x

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LEWIS Problem with version / detection
Member 7th Aug, 2010 18:17
Ranking: 0
Posts: 2
User Since: 29th May, 2008
System Score: N/A
Location: N/A
I had version 4.1.1.0805 installed but psi would not recognize it so I uninstalled and re-installed it and psi still does not recognize it. psi still says I have 4.0.0.619

Post "RE: Problem with version / detection" has been selected as an answer.
thedillpickl RE: Problem with version / detection
Contributor 7th Aug, 2010 19:03
Score: 376
Posts: 872
User Since: 3rd May 2009
System Score: 100%
Location: US
Hi LEWIS;

welcome to the Secunia forum.

=======
If not already, please run PSI in Advanced Mode.

To do this click on the PSI icon, in the system tray, to open the interface. In the top right corner, is "SIMPLE" blue in color and "ADVANCED" black? If not, click on "ADVANCED".

Click on the "Insecure" tab, Click on the [+] to the left of the program in question.

In the "Toolbox" click on the "Technical details" icon. Listed under "Version Detected:" it shows the old version PSI is reporting. The "Installation Path" is where PSI is finding the old stuff.

To go there, click on the "Open Folder" icon. This will open the folder where the old file(s) is(are).
=======

What is the Installation Path?


Regards;

Fred

--
XP Home
Chrome, Firefox, IE8
--
consilio et animis
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Lewis81631 RE: Problem with version / detection
Member 7th Aug, 2010 20:53
Score: 0
Posts: 1
User Since: 7th Aug 2010
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Location: US
Last edited on 7th Aug, 2010 22:44
Thank you! This helped me find a duplicate installation, which I have removed. I understand the whole process, but it was my error in not realizing that I had a second install in another path. Thanks again, it almost always helps to have "a second set of eyes" (AND / OR brain cells)
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thedillpickl RE: Problem with version / detection
Contributor 7th Aug, 2010 23:24
Score: 376
Posts: 872
User Since: 3rd May 2009
System Score: 100%
Location: US
Last edited on 7th Aug, 2010 23:27
Your welcome. Sounds like a "Can't see a forest for all the trees" story. Been there myself. :)


Fred

p.s. Just noticed you appear to have two user names. I would pick one, less confusion.

--
XP Home
Chrome, Firefox, IE8
--
consilio et animis
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