Forum Thread: No solution found

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Microsoft Outlook 2007

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Greatdane No solution found
Member 19th Aug, 2010 16:07
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I have Microsoft Office Enterprise 2007 and have found no solution for the insecurities PSI lists. This is a dual language program (English/Hebrew) with the interface in English. Have tried Microsoft in both languages to no avail and no patches. I've rebooted, rescanned done every recommendation.
Any and all advice / help welcome. Thanks!

taffy078 RE: No solution found
Contributor 19th Aug, 2010 18:18
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Last edited on 19th Aug, 2010 18:21


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taffy078, West Yorkshire, UK

HP Envy Win10 PC and Compaq Presario screwed up by forced upgrade to Win10 from WIn7
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Greatdane RE: No solution found
Member 20th Aug, 2010 10:34
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Last edited on 20th Aug, 2010 10:36
Hi Taffy,
Thanks for your response.
I do all of the things you mentioned from A on. I have automatic downloads and do a full restart after download.

I use the advanced PSI window and the technical info but once given the path my knowledge of what to do with it ends.

The most I can tell you about my computer is:
Intel Dual Core/32 bit/1 GB RAM/XP Home-SP3/IE8/Avast/Lavasoft Ad-Aware/Spybot/ Spywareblaster/Secunia PSI v1.5.0.2

The insecure programs are all in my Microsoft Enterrise 2007: Excel, One Note, PowerPoint, Word, and Outlook. When I got the path and found it in Windows Explorer they ended with an EXE file and that scared me - end of knowledge so did nothing. XP and Office are licenensed.

Thanks again, Greatddane
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taffy078 RE: No solution found
Contributor 20th Aug, 2010 10:41
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Last edited on 20th Aug, 2010 10:44
Hi Greatdane.

Will you copy and paste the installation paths please and post them here?

You may find when you highlight them that the Copy command on your mouse doesn't work. In that case, use CNTRL/C to copy and CTRL/V to paste.

PS There have been a few problems with v.1.5.0.2 reported here but I can't recall any of those causing the issues that you are having. Perhaps Secunia Support could comment, please?



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taffy078, West Yorkshire, UK

HP Envy Win10 PC and Compaq Presario screwed up by forced upgrade to Win10 from WIn7
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Maurice Joyce RE: No solution found
Handling Contributor 20th Aug, 2010 10:48
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@Taffy
I think U are heading down the wrong track. The key is the version of Office being used. The ENTERPRISE EDITION.

That should keep U busy!!!

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro
16 GB RAM
IE & Edge Only
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taffy078 RE: No solution found
Contributor 20th Aug, 2010 11:41
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Hi Greatdane. I'm just corresponding with Maurice. Reply soon - please bear with me/us.

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taffy078, West Yorkshire, UK

HP Envy Win10 PC and Compaq Presario screwed up by forced upgrade to Win10 from WIn7
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This user no longer exists RE: No solution found
Member 20th Aug, 2010 12:28
Hi,

Please go to the program entry, click "+", click "Online references", and open the Secunia advisory. It should be this advisory: http://secunia.com/advisories/40937

Microsoft Updates are handled in terms of "KB Numbers", which always refer to a specific package. To update Office 2007 products to the latest secure version, you need KB2092914, KB2251389, KB2251399, KB2251419, KB2251437, KB2269638, KB2277947, KB2284162, KB2284171 and KB2284179 installed.

Microsoft Security Bulletin here: http://www.microsoft.com/technet/security/Bulletin...

To see which KB numbers you have installed, go to Control Panel > Add/Remove and check the box "Show updates". This should show all updates that have been installed along with the program that was updated. Navigate to your entry for Office to see if all the KB's you require have been installed.

These updates should be handlede and delivered through Microsoft Update. If they are not installed, nor shown as available by Microsoft Update, I suggest you contact Microsoft Support. The PSI handles Microsoft patches via. Microsoft Update, and uses the presence of KB numbers on your system to determine how secure your installation is. Keep in mind that the PSI depends on a working installation of Microsoft Update: http://secunia.com/vulnerability_scanning/personal...

hope this helps.
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Greatdane RE: No solution found
Member 20th Aug, 2010 14:50
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Hi,
Thank you for the help and information as I didn't know how to do that.
I wrote down all the KB numbers you mentioned, went to Add/Remove and found only the following: KB 982331 installed 6/9/10; KB 982312 installed 6/9/10 and of your list only KB 2277947 installed 8/12/10.
Microsoft update site does not show the other numbers you listed.
Any further suggestions for a non-expert, elderly user appreciated.
Greatdane
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This user no longer exists RE: No solution found
Member 20th Aug, 2010 14:56
Hi,

Some Microsoft Updates do not kick in before you have rebooted. Therefore, this procedure could be worth trying:

1) Check Microsoft Update, installing all critical/security patches.
2) Reboot
3) Repeat step 1, repeat step 2 if anything was installed in this step
4) Rescan with the PSI

has this changed your results?
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Greatdane RE: No solution found
Member 21st Aug, 2010 10:00
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Hi Emil,
Following your first advice and the KB numbers you supplied, I went to Microsoft Search. I searched for each number separately in the order you listed.
Here are the ressults of the KBs with Microsoft responses:
2092914 installed
2251389 installed
2251399 found on system
2251419 already installed
2251327 found on system
2269638 not found on Microsoft
2277947 installed 8/12/10
2284162, 2284171, 2284179 not found on Microsoft.

I then rebooted, rescanned with PSI which still gave me the same sad results.
Should I now retry the 'not found' ones? My hard drive is partitioned and Office is on drive D. Does this make a difference? I did a full PSI scan, not the one available for each of the Office items shown as insecure.
Much time and effort has been offered me and I'm grateful. Performed all you suggested and remain 'insecure'.
Thank you, regards,
Greatdane
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gjjean RE: No solution found
Contributor 21st Aug, 2010 11:17
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