navigation bar left navigation bar right

Secunia CSI7
navigation left tab Advisories navigation right tab
navigation left tab Research navigation right tab
navigation left tab Forums navigation right tab
navigation left tab Create Profile navigation right tab
navigation left tab Our Commitment navigation right tab
PSI
PSI API
CSI
OSI
xSI
Vulnerabilities
Programs
Open Discussions
My Threads
Create Thread
Statistics
About

Forum Thread: Getting rid of false Psi insecure Chrome error

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as resolved.
GeorgeButel Getting rid of false Psi insecure Chrome error
Member 30th Aug, 2010 00:57
Ranking: 4
Posts: 3
User Since: 29th Aug, 2010
System Score: N/A
Location: US
Last edited on 30th Aug, 2010 01:12

There are several threads that report this error. Before reading the threads, I tried updating Chrome, more than five times, the first two from the PSI interface, then from Firefox and IE, then I tried uninstalling/reinstalling Chrome via the control panel, and PSI still showed an insecure Chrome, I uninstalled Chrome with Revo, but the error persisted. Then I thought maybe it was a Secunia error, so I uninstalled/reinstalled PSI. That did not work either. Then I found a couple of threads here, one which suggested multiple installations of Chrome from Firefox; that did not work. One mentioned that the problem was the old file at C:\Users\[name]\AppData\Local\Google\Chrome\Applic ation\5.0.375.x, and, yes, mine, even after using Revo, still had the 5.0.375.126 as well as the .127 folders in AppData\\\\\, so I will be complaining to Revo about it not finding any folders. I deleted the .126 folder manually, but the error persisted. Then, realizing that Revo had not worked properly with Chrome, after uninstalling Chrome again, I looked in C:\Program Files (x86)\Google\Chrome\Application\ and found a 5.0.375.126 and a .127 folder, so Revo had not shown me the Chrome program file folder either, so I deleted that manually, and reinstalled Chrome and PSI again, and, finally, the error is resolved.
It looks like manual deletion of the two Chrome folders, one via AppData, the other via Program Files (x86), solves the problem for sure.

Post "RE: Getting rid of false Psi insecure Chrome error" has been selected as an answer.
mogs RE: Getting rid of false Psi insecure Chrome error
Expert Contributor 30th Aug, 2010 08:32
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Maybe I've missed something in your account of events, but the updating of Chrome should be a relatively simple matter.
You don't seem to be aware that if you click on the spanner...top right of Chrome interface....and then again on "About Google Chrome " it will check for updates ? If there is one available, it's a matter of close/restart the browser for it to take effect.
The older file/version is left behind, as you know; it should be just a matter of Start/Computer C:/users/name so on and so forth to find that, and delete it.
Psi will continue to detect items even if they still reside in the Recycle bin.....so you should clear that too before rescanning.
When/if you have difficulties in future, could you please include details of your OS and what version of psi you are using: the info is of use often in resolving matters.
It might also be worth noting here for future reference; that Secunia doesn't monitor beta/dev versions ( in case you decide to switch).
Following is a link to the FAQ's which is worth keeping handy :-
http://secunia.com/vulnerability_scanning/personal...

Hope this helps........regards,

--
Was this reply relevant?
+4
-0
GeorgeButel RE: Getting rid of false Psi insecure Chrome error
Member 30th Aug, 2010 09:26
Score: 4
Posts: 3
User Since: 29th Aug 2010
System Score: N/A
Location: US
I had solved the problem, but in doing so, had noticed several different locked threads that had the same issue, but their suggestions had not solved it for me, which is why I posted. I had emptied the recycle bin also, and I had tried updating Chrome from Chrome, as well as from PSI, and Firefox, and even IE, after having read one post that suggested that multiple installations of it would solve the problem. I even tried doing it from my admin account: even though my user acct has admin privileges, some software installations, like some Windows updates, don't work except in the admin acct. For me, I decided to manually delete the one old installation file mentioned in one of those posts, discovering that the culprit in my case was a different Chrome folder with an old installation file. I have a 64 bit Vista Ultimate.

http://secunia.com/community/forum/thread/show/482...

http://secunia.com/community/forum/thread/show/527...

http://secunia.com/community/forum/thread/show/520...

and others.

If there are any admins for this forum, I would strongly suggest taking all these separate posts and putting them in one place, and perhaps coming up with a protocol for fixing the problem (getting Google to hire a new software developer might help), because it is obviously a common problem.

It doesn't interfere with any functionality; it is mainly aesthetic, to see PSI telling you that you have an unpatched "threat" when you don't. The real hazard is that you then start ignoring it, and when a new version comes around, you might not realize soon enough. It's not a problem for me since I get alerts from cnet and other places, and I usually even beat them to the punch on my updates. I'm a belt and suspenders kind of person.
Was this reply relevant?
+4
-0

This thread has been marked as locked.


 Products Solutions Customers Partner Resources Company
 
 Corporate
Vulnerability Intelligence Manager (VIM)
Corporate Software Inspector (CSI)
Consumer
Personal Software Inspector (PSI)
Online Software Inspector (OSI)
 Industry
Compliance
Technology
Integration
 Customers
Testimonials
 MSSP
Technology Partners
References
 Reports
Webinars
Events
 About us
Careers
Memberships
Newsroom


Secunia is a member of FIRST Secunia is a member of EDUcause Secunia is a member of The Open Group Secunia is a member of FS-ISAC
 
Secunia © 2002-2014 Secunia ApS - Rued Langgaards Vej 8, 4th floor, DK-2300 Copenhagen, Denmark - +45 7020 5144
Terms & Conditions and Copyright - Privacy - Report Vulnerability - Disclaimer
follow Secunia on Facebook follow Secunia on Twitter follow Secunia on LinkedIn follow Secunia on YouTube follow Secunia Xing follow Secunias RSS feed follow Secunia on Google+