|Anthony Wells||Error: TypeError Function: util.switchPage File: undefined Line: undefined Description: Object doesn't support this property or method|
|6th Oct, 2010 17:40|
User Since: 19th Dec, 2007
System Score: N/A
Last edited on 6th Oct, 2010 21:26
Hi Emil ,
Don't know what you did to fix this as you report here :-
I have suddenly got the message with the last sentence titled "description" in French while I am set up for English - actually no selection , it's a Beta - when trying to access the "Results" page .
I am also locked out/into the greyed out message page from the tray icon .
Will exit and try again later .
Unlocked but still get the message when trying to access the "Results" page .
Now got blank scan page data and 0% secure . Message still in French .
Locked out of Dashboard .
EDIT : Reload Interface from the icon puts me back to 100% with no scan results in the dashboard , selecting results page locks everything out again . Scan works but no access to dashboard or results .
EDIT : Complete exit and restart has me up & running properly atm :))
It always seems impossible until its done.
|This user no longer exists||RE: Error: TypeError Function: util.switchPage File: undefined Line: undefined Description: Object doesn't support this property or method|
|7th Oct, 2010 10:24|
Thank you for telling us about your experience.
We found the cause of the issue and eliminated the problem.
This issue should not be reproduceable for anyone if you shut down your PSI and open it again. If that is the case for anyone, please create a new thread.
hope this helps.
Not a customer already?