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Forum Thread: Left over bits of Avast

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Flyfisher 1929 Left over bits of Avast
Member 17th Oct, 2010 00:16
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User Since: 6th Jun, 2010
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I uninstalled Avast using Revo uninstaller. PSI keeps advising Avast is insecure.
On doing all tests I can't find the left over parts of Avast left behind. Any ideas?
Thanks

ddmarshall RE: Left over bits of Avast
Dedicated Contributor 17th Oct, 2010 00:41
Score: 1219
Posts: 971
User Since: 8th Nov 2008
System Score: 98%
Location: UK
Try the Avast uninstaller: http://www.avast.com/uninstall-utility

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This answer is provided “as-is.” You bear the risk of using it.
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flyfisher1929 RE: Left over bits of Avast
Member 18th Oct, 2010 04:33
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Posts: 8
User Since: 11th Apr 2010
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Location: AU
Thanks for the tip. What worries me about the following is:
1. Download aswClear5.exe on your desktop
2. Start Windows in Safe Mode
3. Open (execute) the uninstall utility
4. If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
5. Click REMOVE
6. Restart your computer
How does one open the downloaded file in safe mode?
Where was Avast installed?
As I have deleted Avast, I'm searching for left over bits & I have no idea what folder they are in.
A search does not show any results when searching.
I would like to finalise this irritating message from Secunia as it pops up every day!
Any further suggestions?
Your help is appreciated
Cheers
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mogs RE: Left over bits of Avast
Expert Contributor 18th Oct, 2010 09:30
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Do you feel safe/able enough, to look in the Registry yourself ?



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ddmarshall RE: Left over bits of Avast
Dedicated Contributor 18th Oct, 2010 12:51
Score: 1219
Posts: 971
User Since: 8th Nov 2008
System Score: 98%
Location: UK
How to start Windows in Safe Mode:

http://windows.microsoft.com/en-US/windows7/Start-...

XP and Vista are the same.

You would have had to intervene to put Avast anywhere but the default folder. If you can't remember doing this, it's probably in the default folder. Telling the uninstaller to use the default folder won't do any harm.

Knowing the installation path indicated by Secunia would be helpful. If you are not using the Beta version of PSI 2.0, you need to switch to Advanced Mode to access this.

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flyfisher1929 RE: Left over bits of Avast
Member 19th Oct, 2010 01:05
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User Since: 11th Apr 2010
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Location: AU
Hi - I deleted Avast because I am using Microsoft Security. That updates automatically as opposed to Avast and all tech reports on Microsoft have been good.
Using Revo uninstaller, Avast was removed but somewhere in the registry must be the left over bits. I'm hesitant to use the Avast uninstaller as I don't know what folder to look in.
I wouldn't mind trying to modify the registry as I could create a restore point first.
Your suggestion sounds good, let's try.
Thanks for your help.
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Maurice Joyce RE: Left over bits of Avast
Handling Contributor 19th Oct, 2010 01:14
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Are U saying U are waiting for @Mogs for instructions on how to remove it via the Registry? If so he should pick it up tomorrow.

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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flyfisher1929 RE: Left over bits of Avast
Member 19th Oct, 2010 01:25
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Posts: 8
User Since: 11th Apr 2010
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Location: AU
Maurice - Yes. In fooling around this morning, I think the left over files are in JV16 power tools. I am looking further.
Cheers
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flyfisher1929 RE: Left over bits of Avast
Member 19th Oct, 2010 01:34
Score: 0
Posts: 8
User Since: 11th Apr 2010
System Score: N/A
Location: AU
DDMarshal, Thanks again. I am in advanced interface mode. This morning while again running the scan, I selected the displayed threat "Avast Antivirus 5.X and a brief flash mini-window appeared stating C:/windows/program files/ JV16 power tools. That disappeared before I could write it down fully and I can't get it to re-appear.
So perhaps something is sitting in mt JV16 Power Tools folder as part of Avast.
Cheers
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Anthony Wells RE: Left over bits of Avast
Expert Contributor 19th Oct, 2010 17:20
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Last edited on 19th Oct, 2010 17:23
Hello Flyfisher ,

Not sure where everyone is today (self included:)) , but while you wait , you could post the full installation path of the insecurity as shown by the PSI , this should conform/confirm as a file in the JV16 Power Tools folder .

In the PSI you can use the open folder icon found in the toolbox by clicking on the [+] next to the "insecure" programme entry or navigate there yourself using Explorer .

Which OS are you using ??

Anthony

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It always seems impossible until its done.
Nelson Mandela
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mogs RE: Left over bits of Avast
Expert Contributor 19th Oct, 2010 17:50
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User Since: 22nd Apr 2009
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Location: UK
Last edited on 19th Oct, 2010 17:54
I had cause to do this myself recently, when the software for my broadband had multiple failures. Even after using Revo and the Junk/Evidence Remover cleaners therein and my Registry Cleaner, I still managed to find keys I didn't need. Now, whenever I uninstall a prog I've made it a bit of a habit of checking/going thro' the following procedure :
Make sure you create a Sysem Restore point Open the Registry Editor by typing the following in either "Run.." (WinXP) or in the "Program search field" (Vista/7) in the start menu:-
regedit
And OK it.
You are now in the Registry Editor.
Of the five "drawers" seen, the 2nd and 3rd down :
HKEY_CURRENT_USER
and
HKEY_LOCAL_MACHINE
both have Software sub-keys, found by clicking the + on the left of each,
and looking down the lists/keys in each.
Another click on the + to the left of Software and it will drop down again
to reveal further sub-keys.
If you find an entry for Avast there, you can highlight; right click and delete, if you wish.
Whilst you're there, you can look thro' the keys/entries to see if there might be others
you clearly don't need; and or familiarize yourself....if you are 100% sure, you can delete those too.Don't delete anything you are not absolutely sure about.
To retract the drop-down list, click on the - sign and to close the Registry Editor, click the
X top right corner.
Be very careful....hope you find the foregoing of help........

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ddmarshall RE: Left over bits of Avast
Dedicated Contributor 19th Oct, 2010 23:41
Score: 1219
Posts: 971
User Since: 8th Nov 2008
System Score: 98%
Location: UK
I'm not familiar with jv16 PowerTools. It looks as though you have uninstalled Avast successfully but PowerTools had backed up something to do with Avast which Secunia is picking up. I found this reference to backup files on the PowerTools website:
http://www.macecraft.com/index.php?id=faq&do=singl...

If you can't find a way to get rid of the backups, it's probably safe to tell Secunia to ignore the program.

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flyfisher1929 RE: Left over bits of Avast
Member 20th Oct, 2010 01:46
Score: 0
Posts: 8
User Since: 11th Apr 2010
System Score: N/A
Location: AU
Thanks DDMarshal. I will try Mogs suggestion & report back on the forum.
Another possibility may be to delete JV16 and then re-install.
Cheers
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flyfisher1929 RE: Left over bits of Avast
Member 20th Oct, 2010 01:47
Score: 0
Posts: 8
User Since: 11th Apr 2010
System Score: N/A
Location: AU
Thanks Mogs,
I have copied your instructions & will initiate shortly. I will report back on the result. Your help appreciated.
Cheers
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flyfisher1929 RE: Left over bits of Avast
Member 22nd Oct, 2010 07:34
Score: 0
Posts: 8
User Since: 11th Apr 2010
System Score: N/A
Location: AU
HI guys,
Have tracked it down & deleted the problem files.
They were listed in C:/ Program Files/ JV16 Power Tools 2009/Backup/ and there the backed up files were displayed and subsequently deleted.
Now running 100%
Many thanks for all the help.
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