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Forum Thread: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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PSI 2.0 Beta

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Websafe Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Member 20th Oct, 2010 16:33
Ranking: 79
Posts: 105
User Since: 24th May, 2009
System Score: 100%
Location: NL
Last edited on 20th Oct, 2010 16:34

Hello all.
Just did a PSI (1.9.0.4001) scan and Mozilla Firefox 3.6.10 was flagged as insecure.
The auto-update feature started and after half a minute ended with: “Download failed”.
A rescan of Firefox ended with the same: “Download failed”.
Remark: Mozilla's servers might be overloaded.
Then I choose: “Manual download”. This quickly downloaded the Firefox 3.6.11 installer in English-US version. Since I have selected “Dutch” as preferred language for the auto-update I would expect the manual download also in my selected language.
Not sure this is a misinterpretation on my side or an error on part of PSI.

Did a manual download of Firefox 3.6.11-Dutch-nl and Firefox is installed fine.

Have a nice day,
Websafe.

Post "RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems" has been selected as an answer.
Anthony Wells RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Expert Contributor 20th Oct, 2010 16:58
Score: 2437
Posts: 3,324
User Since: 19th Dec 2007
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Location: N/A
Last edited on 20th Oct, 2010 17:02
Hello Websafe ,

This is a known ( to Secunia ) bug in the Beta versions ; you can get your own language only in the "auto-updates" where a language option is offered : eg : Firefox .

All others auto-updates or manual update solutions offered by the PSI will be in the International version language : ie : English - probably "US" English at that .

I always update Firefox from the programmes own "help" menu . I actually had a problem with it this time (for GB English) in that the installer kept saying that a version of Ff was running and needed closing , each time I tried to restart Ff to complete the installation ; even tho' no process was seen to be running in Task Manager:(( A reboot solved this -the new files had downloaded OK and so the new version installed correctly .

Might relate to your problem with the "A-U" .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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TiMow RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Dedicated Contributor 20th Oct, 2010 17:33
Score: 737
Posts: 728
User Since: 26th Jun 2009
System Score: N/A
Location: CH
Last edited on 20th Oct, 2010 17:50
I think (as Websafe eluded to), that there was some sort of minor problem at Mozilla.

I, too, (like A.W.), update from within Ff. (Help>Check for Updates).

When I read, this morning, that 3.6.11 was available, I went to carry out said procedure and in place of "Check for Updates" was "Downloading Updates" (with revolving circle of dots), on the Help dropdown. I assumed that Ff. auto update had beaten me to it. 20 mins. later there was no change - so I clicked on Downloading Updates and a pop-up appeared stating that Download had failed.

I subsequently cancelled and re-applied Check for Updates, and this time, everything ran as it should, in it's normal quick time. (No re-boot or PSI scan required for correct listing in Patched).

[I can't recall exactly what,** but I think I also had a small hiccup when I updated Thunderbird (in the same way), a short time later - so maybe Mozilla were suffering from overload.]

TiMow

EDIT: ** I remember now - the green download progress bar stopped near the end of download - I had to click pause and "play" (right of bar) a couple of times in order for it to complete.

P.S. I still use PSI 1.5.0.2 - so no PSI A.U. available to me.

--
Computing is not yet a perfect science - it still requires humans.
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Anthony Wells RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Expert Contributor 20th Oct, 2010 17:53
Score: 2437
Posts: 3,324
User Since: 19th Dec 2007
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Just to avoid any confusion , the Ff files immediately downloaded OK but when I tried to restart FF a pop-up claimed to detect a version of Ff running ; the help menu showed files ready to install , but repeated the 'close another programme running" of Ff message when I clicked the link (a couple of times) .

I rebooted to clear out that message and the version 3.6.11 installed as soon as I opened Ff . The result showed in th PSI without a need to scan , but without an "update" bubble over the tray icon .

Anthony



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It always seems impossible until its done.
Nelson Mandela
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Websafe RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Member 20th Oct, 2010 18:29
Score: 79
Posts: 105
User Since: 24th May 2009
System Score: 100%
Location: NL
Anthony & TiMow thanks for your reaction.

I will keep in mind that the manual update solutions are in English-US or sometimes an international installer.
Mostly I download a new version of software by visiting the vendors website. This time I tried the download solution.

Websafe.
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Anthony Wells RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Expert Contributor 20th Oct, 2010 18:35
Score: 2437
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User Since: 19th Dec 2007
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Hi again ,

I run the PSI Beta "auto-updates" for Flash and Java to help the Beta testing - not Firefox as I do not wish to risk any compromise my settings ; otherwise by preference I NEVER use the PSI's offered solutions ; too many problems and inconsistencies and I want to know what I have chosen BEFORE I download something/anything to my HDD .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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TiMow RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Dedicated Contributor 20th Oct, 2010 18:44
Score: 737
Posts: 728
User Since: 26th Jun 2009
System Score: N/A
Location: CH
Hi Websafe

A final thought.

Wherever possible - once alerted to an available program update - I have found that my above outlined method (from open program, Help>Check for Updates), is the best limiter for possible errors (for me, at any rate).

I have read (here on the forum), in the past, about update/download/install complications, even when visiting the vendor website - iTunes being one that springs to mind - especially when non-English language versions are required (outside of the current update bug with 2.0 beta); and wrong downloads between 32 and 64 bit versions.

Updating from within the program "should" replace like with like.

Regards

TiMow

--
Computing is not yet a perfect science - it still requires humans.
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Anthony Wells RE: Auto-update Firefox 3.6.10 > 3.6.11 - 2 problems
Expert Contributor 20th Oct, 2010 18:50
Score: 2437
Posts: 3,324
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Both Secunia and many websites :eg: Adobe recommend using the programmes "internal" updater ; even if Flash , Shockwave and AIR best update using the latest installer from the website . Every programme/vendor has it's/their quirks .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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