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Forum Thread: Removing Flash10b.ocx

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Flash Player 10.x

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wpodszus Removing Flash10b.ocx
Member 20th Oct, 2010 19:00
Ranking: 0
Posts: 7
User Since: 18th Oct, 2010
System Score: 100%
Location: US
I recently became aware of Secunia, and have found it to be a great program!

However, I have one problem with removing the Flash10b.ocx file for the older version of Adobe Flash, namely for version 10.0.22.87. I have both looked over the previous Secunia Forum threads related to this topic, and have researched the Internet extensively. The patch suggested by Secunia does not remove the file. Downloading and running the Uninstaller from Adobe also does not remove this file.

I have followed the advice of attempting to remove this file both by running Windows in Safe Mode and by trying to delete it from the Command prompt line. In both cases, I continue to receive the same error message that I receive when I try to remove it using Windows Explorer the same way that you would delete any other file, namely that I cannot remove the file because it is a read only file or is currently is use by another program.

How can this file be removed? Any insight and assistance would be greatly appreciated. I am running Windows XP Professional Version 2002 Service Pack 3. Thank-you


--
Best regards;

Bill

Maurice Joyce RE: Removing Flash10b.ocx
Handling Contributor 20th Oct, 2010 19:02
Score: 11771
Posts: 9,029
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Bill,

REMOVE OLD ADOBE (FORMERLY MACROMEDIA) OCX FILES.

If Flash was running when an update was attempted it will not remove all of the old (and vulnerable) files.

To remove these files:

COMPLETELY EXIT (using Task Manager if necessary:

a. All Browsers.
b. Windows Messenger.
c. Incredimail.
d. All Adobe products
e. PSI unless using Version 2 BETA.

Now navigate to here:

32 Bit Systems - C:\Windows\system32\Macromedia\Flash

64 Bit Systems - C:\Windows\sysWOW64\Macromedia\Flash

In these locations U may well find these entries:
FLASH10h or i.OCX - Right click & delete it/them.

FLASH10k.OCX - The latest version which should be retained.

Empty the Recycle Bin (or remove any Flash items from the bin) complete a full PSI rescan & all will be in order.

Original 15:41 09/10/2010


--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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wpodszus RE: Removing Flash10b.ocx
Member 20th Oct, 2010 19:53
Score: 0
Posts: 7
User Since: 18th Oct 2010
System Score: 100%
Location: US
Dear Maurice:

I greatly appreciate your input , but it didn't work. Knowing that Secunia uses flash, I had shut it down, along with the Mozilla browser, prior to trying to delete the file C:\WINDOWS\system32\Macromed\Flash\Flash10b.ocx. When I open Task Manager, there are no processes running, but I still cannot delete the file.

Note that I do have the most recent version of Flash installed, and have the file Flash10k.ocx.

I am certainly game to try something else.

--
Best regards;

Bill
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Maurice Joyce RE: Removing Flash10b.ocx
Handling Contributor 20th Oct, 2010 21:01
Score: 11771
Posts: 9,029
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Bill,
Pleased U have all the good bits installed. The only reason U cannot delete the old .OCX is because SOMETHING is using Flash on your PC.

I have given U a list of possible programmes U may have open.

I appreciate it may be boring for U but could I please ask U to double check ALL the programmes listed are not only CLOSED but COMPLETELY SHUT down.

U may have additional programmes using Flash but SOMETHING is open.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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wpodszus RE: Removing Flash10b.ocx
Member 22nd Oct, 2010 00:06
Score: 0
Posts: 7
User Since: 18th Oct 2010
System Score: 100%
Location: US
Dear Maurice:

Again, please accept my thanks for your continued inputs and assistance. I agree with you that something must be using the old Flash file, but I'll be darned if I can find out what it is. I shut down every program that was running in the task bar - including Secunia - and even Adobe programs that I identified using Cleaner that were running in the background, and I still couldn't delete the file.

I consider myself an intelligent computer user, but by no means an expert. I have benefited from the inputs of forums such as these, and also from ones such as found at MajorGeeks.com. As I said previously, I am not against trying something to fix a problem, but I also don't want to muck up my system either.

I spent some time this afternoon and made a list of every program that is running as identified by using Task Manager. I do not know what some of these executable files do, and am reluctant to arbitrarily shut them down in the interest of removing the old Flash file. I would gladly accept your inputs regarding which of these files may be using Flash, and I will then shut those files down and try to delete the old Flash file.

Image Name User Name

plugin-container.exe Unknown this image disappeared while I was compiling the list
iPodService.exe SYSTEM
taskmgr.exe Owner
ccsvchst.exe Owner
WLIDSVCM.EXE SYSTEM
searchindexer.exe SYSTEM
hpqtra08.exe Owner
WINWORD.EXE Owner
ctfmon.exe Owner
GoogleToolbarNotifier.exe Owner
iTunesHelper.exe Owner
hpqste08.exe Owner
rundll32.exe Owner
svchost.exe SYSTEM
jusched.exe Owner
hpztsb04.exe Owner
BCMSMMSG.exe Owner
OfficeLiveSign.exe Owner
SeaPort.exe SYSTEM
svchost.exe LOCAL SERVICE
WLIDSVC.EXE SYSTEM
ccsvchst.exe SYSTEM
spoolsv.exe SYSTEM
explorer.exe Owner
svchost.exe LOCAL SERVICE
MDM.EXE SYSTEM
LVPrcSrv.exe SYSTEM
svchost.exe NETWORK SERVICE
alg.exe LOCAL SERVICE
jqs.exe SYSTEM
svchost.exe SYSTEM
svchost.exe NETWORK SERVICE
svchost.exe SYSTEM
svchost.exe SYSTEM
svchost.exe LOCAL SERVICE
nvsvc32.exe SYSTEM
lsass.exe SYSTEM
services.exe SYSTEM
winlogon.exe SYSTEM
csrss.exe SYSTEM
smss.exe SYSTEM
hpqbam08.exe Owner
mDNSResponder.exe SYSTEM
AppleMobileDeviceService.exe SYSTEM
ACService.exe SYSTEM
svchost.exe LOCAL SERVICE
hpqgpc01.exe Owner
psi.exe Owner
System SYSTEM
System Idle Process SYSTEM

As always, I remain grateful for your inputs and assistance.



--
Best regards;

Bill
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Maurice Joyce RE: Removing Flash10b.ocx
Handling Contributor 22nd Oct, 2010 00:15
Score: 11771
Posts: 9,029
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Bill,
U appear to have PSI.exe running. That must be shut down.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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wpodszus RE: Removing Flash10b.ocx
Member 22nd Oct, 2010 00:33
Score: 0
Posts: 7
User Since: 18th Oct 2010
System Score: 100%
Location: US
Dear Maurice:

As I said in a previous entry, I did shut down PSI prior to attempting to remove the old Flash file, and I still could not remove the file. Note that after shutting down PSI, I tried deleting the old Flash file using Explorer, using Windows in Safe Mode and also by using the Command Prompt - all to no avail. Any other inputs would be appreciated.


--
Best regards;

Bill
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Maurice Joyce RE: Removing Flash10b.ocx
Handling Contributor 22nd Oct, 2010 00:40
Score: 11771
Posts: 9,029
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 22nd Oct, 2010 00:41
Bill,
Sorry - misread your post - thought U meant they were running during an attempt. Try this:

REMOVING STUBBORN FILES (INCLUDING ACTIVEX)
*******************************************
This tool has only be tested using the XP OS but known to work with Vista 32 Bit.It does not work with Windows 7.

If U are a Windows 7 user the same result can be achieved by using the File Assassin option from within Malwarebytes.

Install & retain a magic tool called MoveOnBoot. The programme is registered with PSI so U can track it for vulnerabilities.

The download link is here:
http://www.softwarepatch.com/software/moveonboot.h...

Like any "freebie" programme U install watch out for the "elephant traps" to scan or download other unwanted rubbish on the web page. Look for, & install from this link only on the web page.

File Size
0.5MB

File Name
moveonb.msi

[Click here to Download]


Once installed it works flawlessly in the background giving U the additional option to navigate to ANY FILE (not folder) and, on the RIGHT click of the mouse select DELETE OR MOVE A FILE ON NEXT BOOT.

Update 3 23:48 18/10/2010

If it does not work first time use it after booting into safe mode. Clearly U should use the DELETE option.







--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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wpodszus RE: Removing Flash10b.ocx
Member 22nd Oct, 2010 03:53
Score: 0
Posts: 7
User Since: 18th Oct 2010
System Score: 100%
Location: US
Dear Maurice:

Unfortunately, this did not work, even after attempting to use it in Safe Mode after it did not work after a typical reboot. I continue to be grateful for your assistance, and any further suggestions that you may have. This is certainly a stubborn file to get rid of.



--
Best regards;

Bill
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thedillpickl RE: Removing Flash10b.ocx
Contributor 22nd Oct, 2010 08:28
Score: 376
Posts: 872
User Since: 3rd May 2009
System Score: 100%
Location: US
Hi Bill;

Welcome to the Secunia forum.

Maurice has given some great advice and taken the proper method of eliminating this file. I do not mean to butt in if he has other methods to try. If not, I would suggest you look at this: http://ccollomb.free.fr/unlocker/ or similar. See Gizmo's site for more info & alternatives: http://www.techsupportalert.com/best-free-undeleta... .

Be aware that virus scans have shown possible false positives for Unlocker and of the 'offer' to place a shortcut to Ebay on your desktop. Other than that, I have used this program several times with good results.

Also be aware that removing a file in this manner can make programs 'unhappy' (fixed with a reboot), but nothing should be using 10b.ocx as you have 10k.ocx installed.


Regards;

Fred

--
XP Home
Chrome, Firefox, IE8
--
consilio et animis
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wpodszus RE: Removing Flash10b.ocx
Member 22nd Oct, 2010 20:00
Score: 0
Posts: 7
User Since: 18th Oct 2010
System Score: 100%
Location: US
Dear Fred & Maurice:

Success with Unlocker! Interestingly, Unlocker indicated that there were NO files locked by Flash10b.ocx, but did allow me to delete the file. I don't know why, with no processes locked by it, that I couldn't delete the old Flash file, but I am glad to know that I have now removed it from my system.

Just for grins and giggles, I used Unlocker to see what processes were using Flash10k.ocx, only to find that the only one was PSI.

Please accept my most gracious and most sincere thanks for your combined assistance. Have a great weekend!

--
Best regards;

Bill
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wr RE: Removing Flash10b.ocx
Contributor 22nd Oct, 2010 20:22
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
Hi all

If the PSI was shown to be running after closing- the
possibility exists that you were only closing the window by
using the white X on the red background. To
properly close PSI you must right-click the PSI chevron
in the system tray (next to the clock, lower rhs) & choose EXIT.
You will get a popup asking if your sure-click yes & that 'closes'
the PSI-to restart PSI reboot or go to All Programs & open from
that location.

Hope this helps in the future. Suggest that you now
close this thread by choosing ACCEPT.

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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wpodszus RE: Removing Flash10b.ocx
Member 22nd Oct, 2010 22:28
Score: 0
Posts: 7
User Since: 18th Oct 2010
System Score: 100%
Location: US
Dear wr:

To clarify, PSI was locked to the newer file, namely Flash10k.ocx, not the older file, Flash10b.ocx. In my efforts to delete the older file, and before I had installed Unlocker, I had, in fact, shut down PSI as you had described, namely by right clicking and choosing "exit" from the pop-up window.

Again, I remain grateful for all the help, and will close the thread.

--
Best regards;

Bill
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