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Forum Thread: Mozilla Thunderbird and OpenOffice.org.3.x

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
OpenOffice.org
And, this specific program:
OpenOffice.org 3.x

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buckhulk Mozilla Thunderbird and OpenOffice.org.3.x
Member 23rd Oct, 2010 11:33
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User Since: 21st Oct, 2010
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Location: RE
bonjour,
il reste toujours ces deux alertes de sécurité (Mozilla Thunderbird et OpenOffice) malgré avoir plusieurs fois téléchargé les solution de sécurité prévues !
j'ai plusieurs fois téléchargé les patchs de correction et installé ces même patch rien ne change
J'ai aussi plusieurs fois refait une analyse et cela ne change rien !!
que se passe-t-il ??
merci !

--
acounamatata

TiMow RE: Mozilla Thunderbird and OpenOffice.org.3.x
Dedicated Contributor 23rd Oct, 2010 12:00
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Location: CH
Bonjour

Le langue du forum est anglais. Avec le Google Translate j'ai écrit en anglais votre problem ici:

hello,
there is always two security alerts (Mozilla Thunderbird and OpenOffice), despite having repeatedly downloaded the security solution provided!
I downloaded the patch several times correction and installed these same patch nothing changes
I also remade several times and this analysis does not change anything!
What happens there?
thank you!


Avec cette information, plus de personnes peut être vous aidez.

Pardon pour mon mal français.

TiMow

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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 23rd Oct, 2010 12:26
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Bonjour @buckhulk ,

Pour commencer :

Please tell us the version of the PSI you have installed and which Operating System (OS) you use .

Anthony

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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 23rd Oct, 2010 13:56
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User Since: 21st Oct 2010
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merci beaucoup , non ton français n'est pas si mauvais par rapport à mon anglais !!

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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 23rd Oct, 2010 14:00
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pour anthony :

système XP Pro pack3

PSI v1.5.0.2

merci de m'avoir répondu aussi vite !


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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 23rd Oct, 2010 14:19
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Last edited on 23rd Oct, 2010 14:23
Rebonjour ,

Je sort pour quelques heures ; en attente :-

Use the PSI in "advanced" mode - use the link top right of any page of the PSI .

Tell us in which "tab(s)" you can see a version of the problem programmes .

"Cliquez" on the [+] on the left end of each problem and the page will expand ; post here the full "installation path" and version numbers for Thunderbird and OOo ; also look for your full OOo version number in "help/about" about from within the programme - is it the French version ??

@+

Anthony

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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 23rd Oct, 2010 16:52
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Last edited on 23rd Oct, 2010 16:55
malheureusement , j'ai téléchargé la version beta ( suppression de PSI 1.5.0.2) , et cela m'a enlevé les fenetres de PSI , d'ailleur pas de fenêtre du tout , cela me dit simplement que PSI est bien installé sur mon ordinateur !!!
que faire ???

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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 23rd Oct, 2010 22:08
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Last edited on 23rd Oct, 2010 22:15
Bonsoir ,

C'est pas grave , enfin c'est mieux . Mais pour l'instant le Beta est tout écrit en Anglais .

You launch the PSI from the icon in "All Programmes" and the page you are/will be seeing in the Beta is called the "dashboard" .

Look in the column on the upper right of the Dashboard ; under "patch your PC" , all your programmes are in the "results" page(2eme link) , run a scan (4eme link) to get up to date .

Click the "3eme" bar down called "Learn More" and the 2eme link in the dropdown is the "Secunia PSI Manual PDF" ; it tells you how to use the Beta PSI . Try to read through it .

Si c'est trop compliqué en anglais , tu peut toujours retourner au version 1.5.0.2 ., but instructions here on the Forum are always given in English .

C'est comme tu veux , je retounerai demain .

Bonne nuit , à demain .

Anthony





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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 24th Oct, 2010 15:04
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Merci , voici des captures d'écran qui vont vous donner plus d'explication que moi !

http://www.forum-aide-contre-virus.be/Upload/files...
[img]http://www.forum-aide-contre-virus.be/Upload/files...
et :
http://www.forum-aide-contre-virus.be/Upload/files...
[img]http://www.forum-aide-contre-virus.be/Upload/files...
ainsi que :
http://www.forum-aide-contre-virus.be/Upload/files...
[img]http://www.forum-aide-contre-virus.be/Upload/files...

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acounamatata
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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 24th Oct, 2010 17:52
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User Since: 19th Dec 2007
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Last edited on 24th Oct, 2010 18:13
Salut ,

OK . Let us do the simple first , but please solve a problem before going to the next one and then report back ; that is the best way for both of us :-

1)Mozilla Thubderbird : The latest version of Thunderbird is version 3.1.5 and you have "insecure" 3.1.3 . The PSI is set to "auto-update" and will do so the next time TB is not in use . By default it will load the English/International version ; if you double click the programme entry or click the [+]and then double click the entry a new window will open and you will see that you can select the download language - I repeat , the "default" is English - you may be using a French version :)).

2)Google Chrome : Your 4.x version is both very out of date - end of life - and insecure . The latest stable 7.x version can be downloaded from here ; you can select your language in the menu top right :-

http://www.google.com/chrome/intl/en/landing_chrom...

The new 7 version may leave an old file behind ; if so report back and we will handle it - one step at a time is best :))

3)Reg Cleaner : Your version 4.x is out of date and no longer supported by the vendor so the PSI calls it "end of life" . You can get the latest version from here :-

http://download.cnet.com/TweakNow-RegCleaner/3000-...

4)Adobe Acrobat : Your version 9.1.2.82 is extremely insecure and is complicated to update . The "install solution" offered in the PSI should not be used .

You need to read and understand this thread especially the post and links showing in JBH's post of 24th Oct, 2010 @04 : 49 . After that we will look at how you update ; either a full uninstall/reinstall or adding all the patches we define that you need and we make a list of in between your 9.1.2 and 9.4 like JBH has done ;-

http://secunia.com/community/forum/thread/show/599...

Take your time and ask again if you do not understand anything .

Allez , au bulot .:))

Anthony


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It always seems impossible until its done.
Nelson Mandela
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TiMow RE: Mozilla Thunderbird and OpenOffice.org.3.x
Dedicated Contributor 24th Oct, 2010 18:20
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Location: CH
By replying to relevant threads, will hopefully keep them on the first page, and relegate this overload of spam to the second page.
Apologies for unnecessary e-mail update.

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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 25th Oct, 2010 17:28
Score: 2445
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User Since: 19th Dec 2007
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Bonjour buckhulk ,

How are you getting on , ça va ??

Anthony

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Nelson Mandela
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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 25th Oct, 2010 19:31
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User Since: 21st Oct 2010
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bonjour anthony
ça va bien , j'ai réussit grâce à vos deux premier lien , pour Addobe j'ai bien compris ce qu'il fallait faire , installer les mise à jour dans l'ordre et une par une !!
je vais le faire .
je reviens vers vous après !!

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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 25th Oct, 2010 20:21
Score: 2445
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Last edited on 25th Oct, 2010 20:30
Très bien , si j'ia bien compris l'avis ici :-


Acceptable: Acrobat 9.0.0 -> 9.1.0 (Quarterly) -> 9.1.2 (Quarterly) -> 9.2.0 (Quarterly) -> 9.3.0 (Quarterly) -> 9.3.2 (Quarterly) -> 9.3.3 (Quarterly) -> 9.3.4 (Security)

Acceptable: Acrobat 9.0.0 -> 9.1.0 (Quarterly) -> 9.1.2 (Quarterly) -> 9.2.0 (Quarterly) -> 9.3.0 (Quarterly) -> 9.3.2 (Quarterly) -> 9.3.3 (Quarterly) -> 9.4.0 (Quarterly)

Unacceptable: Acrobat 9.0.0 -> 9.1.0 (Quarterly) -> 9.1.2 (Quarterly) -> 9.2.0 (Quarterly) -> 9.3.0 (Quarterly) -> 9.3.2 (Quarterly) -> 9.3.3 (Quarterly) -> 9.3.4 (Security) -> 9.4.0 (Quarterly)

tu as besoin que des "patch/updates/mise à jour" dans le 2eme rang au dessus : ça veut dire :-

9.2.(0)->9.3.(0)->9.3.2 ->9.3.3 ->9.4.(0)

et tu va les trouver ici :-

http://www.adobe.com/support/downloads/product.jsp...

Tu est d'accord ?? Essaye le ! Si tu as un problème , tu peux toujours répèter les paliers .

Anthony

Ps : tu est vite passé à la Réunion ; la chance , le mistral et fort et froid aujourd'hui :((

--


It always seems impossible until its done.
Nelson Mandela
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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 25th Oct, 2010 20:39
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Last edited on 25th Oct, 2010 20:42
re-bonsoir anthony

normalement j'ai les dernière mises à jour faites , ja vais refaire un scan avec secunia je verrais bien .
Si ce n'est pas encore completement à jour , je reviendrais vers vous demain !!
bonsoir
ps : comment savoir si les dernières mises à jour se sont bien effectuées , mon ordi me dit que j'ai la dernière version d'installée mais pas secunia ???

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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 25th Oct, 2010 21:21
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voici ce que me dit secunia (j'essaye de mettre une capture d'écran!) :

http://www.forum-aide-contre-virus.be/Upload/files...
ou :
[img]http://www.forum-aide-contre-virus.be/Upload/files...

finalement toujours ou presque pareil !

que faire pour chrome et pour Adobe ??
pour chrome , cela me dit que c'est déjà installé pour Adobe aussi !!!

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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 25th Oct, 2010 21:21
Score: 2445
Posts: 3,334
User Since: 19th Dec 2007
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Normally , if the "about" in your Acrobat programme's "Help" menu says you have updated to version 9.4. , then you have . The PSI may not see this until a reboot or perhaps a cold restart and the a full scan has been run .

The Beta will see some updates without the scan , but not all .

Come back later with your news .

Ciaou

Anthony

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Nelson Mandela
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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 25th Oct, 2010 21:32
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Last edited on 25th Oct, 2010 22:55
You need to follow my instructions for Chrome and RegCleaner as posted above ; you need to delete the folders :-

on 24th Oct, 2010 17:52, Anthony Wells wrote:
Salut ,

:)).

2)Google Chrome : Your 4.x version is both very out of date - end of life - and insecure . The latest stable 7.x version can be downloaded from here ; you can select your language in the menu top right :-

http://www.google.com/chrome/intl/en/landing_chrom...

The new 7 version may leave an old file behind ; if so report back and we will handle it - one step at a time is best :))

3)Reg Cleaner : Your version 4.x is out of date and no longer supported by the vendor so the PSI calls it "end of life" . You can get the latest version from here :-

http://download.cnet.com/TweakNow-RegCleaner/3000-...


Allez , au bulot .:))

Anthony



They will not be removed/deleted until you do the job .

If you have deleted them , are they still in the "recycle bin" ; click the [+] to see the "installation path" ; if they are still in their normal place , then click the 2eme folder icon which says "open folder". For Chrome , right click the old folder with the 4.x numbers and select delete . For RegCleaner delete the whole folder or reinstall 5.x over it . The PSI will still detect these folders/files if they are still on your machine and that includes the rubbish bin :))

If it helps , repost a new screenshot with the [+] clicked and the path details showing .

Does that help .

Anthony

Late EDIT : so that you know , the PSI is not able to detect the latest RegCleaner version 5.2.0000 ; i have asked Secunia to look into it

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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 26th Oct, 2010 13:43
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Last edited on 26th Oct, 2010 13:48
bonjour anthony ,

J'ai enlevé de mon ordinateur Reg Cleaner je le rechargerais quand j'en aurais besoin !

par contre j'ai enlevé aussi google Chrome , puis je l'ai téléchargée avec ton lien , puis j'ai repassé PSI cela ne donne rien , toujours pareil !!

J'ai même enlevé PSI puis je l'ai rechargée , cela n'a rien changé !!

PSI ne fonctionne décidément pas chez moi !

PS : Les alertes de sécurité restantes chez moi sont :

Google chrome et Acobat comme tu peux le voir sur cette capture :

http://www.forum-aide-contre-virus.be/Upload/files...

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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 26th Oct, 2010 14:06
Score: 2445
Posts: 3,334
User Since: 19th Dec 2007
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Bonjour ,

Click the [+] on the left of the Chrome and Adobe entries and repost the screen capture so I can see where the PSI is locating your problem .

I see that you have a separate version of Adobe Reader 9.x listed as up to date - click that [+] box as well .

Do you have an up to date version of Chrome 7.x showing in the list (lower down) ??

Anthony

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buckhulk RE: Mozilla Thunderbird and OpenOffice.org.3.x
Member 26th Oct, 2010 15:20
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User Since: 21st Oct 2010
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Location: RE
Hi Anthony

well

voici la capture d'écran :

http://www.forum-aide-contre-virus.be/Upload/files...

j'espère que tu pourras voir quelque chose !

see you !

--
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Anthony Wells RE: Mozilla Thunderbird and OpenOffice.org.3.x
Expert Contributor 26th Oct, 2010 15:45
Score: 2445
Posts: 3,334
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

OK : First please answer my question which I asked earlier ; do you have an up to date version of Chrome 7.x listed by the PSI ?? If so what is the file path of the listing - click the [+] and tell me the full path you see in "detected instances" ** - you can use highlight and Ctrl+C and Ctrl+V to copy and paste ithe info if you need .

The reason I ask is that Chrome 4.x is not in the expected location ; usually it is in the C:\Documents and Settings\.. folder and not the ..\Program Files\... folder .

** for your information , if you double click the path a new window will open and at the upper right side is the "Toolbox" and it has a link called "Troubleshoot Report" and gives more complete information to copy and paste .

Anthony


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