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Forum Thread: profile
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Secunia PSI - Feedback and Questions
| illanthra
| profile
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by illanthra on 25th Nov, 2008 14:23
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Posts: 1
User Since: 11th Sep, 2008
Secunia System Score: N/A
Location: N/A |
hello i can sign on here perfectly fine with my profile i try and enter i in tot he program it says i can;t help? |
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| deepsand
| RE: profile
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by deepsand on 25th Nov, 2008 22:12
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Posts: 6
User Since: 16th May, 2008
Secunia System Score: N/A
Location: N/A |
on 25th Nov, 2008 14:23, illanthra wrote:
hello i can sign on here perfectly fine with my profile i try and enter i in tot he program it says i can;t help?
Same problem here.
The initial installation allowed me to register a Profile; but, subsequent updates restored me to an "unregistered user."
All attempts to re-establish my registration using the same UserID were rejected for that UserID being "not available."
The present version provides a "Recover Existing Registration" function; but, after several attempts at such, the confirmation e-mails have yet to arrive.
I've also reported this problem several times via the "Feedback" function, but wiht no response.
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| E.Jeppesen
| RE: profile
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Secunia official |
by E.Jeppesen on 26th Nov, 2008 12:32, last edited on 26th Nov, 2008 12:32
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Posts: 66
User Since: 24th Nov, 2008
Secunia System Score: N/A
Location: Copenhagen, DK
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Please try the Recover Existing Registration feature again. It should now have been fixed. |
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| Pauley58
| RE: profile
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by Pauley58 on 26th Nov, 2008 13:02
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Posts: 2
User Since: 26th Nov, 2008
Secunia System Score: N/A
Location: N/A |
I can't even type in my profile at all. When I place the cursor in the "Name" field, it turns blue. However when I try to type my name in, nothing shows up. The field stays empty. |
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| E.Jeppesen
| RE: profile
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Secunia official |
by E.Jeppesen on 26th Nov, 2008 14:30
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Posts: 66
User Since: 24th Nov, 2008
Secunia System Score: N/A
Location: Copenhagen, DK
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on 26th Nov, 2008 13:02, Pauley58 wrote:
I can't even type in my profile at all. When I place the cursor in the "Name" field, it turns blue. However when I try to type my name in, nothing shows up. The field stays empty.
That issue has been fixed in version 1.0.0.1 of the Secunia PSI which is now available. |
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| webweweave
| RE: profile
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by webweweave on 26th Nov, 2008 19:16
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Posts: 2
User Since: 20th Nov, 2008
Secunia System Score: N/A
Location: N/A |
Yeah, the profile business is...er...awkward to say the least. After installing PSI (free for home use) I was prompted to set up a profile...but likewise, weird problems with actually logging in.
So I wrote Secunia support and received this reply:
"Can I ask if you are a user of the free PSI and OSI, or one of our
paying NSI-customers? The Customer Login is for paying customers only and you will then either need to contact the contact-person you have been assigned or write to nsisupport@secunia.com."
Today, I dl PSI 1.0.0.1, but was not prompted for the profile. I re-scanned my system and one of the "insecurities" was MSXML6.0. But no update is available (might have something to do with not being necessary for a VISTA system but I went searching on the forum and...you guessed it...I needed to login to the forum and it rejected by password. But it offered to email me a new password so I took it up on the offer and sure enough I received a link to update my password. So -- when is a profile not a profile? LOL Looks like the issue may have been resolved with ver. 1.0, though. Left-hand/right-hand stuff. |
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| Pauley58
| RE: profile
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by Pauley58 on 26th Nov, 2008 19:31
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Posts: 2
User Since: 26th Nov, 2008
Secunia System Score: N/A
Location: N/A |
Thanks very much. Work perfectly! |
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| deepsand
| RE: profile
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by deepsand on 26th Nov, 2008 20:00
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Posts: 6
User Since: 16th May, 2008
Secunia System Score: N/A
Location: N/A |
on 26th Nov, 2008 12:32, E.Jeppesen wrote:
Please try the Recover Existing Registration feature again. I should now have been fixed.
Confirmed.
1) E-mail now delivered.
2) Registration reflected in PSI after re-start.
Thank you.
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