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Forum Thread: Missing Profile
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| lindzog | Missing Profile |
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18th Nov, 2010 00:22 |
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Ranking: 0 Posts: 53 User Since: 2nd Jan, 2009 System Score: N/A Location: UK |
Hi I just decided to put Secunia on my new 64 bit laptop. I ran the prog and eventually got 100 per cent. (Amazing that a pretty new machine already had 3 insecure) . On the profile tab I clicked the recover profile tab and was informed an email had been sent. but its has never reached me. and ive done it four times. And its not in my Spam. and its not in my Trash. and ive tried registering the same ID (just in case I had forgotten to more than a year ago) and it says my user name is already in use, suggesting I did register. I is puzzled. Any ideas? -- Lindzog |
| Anthony Wells | RE: Missing Profile | ||||||||
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18th Nov, 2010 11:51 | ||||||||
| Score: 2324 Posts: 3,203 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hello Lindzog , People have experienced this on several occasions ; the simplest answer would seem to be to contact support@secunia.com by email and ask them to reset your profile for you . Anthony -- It always seems impossible until its done. Nelson Mandela |
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| lindzog | RE: Missing Profile | ||||||||
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18th Nov, 2010 12:54 | ||||||||
| Score: 0 Posts: 53 User Since: 2nd Jan 2009 System Score: N/A Location: UK |
tks for the response anthony. Yes I had arleady done so and am pleased to say they have resolved the issue which was something at their end. Happy Bunny now. rgds L -- Lindzog |
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