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Forum Thread: Long network verifcation and scan aborts

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JLeslie Long network verifcation and scan aborts
Member 19th Nov, 2010 00:04
Ranking: 0
Posts: 7
User Since: 18th Nov, 2010
System Score: N/A
Location: N/A
I have 3 PCs running XP SP3 that I have PSI installed on. 2 of them run PSI just fine. However the 3rd one, while installation went fine, running it is another story. It takes a looooong time for the internet verification to complete. There are no errors and it does finish, it just takes a long time. Then once it's ready for its initial scan, I tell it to scan. It starts and the percentage done jumps from 1% to 93% and then the scan aborts. No matter how many times I reboot the PC or uninstall and reinstall PSI, it's always the same.

What could be the problem preventing a completion of the scan on this one PC?

JL

pigomatic RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 00:37
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Posts: 1
User Since: 27th Jun 2010
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I have the exact same symptoms today; running Vista Ultimate.
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Maurice Joyce RE: Long network verifcation and scan aborts
Handling Contributor 19th Nov, 2010 00:59
Score: 11736
Posts: 8,984
User Since: 4th Jan 2009
System Score: N/A
Location: UK
It could well be at Secunia's end. At the moment the server has malfunctioned resulting in temporory lost of data & no scanning to all users of PSI.

Perhaps best to wait to see if this is the error once Secunia fix the problem.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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JLeslie RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 01:15
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Posts: 7
User Since: 18th Nov 2010
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I don't think that's the problem because I was using PSI on all 3 PC's at the same time and the other two had no problem connecting and then running a scan.

JL
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Maurice Joyce RE: Long network verifcation and scan aborts
Handling Contributor 19th Nov, 2010 01:24
Score: 11736
Posts: 8,984
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Are the set ups uniform like this?

http://secunia.com/vulnerability_scanning/personal...

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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jsandgren RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 03:18
Score: 1
Posts: 3
User Since: 21st Oct 2008
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Location: US
Last edited on 19th Nov, 2010 03:32
I'm having the same problem tonight, both on one PC running Windows 7 Home Premium, and on another running Windows Vista Ultimate. Fresh download on the 7 computer from minutes ago failed to correct.

I noticed also that my profile suddenly showed as unregistered on the Windows 7 computer, although it is possible I did not complete it when I set it up a couple of months ago. Profile is intact on the Vista PC. See if that has happened with yours also.

--
jsandgren
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dunlop RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 03:34
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User Since: 21st Aug 2010
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Same here. Did an uninstall and reloaded.
Scan gets to 93% then aborts!!
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cralford RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 07:04
Score: 2
Posts: 14
User Since: 4th Dec 2008
System Score: 100%
Location: N/A
Same with me. I was running fine until I needed to reboot for another irritating adobe update.

I am guessing Secunia will have it working before long. I will check in the AM. Later in the AM that is.

I believe it is only affecting the people that have either started or restarted psi. It is still working on my vista computer although I have not tried running a scan with it.
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E.Jeppesen RE: Long network verifcation and scan aborts
Secunia Official 19th Nov, 2010 09:41
Score: 220
Posts: 618
User Since: 24th Nov 2008
System Score: N/A
Location: Copenhagen, DK
Thank you for reporting the issue, it should now have been fixed. Please perform another full system scan with the PSI.
jsandgren RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 16:23
Score: 1
Posts: 3
User Since: 21st Oct 2008
System Score: N/A
Location: US
working fine now for me on all computers. Thanks!

--
jsandgren
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JLeslie RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 17:18
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Posts: 7
User Since: 18th Nov 2010
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Location: N/A
I don't know whether the problem was on the PC or at Secunia's end, but it's now working.

I left myself logged in during the night with the desktop locked. When I unlocked it this morning, the scan was running normally like it should and finished showing a couple of vulnerabilities.

I checked my IE settings per the FAQ as suggested on all 3 PCs and they're all set up the same so I don't think the problem was there.

So whatever the problem was it appears to have been fixed. Very curious though that it should happen to 1 out of 3 PCs that are almost identical.

JL
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sallysammy RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 18:12
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Posts: 1
User Since: 19th Nov 2010
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Location: US
Everything is working fine again.
Thanks for the support.
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Leendert Kip Long network verifcation and scan aborts
Member 19th Nov, 2010 18:20
Score: 70
Posts: 526
User Since: 22nd Jan 2009
System Score: 100%
Location: NL
Last edited on 19th Nov, 2010 18:21
on 19th Nov, 2010 17:18, JLeslie wrote:
I don't know whether the problem was on the PC or at Secunia's end, but it's now working.

There was a server problem from 18/11 +/- 22.00hrs till 19/11 +/- 08.00hrs, Amsterdam time. If you experience this behaviour of PSI in the future you can save yourself a lot of work by just waiting till the server is operational again.


--
PC: JJ Computer Services
Intel Core I3 2100 3.1Ghz
DDR3 Kingston ValueRam 4GB 1333
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 9
Mozilla Firefox 31NL

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 11
Mozilla Firefox 31NL
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JLeslie RE: Long network verifcation and scan aborts
Member 19th Nov, 2010 18:55
Score: 0
Posts: 7
User Since: 18th Nov 2010
System Score: N/A
Location: N/A
If there was a server problem causing the outage with this one PC, then why did the other two PCs not have any problem at all during the same time? They're all at the same location so I tend to lean towards the problem being on the PC.

But in the future, if I have a problem on one PC and not others I will wait till the next day to try again.

JL
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Leendert Kip Long network verifcation and scan aborts
Member 19th Nov, 2010 20:01
Score: 70
Posts: 526
User Since: 22nd Jan 2009
System Score: 100%
Location: NL
Last edited on 19th Nov, 2010 22:37
on 19th Nov, 2010 18:55, JLeslie wrote:
If there was a server problem causing the outage with this one PC, then why did the other two PCs not have any problem at all during the same time? They're all at the same location so I tend to lean towards the problem being on the PC. But in the future, if I have a problem on one PC and not others I will wait till the next day to try again.

There was really a server problem during the timeframe I mentioned. This was confirmed by Secunia support staff this morning. I do not understand why two of your pc's didn't have any problems. You should ask Secunia support.


--
PC: JJ Computer Services
Intel Core I3 2100 3.1Ghz
DDR3 Kingston ValueRam 4GB 1333
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 9
Mozilla Firefox 31NL

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 11
Mozilla Firefox 31NL
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zaphodity RE: Long network verifcation and scan aborts
Member 20th Nov, 2010 01:42
Score: 1
Posts: 14
User Since: 18th Jun 2010
System Score: N/A
Location: AU
Last edited on 20th Nov, 2010 02:01
Yeah, but is it working now though ? Been using this for awhile now and its a great little piece of software....

....Just gave it a try, still dead in the water. R.I.P. Secunia PSI

--
IBM Clone, AMD Phenom II, 16 Gig RAM, Win 7 64 Bit, Trend Micro, Google Chrome, SUPERantispyware, Secunia PSI
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knoteyezl RE: Long network verifcation and scan aborts
Member 20th Nov, 2010 02:54
Score: 0
Posts: 3
User Since: 21st Sep 2010
System Score: N/A
Location: N/A
The scan abort is still unresolved on 2 my Windows XP machines. 3 Windows 7 machines were successful.
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