Forum Thread: False negative

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
2BrightSparks
And, this specific program:
2BrightSparks SyncBack 3.x

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Jalanto False negative
Member 4th Dec, 2010 22:22
Ranking: 0
Posts: 10
User Since: 4th Dec, 2010
System Score: N/A
Location: UK
Secunia PSI is telling me I have v3.2.14.0 of Syncback when I really have v3.2.26.0. I have recently updated it after advice from the Secunia PSI program.
The path detected is :-
C:\Program Files\2BrightSparks\SyncBack\SyncBack.exe
I have rescanned after the patch.
Any help would be appreciated.
[I am new to forums!]

Post "RE: False negative" has been selected as an answer.
mogs RE: False negative
Expert Contributor 4th Dec, 2010 22:35
Score: 2267
Posts: 6,279
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Not all programs remove the older/previous version when you update : and often it is that which psi continues to detect...even if in the Recycle bin.
You may be showing the updated version in the Patched tab and the other in Insecure ?
It is also helpful sometimes to reboot after updating...before rescanning....enabling the update to register.
Hope this helps....regards,

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Jalanto RE: False negative
Member 4th Dec, 2010 22:48
Score: 0
Posts: 10
User Since: 4th Dec 2010
System Score: N/A
Location: UK
Thank you for reply.
Yes, this program is shown updated under the Patched tab and as not updated and insecure under the insecure tab. [Very confusing]
I updated this progam some boot ups ago and my Recycle bin is emptied at every boot up.
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mogs RE: False negative
Expert Contributor 4th Dec, 2010 22:57
Score: 2267
Posts: 6,279
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
So it's the older file/version which psi is continuing to detect. If you delete that, all should be okay.

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