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Forum Thread: warnings about microsoft programs

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BEELEY warnings about microsoft programs
Member 8th Dec, 2010 16:54
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User Since: 19th Sep, 2009
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Location: UK
I now have 3 warnings that refer me to windows update where I cannot find any relevant updates. They are for:
microsoft windows XP professional
microsoft word 2002
microsoft works 9

I have had the first one for nearly a year, the second for many months and the third for a week.

I have windows XP professional and microsoft word 2002 on my computer

Please advise.
Beeley

mogs RE: warnings about microsoft programs
Expert Contributor 8th Dec, 2010 17:15
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User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Below is the official method for M/S updates :-
When updating Microsoft Applications, it is a good idea to keep in mind that some Microsoft Updates do not "kick in" until after a reboot. Therefore, it is recommended to try following this procedure when installing Microsoft Updates:

1) Check Microsoft Update: install all security-related patches
2) Reboot
3) Repeat step 1: repeat step 2 if anything was installed at this step
4) Run a full rescan with the PSI

The other thing you could try, is to run Belarc Advisor, which would confirm or otherwise your situation with updates....it will carry out a full audit for free.
http://www.belarc.com/free_download.html

Hope the foregoing is of some help....regards

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ddmarshall RE: warnings about microsoft programs
Dedicated Contributor 8th Dec, 2010 18:04
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Some uses who have problems with apparent false positive for Windows XP have resolved it by reverting to PSI 1.5.0.1. This thread - http://secunia.com/community/forum/thread/show/556... contains a link to the download.

For Word and Works, you need Microsoft Update not Windows Update.

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panderson RE: warnings about microsoft programs
Member 9th Dec, 2010 13:22
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After trying to comply with recommended advice: re-microsoft windows xp home edition, service pack 3, I keep getting driver error so update isn't installed; re- Adobe, have clicked on download solution and can't read any pdf's now. When I go to add/remove stuff, the stuff that secunia is telling me to remove isn't there: macromedia flash, for example. I have also lost Word 2002 completely and all of my saved documents. As you can tell, am not computer whizz kid.
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This user no longer exists RE: warnings about microsoft programs
Member 9th Dec, 2010 13:27
Hi,

on 9th Dec, 2010 13:22, panderson wrote:
After trying to comply with recommended advice: re-microsoft windows xp home edition, service pack 3, I keep getting driver error so update isn't installed; re- Adobe, have clicked on download solution and can't read any pdf's now. When I go to add/remove stuff, the stuff that secunia is telling me to remove isn't there: macromedia flash, for example. I have also lost Word 2002 completely and all of my saved documents. As you can tell, am not computer whizz kid.


I do not think a 'driver error' would be triggered by Windows Update. When does this error occur?

As for Adobe Reader, I suggest you try reinstalling the program. Which version do you currently have installed?

Not all programs listed by the Secunia PSI will have entries in Add/Remove. This is because the PSI frequently picks up 'zombie files', which are leftovers from previous installations that the vendors failed to remove. However, the PSI should show you the exact location of these files in the 'Installation Path' field if you click "+" to expand the entry (should apply to both PSI 1.5.x and 2.0 Beta).

What happened to your saved documents? No patches, and no actions taken by the PSI will result in deleting files off your harddrive.

hope this helps.
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BEELEY RE: warnings about microsoft programs
Member 9th Dec, 2010 18:05
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User Since: 19th Sep 2009
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thank you. I already take the steps you advise. I found the belarc advisor a bit beyond my level of expertise. If I don't have Office - only word 2002. Do I need all the office updates?

Beeley
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BEELEY RE: warnings about microsoft programs
Member 9th Dec, 2010 18:06
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Also - I have downloaded the only Works 9 update but still get a warning for it.
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BEELEY RE: warnings about microsoft programs
Member 9th Dec, 2010 18:07
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Thanks. I'll try this if nothing else solves the problem.

Beeley
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ddmarshall RE: warnings about microsoft programs
Dedicated Contributor 9th Dec, 2010 22:34
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Last edited on 10th Dec, 2010 01:18
If Microsoft Update is suggesting Office updates, they are probably relevant to your Word program and should be installed.

Updates to Word 2002 and Works 9 have been announced for 14th December, 10.00am PST.

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