Forum Thread: the folder does not exist

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j4257 the folder does not exist
Member 12th Dec, 2010 07:36
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I am trying to delete an end-of-life program but when I click on the open folder button I get this message. I have tried uninstalling the program by various means but I still get this message even after closing and reopening PSI and trying to delete the program while PSI is closed. Please help!

mogs RE: the folder does not exist
Expert Contributor 12th Dec, 2010 08:19
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Last edited on 12th Dec, 2010 08:20
Hello.
What version of psi are you using ? What is your OS?
What program are you trying to delete ? What is the file path to the insecurity being detected ?

Finding the file path.

psi versions 1.5.0.1 and 1.5.0.2

Use the Advanced interface...or switch to it ( Simple/ Advanced..top right of psi panel ).

1/. Click on the + sign alongside the programme to expand it.
2/. Click again on Tech Details in the Toolbox to confirm the installation path of the detected file/prog. 3/.Post the Installation Path back to the forum if you are uncertain how best to proceed.

psi version 2.0 Beta

Go to Results from the Dashboard


1/. Click on the + sign alongside the file.
2/. This will reveal the file path.
3/. Post the info back to the forum if uncertain how best to proceed.

Hope the foregoing helps....regards,

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