|j4257||the folder does not exist|
|12th Dec, 2010 07:36|
User Since: 12th Dec, 2010
System Score: N/A
|I am trying to delete an end-of-life program but when I click on the open folder button I get this message. I have tried uninstalling the program by various means but I still get this message even after closing and reopening PSI and trying to delete the program while PSI is closed. Please help!|
|mogs||RE: the folder does not exist|
|12th Dec, 2010 08:19|
User Since: 22nd Apr 2009
System Score: 100%
Last edited on 12th Dec, 2010 08:20
What version of psi are you using ? What is your OS?
What program are you trying to delete ? What is the file path to the insecurity being detected ?
Finding the file path.
psi versions 126.96.36.199 and 188.8.131.52
Use the Advanced interface...or switch to it ( Simple/ Advanced..top right of psi panel ).
1/. Click on the + sign alongside the programme to expand it.
2/. Click again on Tech Details in the Toolbox to confirm the installation path of the detected file/prog. 3/.Post the Installation Path back to the forum if you are uncertain how best to proceed.
psi version 2.0 Beta
Go to Results from the Dashboard
1/. Click on the + sign alongside the file.
2/. This will reveal the file path.
3/. Post the info back to the forum if uncertain how best to proceed.
Hope the foregoing helps....regards,
Not a customer already?