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Forum Thread: web browser

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PSI

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Chaotic web browser
Member 22nd Dec, 2010 22:07
Ranking: 2
Posts: 2
User Since: 21st Oct, 2009
System Score: N/A
Location: N/A
Hi, I tried to upgrade some programs that PSI has found by clicking 'Install Solution', but I get the following message. 'Unable to locate an appropriate web browser for the requested URL'.
When I click 'ok' I get the message 'An error occurred while attempting to open the specified URL'.
Both IE8 and Firefox 3.6 are listed programs and are up-to-date.
Where and how can I set the browser to be used?

Post "RE: web browser" has been selected as an answer.
mogs RE: web browser
Expert Contributor 22nd Dec, 2010 22:33
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Here's a copy of an official response to the problem :-


I've seen a rising number of users with problems opening links in the PSI
Therefore I've created this small guide to help our users to solve the problem.

Describing the issue:
When clicking a link in the PSI, the user will experience one of the following:
1. Error message: "An error occurred while attempting to open the specified URL"
2. The link is opened in the wrong browser.

Why is this happening?
The PSI runs in admin mode to be able to have access to all folders while scanning.
Therefore the PSI will also use the admin account default browser, which may not be the one you prefer.

How to solve:
The PSI uses the information in this registry key to determine the browser to open link in:
HKEY_CLASSES_ROOT\http\shell\open\command

To see this, open the Registry Editor by typing the following in either "Run.." (WinXP) or in the "Program search field" (Vista/7) in the start menu:
regedit

Notice the path to the browser in the registry key?
If the path refers to a browser no longer in that path, the user will get the "URL error" in the PSI
If the path refers to a browser that is on the system, the PSI will open links in that browser.

To change this:
Advanced users can change the path manually, however I would not recommend this if you're not 110% sure of what you are doing.

Otherwise you can try to open your preferred browser in admin mode by right-clicking the browser icon and pick "Run as administrator".
Go to the options section of your browser and make it your default browser.
Remember to completely close the browser once you have done this as you do NOT want to browse the Internet with a browser in admin mode.

M.Hansen Secunia Support

Hope it's of some help....regards,

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Chaotic RE: web browser
Member 22nd Dec, 2010 23:38
Score: 2
Posts: 2
User Since: 21st Oct 2009
System Score: N/A
Location: N/A
Worked like a charm, thanks.
Although a single user on XP doesn't need to run in admin mode ;)
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mogs RE: web browser
Expert Contributor 22nd Dec, 2010 23:44
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Just glad you found it useful....regards,

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