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Forum Thread: Vendor page

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
VideoLAN
And, this specific program:
VLC media player 1.x

This thread has been marked as resolved.
RTove Vendor page
Member 23rd Dec, 2010 01:55
Ranking: 0
Posts: 5
User Since: 28th May, 2010
System Score: N/A
Location: N/A
I use Firefox with the VLC media player 1.1.5 plug-in. When I try to access the vendor product page from PSI 2.0, all it does is open a new browser window.

Post "RE: Vendor page" has been selected as an answer.
This user no longer exists RE: Vendor page
Member 23rd Dec, 2010 12:35
Hi,

This has now been resolved.
If you click Vendor product page again, you will reach the VideoLAN homepage.

hope this helps.
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RTove RE: Vendor page
Member 24th Dec, 2010 06:34
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Posts: 5
User Since: 28th May 2010
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Thank you for the prompt reply. Unfortunately, I still have the problem. I have tried accessing the vendor page for two other programs and the problem exists there also, so it is not unique to VLC media player. Do I have to reinstall PSI 2.0 to fix the problem?
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mogs RE: Vendor page
Expert Contributor 24th Dec, 2010 07:30
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Does the following describe the problem (?)....a previous official response :-


I've seen a rising number of users with problems opening links in the PSI
Therefore I've created this small guide to help our users to solve the problem.

Describing the issue:
When clicking a link in the PSI, the user will experience one of the following:
1. Error message: "An error occurred while attempting to open the specified URL"
2. The link is opened in the wrong browser.

Why is this happening?
The PSI runs in admin mode to be able to have access to all folders while scanning.
Therefore the PSI will also use the admin account default browser, which may not be the one you prefer.

How to solve:
The PSI uses the information in this registry key to determine the browser to open link in:
HKEY_CLASSES_ROOT\http\shell\open\command

To see this, open the Registry Editor by typing the following in either "Run.." (WinXP) or in the "Program search field" (Vista/7) in the start menu:
regedit

Notice the path to the browser in the registry key?
If the path refers to a browser no longer in that path, the user will get the "URL error" in the PSI
If the path refers to a browser that is on the system, the PSI will open links in that browser.

To change this:
Advanced users can change the path manually, however I would not recommend this if you're not 110% sure of what you are doing.

Otherwise you can try to open your preferred browser in admin mode by right-clicking the browser icon and pick "Run as administrator".
Go to the options section of your browser and make it your default browser.
Remember to completely close the browser once you have done this as you do NOT want to browse the Internet with a browser in admin mode.


M.Hansen Secunia Support

Hope it's of some help.....regards,

--
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RobertTove RE: Vendor page
Member 24th Dec, 2010 07:59
Score: 0
Posts: 1
User Since: 24th Dec 2010
System Score: N/A
Location: US
This is not worth pursuing any further, as it is a minor point in an otherwise excellent product. I would love to ACCEPT the answer, but I don't know how to do it.
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mogs RE: Vendor page
Expert Contributor 24th Dec, 2010 08:07
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
If you find that a reply has resolved your problem and you are satisfied ; you can lock/close the thread...as the originitor of it...by pressing Accept. That will prevent further tag-on posts and reminder e mails.....regards,

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