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Forum Thread: PSI 2.0 installation failed

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trananhtuan PSI 2.0 installation failed
Member 23rd Dec, 2010 20:59
Ranking: 0
Posts: 4
User Since: 23rd Dec, 2010
System Score: N/A
Location: VN
I tried to install Secunia PSI 2.0 but keep getting error "Installation Failed".
The error message shown while executing this Execute: C:\Windows\system32\rundll32.exe syssetup,SetupInfObjectInstallAction DefaultInstall 128 .\psi.inf

Output folder: C:\Program Files\Secunia\PSI
Extract: psi.exe... 100%
Extract: sua.exe... 100%
Extract: psi_tray.exe... 100%
Extract: psia.exe... 100%
Extract: psires.dll... 100%
Extract: psi.inf... 100%
Extract: psi_mf.sys... 100%
Extract: PSI_terms_and_conditions.rtf... 100%
Extract: Readme.rtf... 100%
Execute: C:\Windows\system32\rundll32.exe syssetup,SetupInfObjectInstallAction DefaultInstall 128 .\psi.inf

I have no idea what is the cause of this problem.
I'm running Win7 home 32bit.

Can anyone help?
Any help would be appreciated.

Happy Xmas!

mogs RE: PSI 2.0 installation failed
Expert Contributor 23rd Dec, 2010 22:18
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Have you checked all settings in IE8 are configured exactly as in Note 3 of the FAQ's here ? :-
http://secunia.com/vulnerability_scanning/personal... FAQ's
http://secunia.com/vulnerability_scanning/personal...
HOW IT WORKS
Did you clear out temp. files/browser cache before install ?
I've found previously that it can help to set IE8 as default browser, and then revert to your preferred choice if achieving a successful install.
Please be aware that psi is not compatible with IE9....nor does it monitor Beta/Dev programs.
Hope this helps in some way.....regards,


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trananhtuan RE: PSI 2.0 installation failed
Member 24th Dec, 2010 08:18
Score: 0
Posts: 4
User Since: 23rd Dec 2010
System Score: N/A
Location: VN
Thanks for your reply, mogs.
I follow your suggestions, reset IE settings, clean temp & cache, set IE as default etc, still it does not work.

Did you notice the error occured every time the installation executing this line: C:\Windows\system32\rundll32.exe syssetup,SetupInfObjectInstallAction DefaultInstall 128 .\psi.inf
I think it's important.
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mogs RE: PSI 2.0 installation failed
Expert Contributor 24th Dec, 2010 08:24
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Last edited on 24th Dec, 2010 08:25
Have you rebooted since having carried out those changes ? That would probably cause them to register.

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trananhtuan RE: PSI 2.0 installation failed
Member 24th Dec, 2010 09:17
Score: 0
Posts: 4
User Since: 23rd Dec 2010
System Score: N/A
Location: VN
That problem solved after reboot, thanks mogs again.
Now I got another problem :(

I'm one of voluntary translators of PSI 2.0. The translation is almost done and I would like to have it tested.
I tried to run PSI in test mode by following instructions, running: psi.exe --test-ui.
However, PSI always freeze at flash screen that displays Verifying Internet connection. Without --test-ui switch, it works fine though.

Any ideas?
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mogs RE: PSI 2.0 installation failed
Expert Contributor 24th Dec, 2010 09:41
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
I'm glad I was able to be of some help, but your present problem is not within my experience.....not sure if Secunia officials are in today....Maurice Joyce or Anthony Wells may pick up the thread later and be able to offer some advice.....regards,

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trananhtuan RE: PSI 2.0 installation failed
Member 24th Dec, 2010 09:55
Score: 0
Posts: 4
User Since: 23rd Dec 2010
System Score: N/A
Location: VN
I can wait.
Happy Christmas, everybody!
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