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Forum Thread: False positive for uninstalled app.

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harolde False positive for uninstalled app.
Member 27th Dec, 2010 01:35
Ranking: 0
Posts: 6
User Since: 21st Dec, 2007
System Score: N/A
Location: NZ
Vista SP2, Windows Mail for mail client. Uninstalled Thunderbird with Revo Uninstaller Advanced mode, restarted computer, did PSI 2 scan, showed Thunderbird as needing patch, why? when it's been uninstalled.

thedillpickl RE: False positive for uninstalled app.
Contributor 27th Dec, 2010 05:13
Score: 376
Posts: 872
User Since: 3rd May 2009
System Score: 100%
Location: US
Hi harolde;

Here's a shot in the dark. Is the folder location that PSI shows for Thunderbird a backup or archive?

If not where is it?

Can Revo uninstall it from that folder?


Regards;

Fred

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mogs RE: False positive for uninstalled app.
Expert Contributor 27th Dec, 2010 07:16
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
As Fred says, you may have another file/instance of the prog other than that which you've deleted. Secunia will continue to detect an older file/version even if it is still in the Recycle bin. To find the instance psi is detecting :-

Finding the file path.

psi versions 1.5.0.1 and 1.5.0.2

Use the Advanced interface...or switch to it ( Simple/ Advanced..top right of psi panel ).

1/. Click on the + sign alongside the programme to expand it.
2/. Click again on Tech Details in the Toolbox to confirm the installation path of the detected file/prog. 3/.Post the Installation Path back to the forum if you are uncertain how best to proceed.

psi version 2.0

Go to Results from the Dashboard


1/. Click on the + sign alongside the file.
2/. This will reveal the file path.
3/. Post the info back to the forum if uncertain how best to proceed.

Hope this helps....regards,

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