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Forum Thread: Tray Icon On Windows Startup

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parkd1 Tray Icon On Windows Startup
Member 30th Dec, 2010 18:36
Ranking: -8
Posts: 8
User Since: 2nd Jun, 2009
System Score: 99%
Location: N/A
The tray icon does not always show on windows start up. I am running the latest 2 version on Windows 7.

mogs RE: Tray Icon On Windows Startup
Expert Contributor 30th Dec, 2010 19:25
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Silly question maybe....but have you got inactive icons hidden in the notification area ? Are you saying that it does show up some time later ?

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parkd1 RE: Tray Icon On Windows Startup
Member 30th Dec, 2010 19:48
Score: -8
Posts: 8
User Since: 2nd Jun 2009
System Score: 99%
Location: N/A
No, even when I show hidden icon where it should be it is not always there.
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mogs RE: Tray Icon On Windows Startup
Expert Contributor 30th Dec, 2010 20:15
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Have you got "Show detailed program changes" in psi Settings, checked or unchecked (?)....I'm just wondering if toggling with it might jar the icon into action or wake it up....might be worth a try ?

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AJNorth RE: Tray Icon On Windows Startup
Member 30th Dec, 2010 21:12
Score: 12
Posts: 5
User Since: 20th Aug 2008
System Score: N/A
Location: US
Hello. I, too, have been experiencing an issue with the tray icon. It consistently fails to appear after a restart, even though Process Explorer shows psi_tray.exe to be loaded. I have tried uninstalling, then reinstalling the PSI to no avail. As a test, I reinstalled v1.5.0.2; the icon appeared normally, as it had before. The only time the icon appears in v2.0.0.1003 is on initial start-up following installation. (OS is XP Pro, SP3.)

One other observation is that even with the icon present, there appears to be no right-click option to close the PSI (nor does there appear to be that option on the application itself); the only way to terminate it appears to be with Process Explorer (or Task Manager). Am I missing something?

Thank you.

Regards,

AJ North
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parkd1

RE: Tray Icon On Windows Startup
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mogs RE: Tray Icon On Windows Startup
Expert Contributor 2nd Jan, 2011 13:54
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
The only other thing I've observed; is that my tray icon appears at start-up but it is approx five/seven minutes before turning from red to green...indicative of the System Score. I downloaded the new psi 2.0 version from previously using Beta.
In the following list the only thing relevant to tray icon is the paragraph I've emboldened...tho' you may find the whole extract worth reading :-

General explanations/observations concerning psi 2.0

For users having problems downloading/installing psi 2.0: clear out your temporary internet files and your browser cache, and then download the PSI again from this link:- ftp://ftp.secunia.com/PSISetup.exe
Has this resolved the problem?

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If you have IE 9 Beta installed : please note that this version in not officially supported. Amongst known problems using this version, is a lack of graphics on the psi 2.0 dashboard.
To solve this issue, downgrade to a supported version of IE.

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Users wondering about localized auto-updates : you can configure which language you want a certain package installed in, by double-clicking the program's entry, and selecting the preferred language in the 'Preferred language' drop-down box.

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Users wondering about translation of the psi User Interface : this process is already underway. However, since our translators are volunteers, we would not ask them to help us before the interface was finalized - ie. before the Final psi 2.0 was released this Monday.

However, the translation is already underway and a language release will be out in the new year.

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For those unable to open the psi User Interface on Windows XP SP3 : there are several solutions that have worked for different users. If any of these solutions work for you, please post back to the forum with which solution resolved.

1) Ensure that the workstation service is running.
This service is enabled by default, so unless you disabled it, it should be activated.

2) Go to where you installed the PSI (Probably C:\Program Files\Secunia\PSI) : right-click PSI.exe, go to the Compatability tab, and set a check at 'Turn off advanced text services for tihs program'

3) Go to Control Panel > Regional and language options > Languages Tab > Details > Advanced. From here, set a check at 'Turn off advanced text services'
(Please note that this is a global setting unlike that described in step 2).

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Some people have expressed concern that the psi 'closes' when the 'X' is clicked in the top right corner. However, it is only the user interface that is closed.

To keep the psi as light and fast as possible, we have seperated the psi into 3 components - the PSI agent, the PSI user interface, and the Tray Icon.

Closing the 'visible' part of the PSI only closes the User Interface, and not any other part of the PSI. This is also why it 'loads' all over again each time you start up PSI.

This feature was introduced to save CPU/memory while running in the background.

Hopefully, Support will have something to add when next available.

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