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Forum Thread: Solution Link is Broken/Incorrect (PSI Beta)

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jenniferbstewart@bellso... Solution Link is Broken/Incorrect (PSI Beta)
Member 17th Jan, 2011 02:40
Ranking: -3
Posts: 2
User Since: 30th Jul, 2009
System Score: 100%
Location: US
Here is the msg:

---START---

Program Name:
HP Software Update 4.x

Security State:
End-of-Life

Download Link:
http://h20000.www2.hp.com/bizsupport/TechSupport/S...

Instances Found:
C:\Program Files (x86)\HP\C309n\HP Software Update\HPWUCli.exe, version: 4.0.14.1

Last System Scan (localtime):
16. Jan 2011, 19:27

Operating System:
Microsoft Windows Vista,

---END---

I've tried to go to various HP support sites to resolve the problem to no avail. If anyone can provide me with another place to go, I will be most appreciative!
Thanks in advance!
Jennifer

mogs RE: Solution Link is Broken/Incorrect (PSI Beta)
Expert Contributor 17th Jan, 2011 08:01
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello Jennifer.
Firstly, it is unwise to use an e mail address on an open forum if you wish to avoid the possibility of spamming.
Secondly...HP Software Update 4 is not showing as end of life in the Secunia Advisory here :-
http://secunia.com/advisories/product/16823/
As follows is the Product Link from the Advisory :-
http://h10025.www1.hp.com/ewfrf/wc/genericSoftware...

It might also be worth noting that a new Stable( non Beta) version of psi 2.0 is now available which can be dowloaded from here :-
(http://secunia.com/PSISetup.exe) psi 2.0 Full Version

There are a few HP users on the forum who may be able to offer more accurate assistance in the course of the day....hope the foregoing helps....regards,


--
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Maurice Joyce RE: Solution Link is Broken/Incorrect (PSI Beta)
Handling Contributor 17th Jan, 2011 11:57
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Version 4 is well past its "sell by date".


The oracle for HP OEM updates is here:

http://welcome.hp.com/country/us/en/support.html

Activate the option "Download Drivers& Software (and Firmware)

Type in your exact PC data in the box provided & then commence the search.

That will produce the downloads required for your PC which will almost certainly be this:

http://h20000.www2.hp.com/bizsupport/TechSupport/S...

Download & save it to desktop. Once complete launch the install from desktop.

Reboot then complete a full PSI rescan.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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jenniferbstewart

RE: Solution Link is Broken/Incorrect (PSI Beta)
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jenniferbstewart RE: Solution Link is Broken/Incorrect (PSI Beta)
Member 17th Jan, 2011 20:42
Score: 5
Posts: 2
User Since: 17th Jan 2011
System Score: N/A
Location: US
Thanks for the information and for alerting me to a careless oversight on my part!
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Maurice Joyce RE: Solution Link is Broken/Incorrect (PSI Beta)
Handling Contributor 17th Jan, 2011 20:50
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Can U please post back if U fix it.

U may also wish to check all the updates offered by HP. If U have inserted the correct data into the search box they are bespoke to your PC.

If offered a BIOS upgrade be careful - better to seek advice before trying to flash it.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Maurice Joyce RE: Solution Link is Broken/Incorrect (PSI Beta)
Handling Contributor 20th Jan, 2011 19:08
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Jennifer,
Have U now fixed this or do U require more help?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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