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Forum Thread: Secunia 2.0 will not launch

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jacitron Secunia 2.0 will not launch
Member 30th Jan, 2011 21:15
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Posts: 3
User Since: 30th Jan, 2011
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Location: US
I downloaded the 2.0 update twice. Both times the program failed to launch. I get nothing but the blue bar across the top of the window that says "Secunia PSI," and then the window disappears. The program seems to be working in the background, because it's giving me notifications of changed programs. But I can't get the thing to launch at all.

mogs RE: Secunia 2.0 will not launch
Expert Contributor 31st Jan, 2011 07:42
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Last edited on 31st Jan, 2011 08:54
Hello.
Try having a good read thro'/check the new FAQ's here.......there have been some changes/additions recently :-
http://secunia.com/vulnerability_scanning/personal... FAQ's
Please note that psi is not compatible with IE9....graphics problems result.
Did you clear out temp. files/ browser cache before installing ?
Hope this helps......regards,


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jacitron RE: Secunia 2.0 will not launch
Member 31st Jan, 2011 15:58
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User Since: 30th Jan 2011
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Location: US
I do not use IE. I use Firefox. I have not been able to solve the problem with any set of configurations I can find. I had no problems with Secunia until the latest update.
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mogs RE: Secunia 2.0 will not launch
Expert Contributor 31st Jan, 2011 21:31
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
What is your Operating System ? Can you confirm you've followed the settings as per the FAQ's here :-
http://secunia.com/vulnerability_scanning/personal...
When you installed...did you let it uninstall the previous version ? Did you clear out temp. files/browser cache before doing so ?

As follows is a recent official post from another thread which also may be relevant :-


Are you using the latest build? Versions prior to 3001 relied on the workstation service, and if I'd guess I'd say there's a high chance you disabled that service.

This release was not announced in the PSI 2.0 UI, and can be fetched from here:
ftp://ftp.secunia.com/PSISetup.exe

Hope this helps.

--
Kind regards,

Emil R. Petersen
Secunia PSI Support


Hope the foregoing helps........


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This user no longer exists RE: Secunia 2.0 will not launch
Member 1st Feb, 2011 09:09
Hi,

Whether or not you use IE for browsing, the PSI uses it to render it's user interface. So walking through these steps is relevant for everybody:
http://secunia.com/vulnerability_scanning/personal...

Hope this helps.
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jacitron RE: Secunia 2.0 will not launch
Member 1st Feb, 2011 14:44
Score: 0
Posts: 3
User Since: 30th Jan 2011
System Score: N/A
Location: US
I do not know what build I have because the program will not launch and so I can't find out. All I know is that I downloaded the latest update when notified to do so.

I'm using XP pro with all updates.

I do not especially want to clear out my cache, as it contains cookies and history that I rely upon. I don't think I should have to wipe it out in order to install this program.

If Secunia has become this finicky, it probably isn't worth it for me. I'll monitor the Secunia site for the next version and try it again. But for now, I'm just going to uninstall it. Too bad, because I had found it to be a good program that did its job quietly in the background and didn't make demands upon me.
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mogs RE: Secunia 2.0 will not launch
Expert Contributor 1st Feb, 2011 16:16
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
jacitron.
Wasting people's time may become more difficult as time goes by.....regards,

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This user no longer exists RE: Secunia 2.0 will not launch
Member 2nd Feb, 2011 10:49
Hi,

Nobody asked you too wipe out your cookies - this is usually only relevant when your browsers corrupts the download. You simply need to follow the steps outlined in this item of our FAQ, which deals with settings in IE and nothing more:
http://secunia.com/vulnerability_scanning/personal...

I will close this thread now. This is the solution, and if it doesn't work for you after trying all the steps, feel free to create a new thread.
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