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Forum Thread: Upgrade patch cannot be installed...may upgrade a different versi...

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Acrobat 8.x

This thread has been marked as resolved.
meverding Upgrade patch cannot be installed...may upgrade a different version...after multiple updates, rescans
Member 5th Feb, 2011 18:21
Ranking: 0
Posts: 2
User Since: 7th Jul, 2010
System Score: N/A
Location: N/A
Program Name:
Adobe Acrobat 8.x

Security State:
Insecure

Download Link:
http://ardownload.adobe.com/pub/adobe/acrobat/win/...

Instances Found:
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe, version: 8.1.4.200

Last System Scan (localtime):
5. Feb 2011, 08:58

Operating System:
Microsoft Windows 7

Upgrade patch cannot be installed...may upgrade a different version...after multiple updates, rescans

Post "RE: Upgrade patch cannot be installed...may upgrade a different version...after multiple updates, rescans" has been selected as an answer.
Maurice Joyce RE: Upgrade patch cannot be installed...may upgrade a different version...after multiple updates, rescans
Handling Contributor 5th Feb, 2011 18:50
Score: 11631
Posts: 8,917
User Since: 4th Jan 2009
System Score: N/A
Location: UK
The link U give appears to be here:

http://www.adobe.com/support/downloads/detail.jsp?...

The release notes make interesting reading.

Hope this helps.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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ddmarshall RE: Upgrade patch cannot be installed...may upgrade a different version...after multiple updates, rescans
Dedicated Contributor 5th Feb, 2011 20:10
Score: 1205
Posts: 957
User Since: 8th Nov 2008
System Score: 98%
Location: UK
Your problem is that you are 9 updates behind. The Acrobat patches will usually only work with one or two levels behind. There are links to all the updates here: http://www.adobe.com/support/downloads/product.jsp...

You need to start at 8.1.5 and work your way up.

--
This answer is provided “as-is.” You bear the risk of using it.
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meverding RE: Upgrade patch cannot be installed...may upgrade a different version...after multiple updates, rescans
Member 8th Feb, 2011 03:51
Score: 0
Posts: 2
User Since: 7th Jul 2010
System Score: N/A
Location: N/A
Aha! I had uninstalled/reinstalled Acrobat because of a problem I had with my HP 4280 printer-scanner yielding over-sized PDF scans, so I reinstalled both the HP and Acrobat. I updated Acrobat at the time, not knowing that it would only go up one step.

After reading your post, I opened Acrobat, updated and rebooted multiple times until there were no more updates; a little simpler for me than going to Adobe each time. The final patch satisfied Secunia.

The scan size issue was resolved, and reinstalling Acrobat may have been unnecessary, but turned out to be instructive. Thank you for clearing things up.
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