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Forum Thread: PSI launches and immediately closes

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carmsadoll PSI launches and immediately closes
Member 10th Feb, 2011 18:40
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User Since: 15th Jan, 2010
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This am i launched the program and it immediately crashed. I uninstalled and reinstalled and the same thing happens.

MS added 10 new updated to this computer yesterday so that may be an action to consider.

Can anyone offer advise?

Mike

miket@dustcatchers.com

Layla RE: PSI launches and immediately closes
Member 10th Feb, 2011 21:42
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User Since: 10th Feb 2011
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Location: US
What version of Windows are you using? Also is it 32bit or 64bit? Make sure in Windows XP, Vista, 7 you run as Administrator if applicable. Also I found it helps if you clean the cache, history, etc. in Java, Internet Options, and in Disk Cleanup then reboot and try to re-install. May sure you install as Admin if applicatle. right click and run/install as admin.

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-Layla-
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carmsadoll RE: PSI launches and immediately closes
Member 10th Feb, 2011 21:45
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Yep did pretty much all that. Ran CCleaner too!
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Layla RE: PSI launches and immediately closes
Member 10th Feb, 2011 21:54
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Wow, CCleaner was my next idea... Did you clean the registry with CCleaner? It can only help. Do you have any old versions of PSI installed? If so may want to un-install them. Un-install any unwanted programs no longer needed or using. Then CCleaner again and reboot.

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mogs RE: PSI launches and immediately closes
Expert Contributor 10th Feb, 2011 21:56
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Hello.
Have you had a good read thro' the new FAQ's....check that settings are correct :-
http://secunia.com/products/consumer/PSI/faq/ FAQ's
http://secunia.com/vulnerability_scanning/personal...
HOW IT WORKS
Hope it helps.......regards,

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Layla RE: PSI launches and immediately closes
Member 10th Feb, 2011 21:56
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Go here: http://www.malwarebytes.org/ and download the free version and install it. Reboot into Safe Mode with Networking, open the program and update it. Then do a Thorough Scan and remove anything that it finds. Reboot and try install PSI.

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Layla RE: PSI launches and immediately closes
Member 10th Feb, 2011 22:13
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Also I have found that cleaning this folder help alot too. C:\Windows\Prefetch just delete everything in it.

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carmsadoll RE: PSI launches and immediately closes
Member 11th Feb, 2011 00:18
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Tried all of that. Malware found nothing. Cleaned prefetch.

The program is running in the background, because when i started the computer it had the popup that stated scan completed.

It is just that when i launch it, the frame opens, then the small Secunia frame saying connecting, then it shuts down.

Windows XP

Mike
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carmsadoll RE: PSI launches and immediately closes
Member 11th Feb, 2011 00:19
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Express Service Code 8.502370498589768e+27
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Processor Speed 2.94 GHz
Memory (RAM) 1024 MB
Operating System Microsoft Windows XP Home Edition
Operating System Version 5.1.2600
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Anthony Wells RE: PSI launches and immediately closes
Expert Contributor 11th Feb, 2011 16:23
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Mike ,

There is a known XP problem which has a workaround described (lower down) here in this FAQ - scroll down :-

http://secunia.com/products/consumer/PSI/faq/#s3

This thread seems to be dealing with a similar problem and so you may want to monitor it , if the XP fix doesn't work for you :-

http://secunia.com/community/forum/thread/show/747...

Hope this helps .

Anthony

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It always seems impossible until its done.
Nelson Mandela
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