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Forum Thread: PSI & Flash Player

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Flash Player 10.x

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gjjean PSI & Flash Player
Contributor 16th Feb, 2011 14:07
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Hi

Trying to update Flash from within PSI, Filehippo, MajorGeeks, CNET and from Adobe page didnít update and always gives me ďDownloaded file has incorrect SHA 1 SUM ď.

You can see a screenshot @:

http://i56.tinypic.com/kvin4.jpg

Any help is welcome.

Thank you.


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 16th Feb, 2011 14:15
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Last edited on 16th Feb, 2011 14:16
John,

Have U tried the good "old fashioned" way?

Uninstall Flash using the clearly marked (4/11/2010) uninstaller here:

http://kb2.adobe.com/cps/141/tn_14157.html SAVE IT TO DESKTOP

Before using the uninstaller COMPLETELY EXIT (just closing them is not sufficient) all these:

a. All Browsers.
b. Windows Messenger.
c. Incredimail.
d. Adobe Free Reader.
e. PSI[/b]

1. Download & SAVE these to desktop.
http://fpdownload.adobe.com/get/flashplayer/curren...

& then here if U have any Gecko based (Firefox etc) browsers.

http://fpdownload.adobe.com/get/flashplayer/curren...

2. The installer will appear on the desk top. THE IMPORTANT BIT - Before agreeing to install check these programmes are completely shut down (use the Task Manager if necessary to COMPLETELY EXIT the running process):
a. All Browsers.
b. Windows Messenger.
c. Incredimail.
d. All Adobe Products.
e. PSI - Unless using version 2


3. The new install will then remove all old files during the update process.
4. Complete a PSI rescan & all should be in order.
5. Delete the Flash installer file from the desktop.

If U want to double check Flash is working & the version installed click here: http://www.adobe.com/software/flash/about/

Update 3 18:00 07/01/2011

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gjjean RE: PSI & Flash Player
Contributor 16th Feb, 2011 15:02
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Hi MJ

Followed your instructions of downloading the uninstaller & installer, closed all items you mentioned and went to the saved installer to view the details about the version and that was the old one (10.1.x) and not the new one (10.2.X) as you can see @:

http://i54.tinypic.com/nwh342.jpg

Sorry to be late.


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Anthony Wells RE: PSI & Flash Player
Expert Contributor 16th Feb, 2011 15:15
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Hi John ,

Not wishing to interfere re the file ID problem , where Maurice Joyce is expert , but wondered what the PSI 2.0 "auto-update" offers you !? I ran it for both the IE and NPAPI plug-in versions this time round and it did it's job correctly , if rather slower than when I do it manually , or do you not presently have an installed Flash version to update !!

Anthony

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gjjean RE: PSI & Flash Player
Contributor 16th Feb, 2011 15:27
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Hi Anthony

I have uninstalled Flash Player by the Flash uninstaller and for now i don't have Flash on on my system.
But suppose a user has downloaded the new version and want to install-it,
without having flash in the system; is this possible or not?

Thanks

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Anthony Wells RE: PSI & Flash Player
Expert Contributor 16th Feb, 2011 15:31
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Last edited on 16th Feb, 2011 15:33
John ,

This SHA problem has occurred here before (for Opera) and was apparently a Secunia rules problem at that time :-

https://secunia.com/community/forum/thread/show/46...

Maybe support will need to help you .

Anthony

PS: you should be able to install something but obviously not "auto-update" if the cupboard is bare !!

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 16th Feb, 2011 15:48
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John,
Sorry for the delay.

I have just run all the details of my solution. It is working perfectly.

To answer your other question.

Windows does not require any ADOBE or ORACLE (JAVA)programme to work. These programmes can be uninstalled/installed as standalone programmes as required.

Your browser experience will be somewhat "duller" without Flash therefore most users have it permanently installed.

If U have now got rid of Flash just go back to my links in my first post & reinstall it.

All should then be OK.





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gjjean RE: PSI & Flash Player
Contributor 16th Feb, 2011 16:03
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@ MJ

Thank you Maurice I will try that after one hour cause i have a meeting now.

See you.


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gjjean RE: PSI & Flash Player
Contributor 16th Feb, 2011 18:40
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@ MJ & Anthony

Tried your way to correct the problem but at no avail even downloading with Adobe Download Manager as you can see @:

http://i52.tinypic.com/53uydi.jpg

And Maurice when I visit the Adobe site/about it gave me: You have successfully installed...
And the version is: 10.1.102.64

I visited the Adobe support and nothing to help.

Maybe I can live without Flash Player and make some researches to solve this problem, or maybe someone from secunia will help to overcome this situation like they did in the thread mentioned by Anthony.

Thanks.


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 16th Feb, 2011 19:14
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John,
Fine. The link given by Anthony addressed a problem with PSI version 1.9 using auto update.

U are trying to manually install Flash which has nothing to do with Secunia.

I would uninstall Flash again if on your PC & the useless Adobe Download Manager (it should be in Control Panel>add/remove & belongs to a Company called NOS)

Now run a full PSI scan. Is Flash showing as installed in PSI or Control Panel>add/remove?

What other "freebie" programmes from Adobe have U got installed?




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gjjean RE: PSI & Flash Player
Contributor 16th Feb, 2011 20:00
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@ MJ

PSI scan didnít show any instances from adobe co. Cause i dontít use anything else then Flash Player even in control panel Ė ADD/REMOVE there is nothing from adobe.

The delay was to update the java version to 6.40

Thanks


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mogs RE: PSI & Flash Player
Expert Contributor 16th Feb, 2011 21:42
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Hi John.
As follows...just a suggestion you may wish to consider if all else fails....tho' you may already be aware of it :-

Chrome Stable Channel Update
Thursday, February 10, 2011 | 19:26
Labels: Stable updates
The stable channel has been updated to 9.0.597.98 for Windows. This release fixes a regression where IME clients could not attach to Flash (Issue 66605). Many thanks to everyone for the reports!
http://googlechromereleases.blogspot.com/search/la...

Stable Channel Update
Tuesday, February 8, 2011 | 09:00
Labels: Stable updates
The stable channel has been updated to 9.0.597.94 for all platforms. This release contains an updated version of Flash player (10.2), along with the following security fixes.

Regards..........

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gjjean RE: PSI & Flash Player
Contributor 16th Feb, 2011 21:55
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@ Mogs

Thanks for your concern but i use MS-IE8 only in my system and no second browser is present.

I have followed the advices in this thread, but with no avail.
I will report later if i find a solution or if secunia have advice on this matter.

Thanks again

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mogs RE: PSI & Flash Player
Expert Contributor 16th Feb, 2011 22:05
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Okay John.....good luck !

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 00:52
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John,
Thank U for confirming U now have no Adobe products on your system.

1. We can eliminate PSI as a problem area in that we are not using the auto update feature they offer.

2. I have retested my links & they work.

3. Can U try the IE download link here:

http://fpdownload.adobe.com/get/flashplayer/curren...


On completion U should see the familiar red Flash Icon on your desktop.

If there, right click on it & select Properties>Details - it should show version 10.2.152.26 & is 2.73MB in size.

All OK so far?

If it is, use that icon to install Flash having closed everything outlined in my first post.


If U get error messages what exactly do they say? At what stage does the error occur?

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 07:14
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Hi MJ

I followed your advice this morning and got the installer from the site you indicated in your last response. But with my surprise the downloaded installer still the old one (10.1.102.64)as you can see-it @:

http://i53.tinypic.com/2co4jdj.jpg

BTW i found another installer (install_flash_player_10_active_x.msi), do you think it will do the trick?

Thanks


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 09:06
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John,
Something is very wrong! Crazy world is cyber if U used my link.

I would delete the current desktop installer & give your link a try.

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 09:19
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Thank you Maurice for your help cause i wan't mess my system and for now i don't have a pc for tests.

Thanks again.




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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 09:25
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John,
Fear not - I will not steer U into danger. What U are doing to perfectly safe. What we have got to find out is why your downloads appear to make up their own version!!

If it continues giving grief we may need to look in the Registry. Are U happy going in there with detailed instructions?

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 09:29
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@ MJ

No fear.

We can proceed.


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 09:48
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Last edited on 17th Feb, 2011 09:49
John,
Do a trial run with this if U like.

CLEARING UP LEFTOVERS FROM AN UNINSTALL USING THE REGISTRY

Clearing up any dross that may remain in the Registry after an uninstall is a fairly simple affair.

IT IS IMPORTANT U FOLLOW THE INSTRUCTIONS TO THE LETTER. TINKERING IN THE REGISTRY BEYOND THE INSTRUCTIONS GIVEN BELOW AND GETTING IT WRONG CAN,IN CERTAIN CIRCUMSTANCES, CAUSE A SEVERE LOSS OF HUMOUR AFTER A RESTART AND WINDOWS REFUSES TO BOOT!

1. Opening REGEDIT

Click Start>type regedit in the search box>REGEDIT.EXE will appear at the top of the list>click it>from the prompt allow the programme to run>U are now in the Registry.

2. Finding the correct key to modify - it is the same procedure for ALL versions of Windows.

a.Look in the LEFT pane for the key HKEY_CURRENT_USER>expand the key by clicking on the arrow to the left.

c.Look for SOFTWARE>expand that key by clicking the arrow. All the programmes installed (and no doubt many more U thought U had uninstalled) on the PC are exposed. Look for ADOBE or MACROMEDIA.

U can safely right click & delete these folders given that neither is currently installed.

Now navigate to key HKEY_LOCAL_MACHINE>expand to SOFTWARE & repeat the procedure U have just done.

It is worth spending a bit of time with these two keys as there could be other dross in there. JUST BE VERY CAREFUL & ONLY REMOVE PROGRAMMES U ARE ABSOLUTELY SURE ARE NO LONGER INSTALLED ON YOUR PC. IF UNSURE ASK BEFORE DELETING.

If U have removed extra dross have U cleared it from both HKEY areas? U should not be alarmed if some programmes are in one HKEY & not in the other.

If happy,exit the registry by clicking the red X (top right).

Reboot.

Original 22:55 10/01/2011




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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 10:04
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@ MJ

Thank you for this solution.

I will give it a try. But isn't necessary to buckup my existing one before doing these changes? and what program you advise me to use for the backup?

Thanks


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 10:23
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Back up? Only used by tourists! As my post indicates U are perfectly safe if U stick to the script I posted.

To answer your question U can export the registry from Windows 7 by using the file option. I assume U have made a boot disk which was part of Windows 7 set up?

To be frank I have never bothered with either for simple & safe Registry tweaks. Just take a look only using my post & see what U think.

For all we know, there may not be any entries which means we look elsewhere.

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 10:32
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Hi

It,s OK to not bother with 3rd. partys progs.

Before i do your instructions there is no Adobe folder in the editor but a Macromedia one and inside a folder (FlashPlayer) only with nothing inside. Here is a screenshot:

http://i52.tinypic.com/2h8ab6v.jpg

In the same time, when uploading the shot to the web, Iíve received a warning from IE8:

This website wants to install the following add-on:íAdobe Flash PlayerĒ etc.....
What can I do?



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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 10:42
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John,
Have U looked in both key areas? Pleased to hear there is no Adobe dross.

U can safely right click on that Macromedia folder & delete it or just leave it. It is clear there are no remnants in the registry to prevent progress.

That message about Flash is standard if it is not installed. So much of the web uses Flash as I explained earlier.

What we need to do is figure out why your manual downloads to the desktop end up not having the correct version number.

I will test some more sites for U to try.

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 10:49
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Last edited on 17th Feb, 2011 10:50
Many thanks MJ for your help and spent time to resolve this issue.

In the editor there are no signs of adobe or macromedia in HKEY_LOCAL_MACHINE

Waiting for your answers.

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 10:53
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Try saving this to desktop & check the version via properties.

Works perfectly for me.

http://www.filehippo.com/download_flashplayer_ie/

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 11:28
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@MJ

Downloaded the file from filehippo where the size is 2.74MB in the site but on my desktop the size is 2.69MB and the old version also.
Here is a shot

http://i56.tinypic.com/w1ts7n.jpg



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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 12:03
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John,
This is starting to "wind me up"!

Let us check if it is just Flash or general downloading.

Download this to desktop & check the properties of the original - is that correctly downloaded?

http://www.filehippo.com/download_defraggler/

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 12:34
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Last edited on 17th Feb, 2011 12:35
Maurice

Iíve downloaded the requested file from filehippo and the shot is here:

http://i52.tinypic.com/fny6j7.jpg

Is everything ok or not?

BTW yesterday I mentioned that I have updated my java from within PSI auto update and it went so well.


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 12:39
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John,
My result on downloading that file was the same as yours.

Can I ask that U try this:

Download & save Flash to desktop from here:

http://www.filehippo.com/download_flashplayer_ie/

Once downloaded follow my script about closing browsers etc & install the saved Flash regardless of what version it says.

After installation run a full PSI scan. Is it the correct version & secure?

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Anthony Wells RE: PSI & Flash Player
Expert Contributor 17th Feb, 2011 12:43
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Hi there ,

excuse my interruption , but I remembered this posting from Beercow concerning problems running the PSi in general ; I think Maurice knows about it . As it mentions Adobe Flash it might be of use :-

QUOTE : "I don't know if this will work for you because I am using Windows 7 64bit. It's worth taking a look though.

You should delete 1 extra (parasite) zone from

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Internet Settings\Zones\

with pseudo-graphic number, you'll see it before zone number 0.

It seems this is a bug of Adobe flash player update, though I am not sure.

P.S. By the way, this extra zone prevents desktop gadgets to be shown correctly.

I forgot to mention, always back up your registry before making any changes.

Beercow " UNQUOTE.

Anthony

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 13:05
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Thanks Anthony. Will give John some instructions to look there if my latest ploy does not work.

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Maurice Joyce

RE: PSI & Flash Player
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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 13:27
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@ MJ

I did what you advised me to do & made a new scan with PSI where the result is the old version of FP which is shows as insecure.

@ Anthony

I donít know what you meant by ďyouíll see it before zone number 0Ē and there is a shot:

http://i52.tinypic.com/2wpmq37.jpg

And I donít see nothing (Before 0).


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 13:31
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John,
Good try by Anthony but your registry looks OK.

Now U have Flash installed re activate auto update & see what happens.

I will try to think of other ideas & hopefully others will "chip in" with bright ideas to try.

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 13:41
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@ MJ

I upproved the update and PSI shows me that it is downloading the file and then I'm back to the ( incorrect SHA1 SUM ).


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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 13:43
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Thank U.

On with my thinking cap. Please keep the thread open.

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 13:48
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I want to thank every one for the tremendous help and i will try to keep this thread open till this matter is solved.

Thank you all.

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ddmarshall RE: PSI & Flash Player
Dedicated Contributor 17th Feb, 2011 14:17
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A long shot - try deleting Tempory Internet files.

Create a new admin account and browse to http://www.adobe.com/software/flash/about/ and wait until it prompts you to install the Flash Player.

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gjjean RE: PSI & Flash Player
Contributor 17th Feb, 2011 20:57
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Hi to ALL

After searching, downloading, installing and removing (as suggested by the honourable members) for 3 days, this issue resolved herself, but I donít know what causes it.

Learning the solution from the following site:

http://forums.adobe.com/thread/791987?tstart=0

Now the wild thing is that I downloaded the mentioned files and extracted the zip file for winax.exe and didnít make any installation of these files, Later, going back to adobe site/about where the page didnít find any installed version and offered me to download and install the latest version and the surprise was the downloaded file is indeed the new version that I installed and all is OK for now.

BTW downloading the file before from adobe and other sites gave me the earlier version for several attempts.

I will leave this thread open for now to receive further info that could help other members and also if Maurice could take investigations and testing the solution provided by the mentioned site if time permits.

I will take a special attention to the next Flash Player update.

I want to thank everyone for guiding and helping to resolve this problem.

Special thanks go to Maurice and Anthony.


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ddmarshall RE: PSI & Flash Player
Dedicated Contributor 17th Feb, 2011 21:44
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Maybe there was a problem with the Adobe servers servicing your country. The third party sites seem to redirect to the Adobe FTP servers.

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 17th Feb, 2011 22:18
Score: 11719
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John,
Pleased U are finally sorted out. Of course I will take a look at the sequence of events - to me what U were describing were quite unique faults.

I suspect @ddmarshall is correct. I say that because I tried numerous sites to get U a decent download link & many of them were "wobbly" in one way or another.

Slightly off topic but have U thought of upgrading to IE9 RC?
I tried the BETA for two weeks sometime ago & liked what I saw. Trouble was, like all BETA's, it had its downside mainly UK Banks did not support it & there were minor graphical errors with PSI.

That has gone. RC is looking good (still a few blips but none that are show stoppers) & the advantages are many.

Even in RC it is already linked to Windows Update so patching is easy.

Link is here if feeling adventurous (U will not regret it):

http://windows.microsoft.com/ie9

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
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gjjean RE: PSI & Flash Player
Contributor 18th Feb, 2011 06:47
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Hi

@ ddm

I suppose you are right about servers but i suspect that they could be in the mud for two, three or maybe four days.

@ MJ

Thank you for your help and i will consider your proposal to use IE9 RC but first i will search for pros and cons of this release.

Again, thank you.

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gjjean RE: PSI & Flash Player
Contributor 21st Feb, 2011 12:50
Score: 192
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User Since: 9th Apr 2010
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Location: LB
Hi all.

I promised to keep this thread open for all members of the forum and till Maurice Joyce test and investigate the procedure to solve this problem with the link :

http://forums.adobe.com/thread/791987?tstart=0

@ MJ

Did you find this procedure working? (If you had time?).

Iíve Downloaded IE9 RC from the link you gave me (Itís an installer)but I received an error continuing the download, I have searched and found the standalone version @ the following site:

http://windows.microsoft.com/en-US/internet-explor...

And all is OK.

Thank you


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mogs RE: PSI & Flash Player
Expert Contributor 21st Feb, 2011 14:05
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Maurice and John....
Does downloading IE9RC mean the automatic removal of IE 8 ?

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 21st Feb, 2011 17:40
Score: 11719
Posts: 8,956
User Since: 4th Jan 2009
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Location: UK
No - U can always roll back.

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Windows 7 SP1 64 Bit OS
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gjjean RE: PSI & Flash Player
Contributor 21st Feb, 2011 18:06
Score: 192
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User Since: 9th Apr 2010
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Location: LB
@ mogs

As MJ said U can always roll back and take a look @ the site below to learn how:
http://www.kodyaz.com/articles/how-to-uninstall-in...

if you downloaded the standalone version like me.

Good luck


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mogs RE: PSI & Flash Player
Expert Contributor 21st Feb, 2011 18:59
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Thanks for the info Maurice and John...I'll take a look at it.

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 21st Feb, 2011 23:28
Score: 11719
Posts: 8,956
User Since: 4th Jan 2009
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Location: UK
So there is no confusion between BETA & RC follow these steps.

If you installed recently released RC version of Internet Explorer 9 to try out the new features and now want to uninstall it, this will help you.

You can use following simple steps to uninstall IE9 RC version from your system:

1. Open Control Panel and click on "Programs and Features".

2. Now click on "View installed updates" link given in left sidebar.

3. You'll see "Windows Internet Explorer 9 Release Candidate" update listed there. Select the update and click on "Uninstall" button in toolbar or right-click on the update and select "Uninstall" option.

4. That's it. It'll require a restart. After restarting IE9 RC will be removed from your system.


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Maurice

Windows 7 SP1 64 Bit OS
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mogs RE: PSI & Flash Player
Expert Contributor 21st Feb, 2011 23:49
Score: 2265
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I'm just familiarizing myself with it at the moment......what a difference !! It feels so much more positive and "solid" .......
My psi is running okay....two scans....down to 4mins on the last....no sign of IE8 either !
I've defragged since download, and it seems to be "settling in" very quickly !
I was getting a little worried at first....couldn't find it in Progs and Features ! Had re-booted and no sign in Revo either.....got it now.....all okay !
As you know I like the speed in Chrome....but I don't feel I'm making any sacrifices !
Yeah, I think they've tied down this canon !! I'm keeping it !

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Maurice Joyce RE: PSI & Flash Player
Handling Contributor 22nd Feb, 2011 00:55
Score: 11719
Posts: 8,956
User Since: 4th Jan 2009
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Location: UK
Sorry - what have U got in Program & Features + PSI?

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Windows 7 SP1 64 Bit OS
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mogs RE: PSI & Flash Player
Expert Contributor 22nd Feb, 2011 07:28
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Last edited on 22nd Feb, 2011 07:59
Morning Maurice !
In Progs and Features/Installed Updates; I've got :-
Windows Internet Explorer 9 Release Candidate 21/2/11
I havn't got any browser showing in psi



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