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Forum Thread: PSI 2.0 not starting in XP SP3
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| Craig_W | PSI 2.0 not starting in XP SP3 |
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18th Feb, 2011 10:07 |
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Ranking: 0 Posts: 2 User Since: 18th Feb, 2011 System Score: N/A Location: US Last edited on 18th Feb, 2011 10:11 |
After I upgraded to PSI 2.0 the program loaded very slowly, compared to the previous version. I assumed this was the price I had to pay for continuing added complexity. In the last several days the program has refused to load after over 5 minutes waiting. Tonight I downloaded the January 2011 version of 2.0 and reinstalled it. Still I cannot get the product to run. I have rebooted my system. All the other security products I run are working quickly and properly. -- Craig W. |
Post "RE: PSI 2.0 not starting in XP SP3" has been selected as an answer.
| Anthony Wells | RE: PSI 2.0 not starting in XP SP3 | ||||||||
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18th Feb, 2011 12:18 | ||||||||
| Score: 2324 Posts: 3,204 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hello Craig , You need to check that all the settings listed here are correct (scroll right the way thru' the section) :- http://secunia.com/vulnerability_scanning/personal... Anthony -- It always seems impossible until its done. Nelson Mandela |
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| Craig_W | RE: PSI 2.0 not starting in XP SP3 | ||||||||
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18th Feb, 2011 17:41 | ||||||||
| Score: 0 Posts: 2 User Since: 18th Feb 2011 System Score: N/A Location: US |
None of the FAQs relate to my experience. The program is hanging at the initial, opening screen and the red opening dots are not moving. I cannot get to the product to change any options and reinstalling before and after rebooting doesn't do anything to change things. I will try totally uninstalling the product first, rebooting, then reinstalling to see if this helps. -- Craig W. |
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| Anthony Wells | RE: PSI 2.0 not starting in XP SP3 | ||||||||
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18th Feb, 2011 17:54 | ||||||||
| Score: 2324 Posts: 3,204 User Since: 19th Dec 2007 System Score: N/A Location: N/A Last edited on 18th Feb, 2011 17:56 |
Craig , The FAQ I have linked you to is specifically titled :- The Secunia PSI is stuck at "Verifying Internet connection..." and won't start. What can I do? This would seem to be exactly your problem !! The stuck dots are trying to get to the Secunia PSI servers via the internet to open the GUI . The PSI uses the embedded IE engine to do this . The instructions , if you read them carefully , are about your system and IE settings , all of which are available to you without the PSI running . I would try to follow/check every single one of the steps/suggestions if I were you . Take care Anthony PS : if you are on dial up , it is also possible you may not get a satisfactory connection . -- It always seems impossible until its done. Nelson Mandela |
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