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Forum Thread: Told to uninstall Secunia by Bitdefender Tech Support

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Ollielu Told to uninstall Secunia by Bitdefender Tech Support
Member 26th Feb, 2011 19:41
Ranking: -3
Posts: 17
User Since: 25th Dec, 2009
System Score: N/A
Location: N/A
I've been having some funkiness on my W7 laptop with Bitdefender Internet Security 2011…I emailed their tech support and ran some thingie which created a report which I uploaded for them to check…they advised me to delete HP Health Check (which I can't find on my system) and Secunia, saying one should never have more than one "security solution" (that's not how I conceptualize Secunia, I only use it to find updates).

I thought you might want to know since these are otherwise two excellent products, I don't want to delete yours if I don't have to, and you may be losing some other customers as well.

ddmarshall RE: Told to uninstall Secunia by Bitdefender Tech Support
Dedicated Contributor 26th Feb, 2011 22:22
Score: 1198
Posts: 954
User Since: 8th Nov 2008
System Score: 98%
Location: UK
On my HP 6730b, HP Health Check is in a folder called HP in the start menu. There isn't a separate entry for it in Programs and Features. I presume it's bundled into one of the HP addons. It checks for driver updates and such like. They may be confusing it with something similar from HP. It has a service running which the Bitdefender program might have picked up.

Like you say, I can't see it or PSI causing any problems with an anti-virus program.

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Ollielu RE: Told to uninstall Secunia by Bitdefender Tech Support
Member 26th Feb, 2011 22:51
Score: -3
Posts: 17
User Since: 25th Dec 2009
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The HP folder in my Start menu has only MediaSmart, Update, and Support Assistant (never found anything in the Startup Services [msconfig-->] either).
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ddmarshall RE: Told to uninstall Secunia by Bitdefender Tech Support
Dedicated Contributor 27th Feb, 2011 00:19
Score: 1198
Posts: 954
User Since: 8th Nov 2008
System Score: 98%
Location: UK
Support Assistant has replaced HealthCheck on Windows 7. The Bitdefender tool may be unable to distinguish them.

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