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Forum Thread: Unable to open console

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SafeMode Unable to open console
Member 2nd Mar, 2011 19:41
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Posts: 2
User Since: 2nd Mar, 2011
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Location: CA
Fresh install 2.0.0.3001

When opening the console it just flashes a grey empty box for a second and closes. System tray notifications appear to be functioning.

Any ideas?

Post "RE: Unable to open console" has been selected as an answer.
Anthony Wells RE: Unable to open console
Expert Contributor 2nd Mar, 2011 20:05
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User Since: 19th Dec 2007
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Hi ,

There is a specific XP SP3 bug which can produce your symptoms ; check all the steps in this FAQ , but be sure to scroll down for 2 specific XP steps :-

http://secunia.com/vulnerability_scanning/personal...

Let us know if that solves your problem .

Take care

Anthony

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It always seems impossible until its done.
Nelson Mandela
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Adrie van Dijk RE: Unable to open console
Member 2nd Mar, 2011 21:30
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Location: NL
I have been using the PSI for several months whithout any problem. But starting today, I have the same problem as described here.

I followed all advices from the faq, but nothing did help. I do have XP SP3, for which some of the hints were meant in particular.

I restarted my computer several times hoping that would help, but the PSI just remains verifying the internet connection. It does not tell what's wrong.

I am not amused... :-(
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Anthony Wells RE: Unable to open console
Expert Contributor 2nd Mar, 2011 21:44
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Hello @ator0144 ,

If you are blocked at "verifying internet ..." , you do not have the same problem as the OP !!

Which version of the PSI do you have loaded ?? Right click tray icon and select "About" .

If you do not have version 2.0.0.3001 this maybe is causing your problem , you can get up to date using the "Download PSI" link at the top right of this webpage .

Hope that is clear .

Anthony


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It always seems impossible until its done.
Nelson Mandela
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Adrie van Dijk RE: Unable to open console
Member 2nd Mar, 2011 22:01
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Location: NL
Hi Anthony,

You're right, I have not the same a described here, but the same as described as in the faq item you were referring to.

I already have 2.0.0.3001 installed. Today it told me after the automatic scan that I had 2 unsecure programs. But now I can't discover anymore which programs it concerns.

A few days ago I could still use it and I can't remember having changed anything, neither have I installed new software of any kind, apart from the things that get updated automatically.

Thanks for any futher idea's.

Adrie van Dijk
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Anthony Wells RE: Unable to open console
Expert Contributor 2nd Mar, 2011 22:21
Score: 2414
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User Since: 19th Dec 2007
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Hello again Adrie ,

The PSI does not work well with IE9 Beta ; if you have this installed , try the IE9 RC or go back to IE8 and see what happens .

Recheck that you have all the IE settings correctly installed as per the FAQ I linked to (above) .

Quite a few posters have overcome a similar problem by updating to 2.0.0.3001 ; as is described in this thread :-

http://secunia.com/community/forum/thread/show/771...

so it may be worth your while doing an uninstall and reinstall of the PSI .

Let us know your progress .

Anthony

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It always seems impossible until its done.
Nelson Mandela
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Adrie van Dijk RE: Unable to open console
Member 2nd Mar, 2011 22:33
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Hi Anthony, reinstall solved it. Thanks, Adrie.
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Anthony Wells RE: Unable to open console
Expert Contributor 2nd Mar, 2011 22:41
Score: 2414
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Hi Adrie ,

Good to hear you are sorted . Let us know if you need help with the insecure programmes ; start a new thread if you have a problem .

Hi @SafeMode ,

How are you coming along ??

Anthony

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It always seems impossible until its done.
Nelson Mandela
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SafeMode RE: Unable to open console
Member 2nd Mar, 2011 22:51
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User Since: 2nd Mar 2011
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Location: CA
'Turn off advanced text services for this program' did the trick.

Thanks
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Anthony Wells RE: Unable to open console
Expert Contributor 2nd Mar, 2011 22:56
Score: 2414
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Good to hear . You could close this thread (click the "Accept" button to stop any tag-on posts and a boxful of emails) if you are happy for now ;))

Take care

Anthony

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It always seems impossible until its done.
Nelson Mandela
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