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Forum Thread: Fire Fox 3.6 Shut Down

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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OSI

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Jalanto Fire Fox 3.6 Shut Down
Member 3rd Mar, 2011 11:35
Ranking: 0
Posts: 10
User Since: 4th Dec, 2010
System Score: N/A
Location: UK
When logged on to Secunia, if I click the 'Scan Now' button at top right, it immediately closes down Firefox!! Any help please.

Post "RE: Fire Fox 3.6 Shut Down" has been selected as an answer.
Anthony Wells RE: Fire Fox 3.6 Shut Down
Expert Contributor 3rd Mar, 2011 12:10
Score: 2445
Posts: 3,332
User Since: 19th Dec 2007
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Hi ,

You have posted this in the PSI sub-forum . The "scan now" button runs the online OSI scanner .

I have running at the moment the OSI scanner in Firefox v 3.6.14 , started when logged-in to the Forum using the link at the top of the webpage .

It has finished correctly in 2minutes and 55seconds .

So I cannot repeat your problem on XP SP3 (with IE8 installed) .

Can you run the OSI with another browser ??

Anthony



--


It always seems impossible until its done.
Nelson Mandela
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Maurice Joyce RE: Fire Fox 3.6 Shut Down
Handling Contributor 3rd Mar, 2011 12:14
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Posts: 9,000
User Since: 4th Jan 2009
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Location: UK
Anthony,
I have moved it to OSI to save confusion.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Jalanto RE: Fire Fox 3.6 Shut Down
Member 3rd Mar, 2011 12:49
Score: 0
Posts: 10
User Since: 4th Dec 2010
System Score: N/A
Location: UK
Hi
Thanks
Fire Fox closes when I click 'Scan Now' even if not logged in.
In Chrome, the scan page appears. If I click 'scan' I get this:-

"Status / Currently Processing:
There might be problems loading the Java Applet in your browser."

Also Secunia says 'Running for 0 min and 0 sec' even when it's been running for several minutes. The Secunia 'stop' button didn't work so I had to close Chrome.

I think I ought to tell you that, yesterday, I 'restored' my PC to 17 Feb, but on the 19th Secunia advised me to Update Java which I did. So perhaps Secunia thinks I've got a different version of Java. This is why I wanted to do the scan.

Jalanto
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Jalanto RE: Fire Fox 3.6 Shut Down
Member 3rd Mar, 2011 13:25
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Posts: 10
User Since: 4th Dec 2010
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Location: UK
Hi
I replied to you but pressed the wrong button. Sorry.
Jalanto
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Anthony Wells RE: Fire Fox 3.6 Shut Down
Expert Contributor 3rd Mar, 2011 13:58
Score: 2445
Posts: 3,332
User Since: 19th Dec 2007
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Last edited on 3rd Mar, 2011 14:07
Hi Jalanto ,

No problem , I see your reply .

Being logged-in or -out should make no difference anyway , but useful to have your confirmation .

I have just run the scan in Chrome (Dev Channel v 11.x) with two provisions :-

1)I was prompted/asked to let JAVA run , which I did and then 2) I got a message saying the Java console was not responding - this happens in Chrome - I simply ignored it by not clicking on "Yes" or "No" to message and clicking elsewhere on the browser/OSI page to "hide" the message .

The scanner then found the Java applet it needed and ran a scan in 1 min 40 sec.

If the scanner shows O minutes/seconds then it is not running and sometimes it stops responding and locks , as you found out - especially in Chrome (or when Firefox is in a sandbox) .

The OSI needs JAVA to work , the latest version is Java (TM) 6 Update 24 and it should be displayed in Control Panel's Add/Remove ; there is a separate download installer for Chrome but the Ff installer should do for both browsers . The OSI should work with an out of date version of JAVA for obvious reasons , but there have been a few server problems recently , so things might have wobbled , plus you had your own roll back ; so ...

If I were you , I would try the PSI (link also top right of this page) ; it gives you a much more complete analysis of your system and a great security tool which is "easy" to use:))

You do not mention your O/S nor IE version ; cannot say for the OSI but the PSI does not work properly with IE9 Beta - 8 and 9RC seem OK .

Appart from making sure your Java is correctly loaded (whichever version) cannot think of anything else .

Am busy for a while ; will try and check back later . Let us know how you go .

Anthony

PS: thank you Maurice ; please add if you have anything I've missed.

EDITED to get your name spelled correctly !!


--


It always seems impossible until its done.
Nelson Mandela
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Jalanto RE: Fire Fox 3.6 Shut Down
Member 3rd Mar, 2011 15:53
Score: 0
Posts: 10
User Since: 4th Dec 2010
System Score: N/A
Location: UK
Hi
I have just installed Java 6.0.240.71 but it made no difference. I came to the conclusion that my Secunia program was broken! I uninstalled/ installed it and it seems to be working well now!
Thanks for your support.
Jalanto
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