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Forum Thread: PSI window

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islander85 PSI window
Member 24th Mar, 2011 17:58
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Posts: 5
User Since: 10th Dec, 2008
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Although Secunia is functioning correctly: scanning, reporting & updating, there are no icons at the top of the window, nor in the various white boxes, only red crosses on white backgrounds.

I have uninstalled & reinstalled, to no effect. I realise it could be a Windows problem but it does not appear in any other programme, so far as I have been able to ascertain.

Running Windows XP Pro Sp3. All up to date.


Post "RE: PSI window" has been selected as an answer.
Anthony Wells RE: PSI window
Expert Contributor 25th Mar, 2011 18:32
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Which version of the PSI are you referring to ??

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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islander85 RE: PSI window
Member 26th Mar, 2011 11:21
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Thanks for replying. The version is 2.0.0.3001. However, I think it must be my problem as I notice that some, not all, of the graphics in my incoming emails have been replaced by the red cross.
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Anthony Wells RE: PSI window
Expert Contributor 26th Mar, 2011 12:03
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User Since: 19th Dec 2007
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A quick look on the web says that many people suffer terribly with similar problems .

Here is a Forum post that mentions IE settings for an email problem similar to yours ; the PSI is sensitive to/dependant on IE settings as well , so maybe something to look at :-

http://www.techsupportforum.com/forums/f57/red-x-p...

IE settings for the PSI are here , in case there is anything in common ;-

http://secunia.com/vulnerability_scanning/personal...

Best of luck .

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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Maurice Joyce RE: PSI window
Handling Contributor 26th Mar, 2011 12:20
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U masy have altered some default settings. Does this help?

http://support.microsoft.com/kb/283807

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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islander85 RE: PSI window
Member 26th Mar, 2011 14:37
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Thank you, Anthony, for the links. Still no luck, I'm afraid. I am using Chrome but checked out the IE8 Security settings, where I found that Scripting was already enabled. I then entered Secunia's address into the Trusted sites panel, as instructed, but that did not help. This problem arose quite recently so if all else fails, I shall do a System Restore.

Anne
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islander85 RE: PSI window
Member 26th Mar, 2011 14:46
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Thank you, Maurice. I have just been to the site you suggested but all is still set up as it should be. I half suspect that this problem arose after an update so, as I said to Anthony, I shall do a System Restore and work from there.

I am running XP Pro SP3. Chrome. Threatfire firewall. AVG Free 2011
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islander85 RE: PSI window
Member 27th Mar, 2011 14:44
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Last edited on 27th Mar, 2011 14:44
System Restore fixed the problem. I had to go back 3 weeks & then, of course, there were updates to replace. I did these & red crosses have not appeared, so it must have been "one of those things". Thanks for your suggestions.

Anne
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Anthony Wells RE: PSI window
Expert Contributor 27th Mar, 2011 16:50
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Hello Anne ,

System Restore can be a pain ; pleased to hear that you came out on top :)))

Well done !!

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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