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Forum Thread: Stuck at Verifying Internet Connection on XP

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cpq100 Stuck at Verifying Internet Connection on XP
Member 29th Mar, 2011 23:19
Ranking: 0
Posts: 3
User Since: 29th Mar, 2011
System Score: N/A
Location: US
I am trying to run PSI on an XP PC with SP 3 and IE8. The PC connects using a 56K modem. I have followed all the suggestions in the PSI FAQ for this issue but none helped. The screen stays on 'Verifying Internet Connection'. However, PSI is running. If I hover over the PSI icon in the system tray my score displays. PSI also detects when programs have been deleted. I just can't get anything else on the screen except 'Verifying Internet Connection'

--
Bob

puget1

RE: Stuck at Verifying Internet Connection on XP
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transfererror RE: Stuck at Verifying Internet Connection on XP
Member 30th Mar, 2011 10:08
Score: 0
Posts: 1
User Since: 30th Mar 2011
System Score: N/A
Location: DE
Same problem here,

I followed every advice given here in the forum. After the last reinstall PSI verified the internet connection, but then it gave an error message:

Error: TypeError
Function: ui.create
File: undefined
Line: undefined
Description: 'events' ist Null oder kein Objekt

At the next start it again stuck at " Verifying Internet Connection".

I've to mention that PSI ran without any problem before I installed Firefox 4.0 and the SafeNet Sentinel dongle software, which blocks some ports and therefore caused me also trouble with other programs.

transfererror
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mogs RE: Stuck at Verifying Internet Connection on XP
Expert Contributor 30th Mar, 2011 11:31
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
@cpq100
Can you please confirm that you have checked those items in :-
http://secunia.com/vulnerability_scanning/personal... ?

Particularly the following applicable to XP ?

If this has still not allowed you to open the PSI, please go to Start > Control Panel > Administrative Tools > Services and ensure that both the 'Secunia PSI Agent' and 'Secunia Update Agent' services are set to 'Started' under status and 'Automatic' under 'Startup type'

If that did not resolve the problem either, and you are using Windows XP, try these steps:

1) Go to where you installed the PSI (Probably C:\Program Files\Secunia\PSI, or C:\Program Files (x86) for 64-bit systems), right-click PSI.exe, click Properties, go to the Compatibility tab, and set a check at 'Turn off advanced text services for this program'

If that did not resolve the issue, then you can try

2) Go to Control Panel > Regional and language options > Languages Tab > Details > Advanced. From here, set a check at 'Turn off advanced text services' (Please note that this is a global setting unlike what is described in step 2).


Have you checked that you firewall permissions are configured to allow Secunia ?
Other than that, I would suggest that it is a matter of reading thro' the forum threads....XP users in particular have found other resolutions for their issues.

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cpq100 RE: Stuck at Verifying Internet Connection on XP
Member 30th Mar, 2011 23:02
Score: 0
Posts: 3
User Since: 29th Mar 2011
System Score: N/A
Location: US
@mogs

I have performed all the steps listed in the FAQ you listed - including those for XP.

--
Bob
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cpq100 RE: Stuck at Verifying Internet Connection on XP
Member 30th Mar, 2011 23:11
Score: 0
Posts: 3
User Since: 29th Mar 2011
System Score: N/A
Location: US
@puget1

I am running this on an XP machine with no user accounts or passwords setup. I am not sure what password I would enter for your first few suggestions if non is assigned? I will try some of the other suggestions.

I do think Secunia PSI is running. A score of 75 displays when I hover over the PSI icon in the system tray. The score went up slightly after I upgraded several programs. Both Secunia processes are running.

--
Bob
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Maurice Joyce RE: Stuck at Verifying Internet Connection on XP
Handling Contributor 30th Mar, 2011 23:26
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Bob,
Can U confirm which version of PSI U are using.

Right Click the Tasktray icon>about - it should be 2.0.0.3001

If not install the latest version from here:

http://secunia.com/vulnerability_scanning/personal...

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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