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Forum Thread: Secunia PSI outage

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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PSI

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BLindow	Secunia PSI outage
	6th Apr, 2011 15:39
Ranking: 35 Posts: 34 User Since: 6th Nov, 2009 System Score: N/A Location: Copenhagen, DK	There has been some issues for a number of PSI users during the day. We are aware of the issue and are working on a solution.

Jesant13	RE: Secunia PSI outage
	6th Apr, 2011 15:44
Score: -3 Posts: 39 User Since: 10th Sep 2009 System Score: 100% Location: US	I'm glad to hear about that. I went on my computer today and noticed that in the system tray, the icon for Secunia PSI was red. I then opened Secunia PSI and saw no problems. However, when I ran a scan I got a report saying no programs had been detected, along with this message: "Error: TypeError Function: util.switchPage File: undefined Line: undefined Description: 'length' is null or not an object" I hope this problem will be resolved soon. Again, I'm glad to hear it's been acknowledged.
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Leendert Kip	Secunia PSI outage
	6th Apr, 2011 15:55
Score: 47 Posts: 498 User Since: 22nd Jan 2009 System Score: 100% Location: NL Last edited on 6th Apr, 2011 15:55	on 6th Apr, 2011 15:39, BLindow wrote: There has been some issues for a number of PSI users during the day. We are aware of the issue and are working on a solution. I ran a manual scan at 15.46hrs Amsterdam time successfully. The problem is solved! -- PC: JJ Computer Services Intel Core I3 2100 3.1Ghz DDR3 Kingston ValueRam 4GB 1333 Windows 7 Home Premium 64bits SP1 Secunia PSI 3.0 v. 3.0.0.6005 Internet Explorer 9 Mozilla Firefox 20.0.1NL Laptop: MSI GT780DX Intel Core I5-2450 DDR3 RAM 6GB Windows 7 Home Premium 64bits SP1 Secunia PSI 3.0 v. 3.0.0.6005 Internet Explorer 10 Mozilla Firefox 20.0.1NL
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Anthony Wells	RE: Secunia PSI outage
	6th Apr, 2011 16:01
Score: 2324 Posts: 3,203 User Since: 19th Dec 2007 System Score: N/A Location: N/A Last edited on 6th Apr, 2011 16:02	Hi , i can also confirm that the PSI launched from a red tray icon is now showing as normal (100%) with a full programme display and the icon is green again . The reset was automatic and no manual scan was needed . South of France 1600 hrs CET . Anthony -- It always seems impossible until its done. Nelson Mandela
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John_S	RE: Secunia PSI outage
	6th Apr, 2011 16:15
Score: 0 Posts: 1 User Since: 6th Apr 2011 System Score: N/A Location: US	The problem seems to be resolved. I opened the Secunia PSI console, it connected to the Internet without a problem, and the tray icon changed from red to green without having to do another scan. Located in the USA JOHN -- John S Twin Cities, MN
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M.Hansen	RE: Secunia PSI outage
	6th Apr, 2011 16:16
Score: 188 Posts: 376 User Since: 26th Jan 2009 System Score: N/A Location: Copenhagen, DK	UPDATE: We have made an interim solution and it has resolved the issue for now. We will be implementing a permanent solution. This will be done tomorrow morning European time and will last approx. 1 hour and affect up to half of the PSI users.

fezopolis	RE: Secunia PSI outage
	6th Apr, 2011 16:18
Score: 0 Posts: 6 User Since: 24th Jun 2009 System Score: 100% Location: US	Problem seems to be resolved. Deleted PSI 0800 EDT and re-installed. Left auto update swith on. Problem continued until I just noticed at 1000 EDT on the forum and the PSI program itself that all was well again. Green and 100%. Thanks to Secunia staff for a quick resolution. -- XP with SP3 Secunia PSI Malwarebytes
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Webpermand	RE: Secunia PSI outage
	6th Apr, 2011 16:27
Score: 0 Posts: 19 User Since: 7th Apr 2009 System Score: N/A Location: DK	It's work fine her in Denmark now. Thanks -- Best regard Per Christensen
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kimchei	RE: Secunia PSI outage
	6th Apr, 2011 17:07
Score: 0 Posts: 1 User Since: 13th Mar 2010 System Score: N/A Location: N/A	Thank You much : )
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portugalpete	RE: Secunia PSI outage
	6th Apr, 2011 17:12
Score: 0 Posts: 2 User Since: 6th Apr 2011 System Score: N/A Location: PT	Thanks a lot for sorting this out - PSI has now fixed itself and successfully did a manual scan.
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r2d2antics	RE: Secunia PSI outage
	6th Apr, 2011 17:14
Score: 0 Posts: 4 User Since: 22nd Jul 2008 System Score: N/A Location: N/A	As some other members have mentioned on other threads, all seems to be ok again now. :))
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Mab3915	RE: Secunia PSI outage
	6th Apr, 2011 17:34
Score: 0 Posts: 2 User Since: 2nd Oct 2010 System Score: N/A Location: N/A	A similar problem I have been experiencing: The tray icon is dimmed; I receive reports that a scan has found issues, I click the balloon and it disappears with no info. Secunia will not load from the Start menu. I have uninstalled, re-installed and have the same problem. Using IE9 on Windows XP SP3.
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JohnRBurns	RE: Secunia PSI outage
	6th Apr, 2011 21:17
Score: 0 Posts: 6 User Since: 12th Feb 2010 System Score: 100% Location: US	I still can't run a manual scan....any suggestions?
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Maurice Joyce	RE: Secunia PSI outage
	6th Apr, 2011 21:38
Score: 10500 Posts: 8,062 User Since: 4th Jan 2009 System Score: 100% Location: UK	Mab3915 Your problems are almost certainly related to IE. IE9 is not compatible with Windows XP - there is certainly no links available from Microsoft to download it so unsure how U managed to install it. http://www.pcadvisor.co.uk/news/index.cfm?newsid=3... -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM
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JohnRBurns	RE: Secunia PSI outage
	6th Apr, 2011 22:16
Score: 0 Posts: 6 User Since: 12th Feb 2010 System Score: 100% Location: US	Never mind....I rebooted and now everything is fine. Just ran a manual scan with no problem. Thanks!
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catshadows57	RE: Secunia PSI outage
	7th Apr, 2011 16:11
Score: 0 Posts: 6 User Since: 1st Jun 2010 System Score: N/A Location: N/A	mab3915 get away from IE and d/l mozilla firefox browser..should solve problem. IE is nothing but trouble..past experience. Firefox runs much smoother and auto d/l all updates needed to stay that way.
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catshadows57	RE: Secunia PSI outage
	7th Apr, 2011 16:17
Score: 0 Posts: 6 User Since: 1st Jun 2010 System Score: N/A Location: N/A Last edited on 7th Apr, 2011 16:20	TY Secunia for the prompt response and solution to the problem..100% system score..love this program and you have some GREAT followers and subscribers. This program, runs on ALL 5 of my computers..won't own one without this program being installed.
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Mab3915	RE: Secunia PSI outage
	7th Apr, 2011 19:03
Score: 0 Posts: 2 User Since: 2nd Oct 2010 System Score: N/A Location: N/A	I have Firefox but unfortunately some of the programs I used daily do not run on Firefox. However, if Secunia will work on Firefox that should solved the problem at least temporarily.
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