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Forum Thread: Not sure how to resolve this issue

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Cerulean Studios
And, this specific program:
Trillian Basic 3.x

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MRS_DAUD Not sure how to resolve this issue
Member 7th Dec, 2008 21:35
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User Since: 25th Nov, 2008
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Trillion basic3x is a suppossed threat to my comp I do not wish to install it what can I do?

BigDave_39 RE: Not sure how to resolve this issue
Member 8th Dec, 2008 19:47
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Have you checked the path to where the psi discovered it?

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Big Dave
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Hendrik91 RE: Not sure how to resolve this issue
Member 9th Dec, 2008 01:45
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User Since: 25th Sep 2008
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What do you mean by "I do not wish to install it"? If PSI shows it as an insecure program it is already installed on your computer. In that case either update it or simply uninstall it.
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mcleaver RE: Not sure how to resolve this issue
Member 11th Dec, 2008 20:45
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on 7th Dec, 2008 21:35, MRS_DAUD wrote:
Trillion basic3x is a suppossed threat to my comp I do not wish to install it what can I do?

PSI tells me it's a threat too and that Trillion reccommends an update, but when I try to update, it says I have the latest version. :-(
PSI getting confused?
Martin
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BigDave_39 RE: Not sure how to resolve this issue
Member 11th Dec, 2008 20:48
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Martin, what is the path to the file?

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Big Dave
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mcleaver RE: Not sure how to resolve this issue
Member 11th Dec, 2008 20:55
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on 11th Dec, 2008 20:48, BigDave_39 wrote:
Martin, what is the path to the file?

c:\Program Files\Trillian\trillian.exe
No confusion possible there...
Martin
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RockingKitty RE: Not sure how to resolve this issue
Member 12th Dec, 2008 14:35
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I am getting the same problem. I work very hard to keep my computer secure
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luna13 RE: Not sure how to resolve this issue
Member 8th Nov, 2009 08:14
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I am having a similar problem. I uninstalled Trillian long ago (before I ever downloaded Secunia PSI) but it still shows up as a threat. How can I get rid of this?
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mogs RE: Not sure how to resolve this issue
Expert Contributor 8th Nov, 2009 08:34
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on 8th Nov, 2009 08:14, luna13 wrote:
I am having a similar problem. I uninstalled Trillian long ago (before I ever downloaded Secunia PSI) but it still shows up as a threat. How can I get rid of this?

Morning/Welcome. Presumeably you are using Secunia in the Simple mode:you would be able to gain more information using the Advanced...which is not too difficult.
Secunia is probably detecting an old file...it may even be older than that which you say you previously uninstalled.
If you click on the +sign alongside the insecure prog/entry, that will expand to reveal more information. Click on Tech. Details to find the file path. You can then follow to delete.

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luna13 RE: Not sure how to resolve this issue
Member 8th Nov, 2009 08:56
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Ok, I had previously tried looking for any leftover files, through the Vista "Start" button menus, but had found nothing. This time however I just opened an explorer window and found that the whole folder had been left behind by the uninstaller. I just deleted the folder and now it is fine. Thanks!
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