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Forum Thread: Acrobat 10.0.2 Update Issue

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Freebyrdwil Acrobat 10.0.2 Update Issue
Member 23rd Apr, 2011 23:30
Ranking: 3
Posts: 8
User Since: 11th Nov, 2009
System Score: N/A
Location: N/A
Auto update downloaded file but install solution shows waiting for update to c.
It has been over 12hours.
Tried several scans and went to directly to Adobe.
Update is actually 10.0.3
Program is working but PSI does not complete?
Secunia need your help please.
Thank You,

mogs RE: Acrobat 10.0.2 Update Issue
Expert Contributor 24th Apr, 2011 02:06
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Hello.
Below is a copy of an official explanation as regards how AU operates......the fact that as you say, the program is in use, may be stalling the completion of the update....the way I read it.
The Auto-updates are scheduled as soon as the PSI becomes aware that you are missing a patch (ie. when you run scan).

However, to prevent the PSI from disturbing your workflow, it will perform a check before installing: such as whether or not the program is running, or a certain file is locked. This should prevent auto-updates from interfering with normal program usage.

Hope this helps.

--
Kind regards,

Emil R. Petersen


Hope this helps.......regards,

--
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Freebyrdwil RE: Acrobat 10.0.2 Update Issue
Member 24th Apr, 2011 03:06
Score: 3
Posts: 8
User Since: 11th Nov 2009
System Score: N/A
Location: N/A
Thanks for the reply but the program is not in use.
I believe Secunia needs to update their information.
All the Best,
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